Family Business Award - Premier Community

Recipient: Premier Community

Date: Friday 30 Nov 2018

We were awarded the 'service excellence' award for a family business in the East Midlands. Judges were looking for;
Evidence of how an investment in service excellence has had a positive impact on both your business and your customers
How your service compares to the industry standard and how it helps you to differentiate
How the family values and the family members drive and support the commitment to service excellence within the business
How you evaluate and monitor service standards across the business
Your future plans for the business and how you will maintain a commitment to service excellence, and how family members will be involved