Dorset Care Awards 2025 - Staff Wellbeing Award - Right at Home - Bournemouth and Poole

Recipient: Right at Home - Bournemouth and Poole

Date: Friday 16 May 2025

Right at Home prioritises being a person-centred employer, mirroring our client care. We accommodate caregiver preferences for solo or multi-handed calls and minimize travel time to 15 minutes from home to first call of the day. Our commitment to staff wellbeing was highlighted at our New Forest conference for 30 caregivers, focusing on professionalism and quality reporting. We've enhanced moving and handling training with personal techniques, led by a physio/Pilates instructor, inspiring participation in the British Heart Foundation's Steptember challenge. We secured Claire Kremer, former head of Our Dorset's wellbeing service, for coaching on stress, tiredness, and menopause support. Our back-to-work process is phased, and supervisors offer tireless support during shifts. These efforts have significantly improved retention and consistency of care.