Right at Home - Bournemouth and Poole
Unit 4, Old Generator House, 25 Bourne Valley Road,
Poole
BH12 1DZ
we couldn't have asked for a better group of professionals
K E (Niece of Client)
My mum looks forward to seeing her carers and has regained her confidence.
Lucille S (Daughter of Client)
I'm more than happy to give Right at Home a review on the basis that they're the best care agency
Colin P (Husband of Client)
Reduced fees may be available for afternoon visits of 2 hours or more. Please give us a call so we can help you further.
These prices are only a guideline, please contact Right at Home - Bournemouth and Poole to find out the exact price for your requirements.
Right at Home - Bournemouth and Poole has a Review Score of 9.9 (9.922) out of 10, based on 13 reviews in the last 2 years.
Over all time Right at Home - Bournemouth and Poole has 66 reviews.
4.0 out of 5
Thank you very much for your generous review, Wendy. I will make sure your kind words are shared with the 'selected few ladies' who supported your mother and husband.
5.0 out of 5
Thank you for your very kind review. This is exactly how we aim to support all our clients especially when our support takes worry and admin out of the hands of families enabling them to enjoy time together rather than, as you say, 'trying to sort things out'. This is a lovely tribute, thank you again, and I will make sure it is shared with all involved in your Aunt and Uncle's care.
5.0 out of 5
Thank you for sharing this very generous review of our services and for recommending us. Everyone in Right at Home aims always to go above and beyond whatever the circumstances and I'm glad you felt we did this for your Mum.
5.0 out of 5
Thank you very much for taking the time to give us this kind and positive review. As I'm really glad you've identified, we always aim to provide support and reassurance not just to our clients who receive our care but also to their loved ones.
5.0 out of 5
Thank you for such a comprehensive and generous review. We aim to provide, as you describe it, expert and responsive care with a smile to all our clients and I'm so glad we were able to make a difference not only for your parents but also for you and the wider family. We all loved visiting your parents and wish them the very best for the future.
5.0 out of 5
Thank you for this really uplifting review about what your brother and our outstanding CareGivers have been able to achieve together. I am so glad that our professional care has contributed to your brother having fewer hospital admissions. We all enjoy visiting your brother and I will share your very kind words with all involved.
5.0 out of 5
Thank you very much for this very kind review. We always aim to be the best for all our clients and I'm so glad our amazing team has been that for you.
5.0 out of 5
Thank you very much for taking the time to leave such positive feedback. Supportive words such as yours mean a lot to the team and I will pass them on to all involved in your father-in-law's care. I am so glad that our systems worked for you too. Being able to present our care notes in an easily accessible way to our clients and their families is a key part of the care we provide.
5.0 out of 5
Thank you for the very kind words. This is how we aim to support any of our clients and we're glad we were able to stay with your Dad until the hospital said he could return home.
5.0 out of 5
Thank you for your kind and insightful review. This is exactly how we approach care for any of the people we support and I am really pleased that we were able to make such a difference to your aunt's life at home.
5.0 out of 5
We couldn't ask for a greater accolade than this. Thank you.
5.0 out of 5
Thank you for your really positive review, Lucille. As well as helping the people we support, we always aim to re-establish their independence as much as possible. I really appreciate you taking the time to share your thoughts and I will pass them on to all involved in supporting your mum.
5.0 out of 5
Thank you for your incredibly kind words. They mean a massive amount and I will be sharing them with all our carers this evening in our weekly memo. I know they will be really heartened by what you've said. I'm so glad we made a difference not only to your mum but also to you and your family.
5.0 out of 5
Thank you for your very kind and supportive words, Angela. We always aim not only to support the care recipient but also to give their loved ones time to undertake other activities. I will ensure your comments are passed on to all who supported your husband.
5.0 out of 5
Thank you for your supportive review. I will pass your kind comments on to all who provided care to your uncle.
5.0 out of 5
Thank you for your lovely review, Chrissie. We are all going to really miss seeing your father. We wish him all the best and hope he continues his painting in his new home.
5.0 out of 5
Thank you for your very kind words. We always aim to provide the best service and I'm glad we were able to do so for your father. He will be missed by us all and we all wish him the very best for the future.
5.0 out of 5
Thank you very much for your lovely review, Patricia. We always strive to provide this level of service and I'm glad it made such a difference to you, your parents and your family. I will pass your positive words on to all involved in your parent's care and I know everyone will appreciate your recognition.
5.0 out of 5
Thank you for your very kind words, Sarah. I am glad we were able to do this because it is exactly what we always aim to achieve. We all loved visiting your mum and dad and we wish them the very best for the future.
5.0 out of 5
Thank you for your very kind words. They mean a great deal and will passed on to all involved with your mother's care.
The Review Score of 9.9 (9.922) out of 10 for Right at Home - Bournemouth and Poole is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Right at Home - Bournemouth and Poole is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Right from the launch of Right at Home Bournemouth and Poole in September 2012, Andrew was driven by a determination to develop a service that would support clients as he would want to be supported himself in similar circumstances. The Right at Home team takes the time and trouble to select a close-knit team, recruiting only those people whose dedication to delivering compassionate and reliable care matches their own.
Andrew is acutely aware that families need the highest levels of reassurance that their loved one’s quality of life is not only being maintained but actually being improved. Work schedules are arranged so that Right at Home carers have time for their clients. As Andrew says, “The high-quality service that characterises Right at Home will enhance our clients’ day-to-day living and give peace of mind to their dependants because our carers are punctual, consistent and do not rush the service they provide.” Andrew opened his business after seventeen years of commissioned military service. The qualities of selfless commitment, integrity and respect for others that the British Army develops in its leaders are precisely the qualities needed for his role in this new venture. Andrew lives in Bournemouth and enjoys a happy family life with his wife, young daughter, two cats and a Maltipoo called Charlie. Previously, he immersed himself in the local community by taking on voluntary work both with the Royal Voluntary Society (formerly the WRVS but now including men) delivering library books to the housebound and with the Friends of Christchurch Hospital helping people find their way around the hospital whilst hoping not to get lost himself! Although he no longer undertakes these roles, he remains active with the Alzheimer’s Society and the Dementia Action Alliance. Andrew finds his voluntary work invaluable in keeping him in touch with what older people and those who have to depend on others for help really want and need.
During the pandemic, Andrew took on the role of chair of the Dorset Home Care Providers Association and in this role was able to advise the local authority and local NHS on measures to support both carers and those receiving care across the county.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home - Bournemouth and Poole to verify any information. View our terms and conditions. Right at Home - Bournemouth and Poole has an Enhanced Service - more info.
