Rated Outstanding by CQC - Home Instead (Ipswich, Woodbridge & Felixstowe)

Recipient: Home Instead (Ipswich, Woodbridge & Felixstowe)

Date: Tuesday 19 Dec 2017

The Care Quality Commission has found the quality of care provided by Home Instead Senior Care (Ipswich, Woodbridge & Felixstowe) to be Outstanding following an inspection in September.

Home Instead Senior Care (Ipswich, Woodbridge & Felixstowe) is a large domiciliary care service which provides personal care and support to people living in their own homes. When we inspected on 20 and 22 September 2017 there were 112 people using the service.

Inspectors found staff were caring and compassionate and people were being provided with safe, responsive, caring, effective and well-led care. A full report of the inspection has been published on CQC’s website: http://www.cqc.org.uk/location/1-2374180279

Under CQC’s programme of inspections, all adult social care services are being given a rating according to whether they are safe, effective, caring, responsive and well-led. Home Instead Senior Care (Ipswich, Woodbridge & Felixstowe) was rated Outstanding for being caring, effective, responsive and well-led and Good for being safe.