Wellbeing Worker / Carer

Wellbeing Worker Job Description  – Anrapheal Care Agency Limited

Location: Lewisham & surrounding areas

Job Type: Full-time

Salary: Competitive, based on experience

Employer: Anrapheal Care Agency Limited

About Us

Anrapheal Care Agency Limited is a compassionate, community-focused domiciliary care provider supporting adults across Lewisham to live safely, independently and with dignity in their own homes. We pride ourselves on delivering person-centred care, strong communication, and a warm, human approach to every individual we support.

We are expanding our team and are looking for an experienced wellbeing worker to help lead high-quality care delivery and support both clients and staff.

Role Overview

As a wellbeing worker, you will play a key role in ensuring that every person we support receives safe, personalised and meaningful care. You will act as a point of contact for clients, families, and staff, helping to maintain continuity, wellbeing and positive outcomes.

Key Responsibilities

• Provide high-quality, person-centred care and emotional support to clients

• Complete wellbeing checks, monitor changes, and escalate concerns appropriately

• Support care staff with guidance, mentoring and on-the-job coaching

• Assist with care planning, risk assessments and documentation

• Liaise with families, health professionals and external agencies

• Promote independence, dignity and choice in all interactions

• Ensure compliance with CQC standards and agency policies

• Support rota management and respond to urgent care needs when required

• Contribute to a positive, respectful and supportive team culture

About You

We are looking for someone who is:

• Experienced in domiciliary care (minimum 1 year)

• Confident in supporting complex needs and wellbeing monitoring

• Compassionate, patient and emotionally intelligent

• Able to communicate clearly with clients, families and professionals

• Organised, reliable and committed to high standards

• Skilled in documentation and care record systems

• Able to work flexibly, including some weekends

A Level 2 or 3 Health & Social Care qualification is desirable.

What We Offer

• Supportive management and a positive team environment

• Ongoing training and professional development

• Opportunities for progression within the agency

• Competitive pay and mileage

• A role where you can genuinely make a difference