Great British Care Awards - East Midlands Regional Finals - The Home Care Coordinator of the Year Award - Winner - Premier Community - Nottinghamshire

Recipient: Premier Community - Nottinghamshire

Date: Thursday 27 Nov 2025

We're thrilled to announce that Gemma Singleton was awarded Home Care Coordinator of the year at the recent Great British Care Awards, Regional Finals.

As the Nottinghamshire team coordinator, she is the dependable voice on the phone, the problem-solver in a crisis, and the steady guide through rota changes, travel challenges, and unexpected emergencies.

Her colleagues describe her as supportive, understanding, and endlessly patient:

“Gemma is a fabulous manager who goes above and beyond her role.”

“She listens, understands, and works with us. A real asset.”

Gemma brings clarity to complex situations and compassion to difficult days. Whether she’s supporting carers emotionally or ensuring service users receive the right care at the right time, she never loses sight of what matters: people.

Her leadership creates a culture where staff feel heard and service users feel safe — and that is the true mark of an exceptional coordinator.

Although, Gemma may have been playing it cool all evening and calming the rest of us down, she was absolutely over the moon when her name was announced.