Home Care Providers Owned by Premier Community

9.6 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Premier Community
Premier Community is an award-winning family business, providing a variety of mobility products and Social Care services providing a complete community solution for independence at home.

Their ‘community’ is already a valued part of everyday life for over 700 home care service users and customers, who use their showrooms and online store for their equipment, products, servicing and repairs.

With over 29 years of experience, innovation, and dedication, and working from multiple locations, the family business continues to drive them towards professional quality services that go that extra mile, and importantly have you at the heart of all they do.

Premier Community Locations (4)

 

4 Home Care Providers owned by Premier Community

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Premier Community - North Derbyshire

17-21 Abbey Lane, Sheffield S8 0BJ 

9.9 27 reviews
"Excellent service from all involved with Mum's care. Very helpful and friendly staff from organising the care of Mum initially to the very…"   Read all 27 reviews

Premier Community is a family-owned business that has been providing top-quality care for over 25 years. They cater to people with diverse needs and strive to provide each client with the support they require to lead a satisfying life while maintaining… Read more about Premier Community - North Derbyshire

  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £29.49 / hour
Premier Community - Erewash

148 Bath Street, Ilkeston DE7 8FF 

9.7 51 reviews
"I am very pleased with the care I am receiving. All the carers are extremely good. I cannot fault them at all.…"   Read all 51 reviews

Premier Community Erewash is a family run business that has built its reputation by delivering the highest quality of care for over twenty five years. They support people with many different needs, all with the aim to provide each and every client… Read more about Premier Community - Erewash

  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £29.49 / hour
Premier Community - Amber Valley

3B Isabella Court, Concord Way, Mansfield NG19 7JZ 

9.5 8 reviews
"Such wonderful, caring and efficient carers. Nothing is too much for them in their care of my daughter. She has developed a very good…"   Read all 8 reviews

Premier Community Amber Valley supports people with a wide range of needs and requirements to live independently. The team are committed to making a positive difference to their clients’ lives. Each client has a detailed digital care plan built around… Read more about Premier Community - Amber Valley

  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £29.49 / hour
Premier Community - Nottinghamshire

Lancaster House, Fountain Court, Millennium Business Park, Chesterfield Road North, Mansfield NG19 7DW 

9.5 170 reviews
"I am really happy with the care that my mother gets. My mother is really happy with the carers and what they do for her.…"   Read all 170 reviews

Premier Community is a family run business that has built its reputation by delivering the highest quality of care for over 25 years. They support people with many different needs, all with the aim to provide each and every client with the support… Read more about Premier Community - Nottinghamshire

  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £29.49 / hour

Premier Community Reviews (256)

9.6
Premier Community has a Group Review Score of 9.6 (9.640) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Premier Community must have a Review Score.

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Review of

Premier Community - Erewash

from Brenda L (Client) published on 17 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care I am receiving. All the carers are extremely good. I cannot fault them at all.

Reply from Tim Isterling, Communications Manager at Premier Community - Erewash

Thank you for your kind review. We'll pass this on to the team that provides your care and say a huge thank you!

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Review of

Premier Community - Amber Valley

from Veronica B (Mother of Client) published on 15 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such wonderful, caring and efficient carers. Nothing is too much for them in their care of my daughter. She has developed a very good relationship with them all.

Reply from Tim Isterling, Communications Manager at Premier Community - Amber Valley

Thank you so much for your kind review. We'll be sure to pass on our thanks to the Care Team!

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Review of

Premier Community - Amber Valley

from Julia V (Client) published on 15 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are great and nothing is too much trouble.

Reply from Tim Isterling, Communications Manager at Premier Community - Amber Valley

Thank you for taking the time to review Premier Community - Amber Valley. We appreciate your feedback

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Review of

Premier Community - Amber Valley

from G H (Wife of Client) published on 15 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers all treat my husband with respect and talk to him. They tell him what they are doing all the time and make him laugh. Some carers definitely go above and beyond what is required. I would recommend Premier Community to friends.

Reply from Tim Isterling, Communications Manager at Premier Community - Amber Valley

Thank you so much for your kind words about our Care Teams. We'll pass on your thanks to them.

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Review of

Premier Community - Amber Valley

from Penelope F (Client) published on 15 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall good - helpful and chatty.

Reply from Tim Isterling, Communications Manager at Premier Community - Amber Valley

Thank you for taking the time to review Premier Community - Amber Valley. We appreciate your feedback

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Review of

Premier Community - Nottinghamshire

from H M (Client) published on 9 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Service provided is friendly, helpful and on time, carers provide a laugh to brighten up my day.

Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire

Thank you for your kind words! I'll be sure to pass these on to our care team!

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Review of

Premier Community - North Derbyshire

from Julie M (Daughter of Client) published on 9 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service from all involved with Mum's care. Very helpful and friendly staff from organising the care of Mum initially to the very end of her life. Mum always looked forward to their visits and often had a laugh with them along the way. We can't thank everyone enough.

Reply from Tim Isterling, Communications Manager at Premier Community - North Derbyshire

Thank you for your kind words. We'll pass this along to the staff who provided your Mum's Care.

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Review of

Premier Community - Erewash

from Marlene R (Client) assisted by family/friend published on 25 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since being with Premier I have never felt so safe and dignified. Staff are friendly, kind and trustworthy. Really happy with my care.

Reply from Tim Isterling, Communications Manager at Premier Community - Erewash

Thank you so much for your kind review! We'll pass this on to our team and thank them for you!

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Review of

Premier Community - Nottinghamshire

from M S (Daughter of Client) published on 25 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really happy with the care that my mother gets. My mother is really happy with the carers and what they do for her.

Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire

Thank you so much for your kind review! We'll pass this on to our team and thank them for you!

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Review of

Premier Community - Erewash

from A C (Client) published on 18 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I get well looked after most of the time, some time I get a problem.

Reply from Rebecca Hale, Quality Assurance Manager at Premier Community - Erewash

Thank you so much for your review, We will work with your Registered Manager to discuss any concerns you may have

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Review of

Premier Community - Erewash

from Geoffrey F (Client) published on 18 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been impressed by the way staff have coped with dealing with my needs- treating me as an individual despite the demands on their time.

Reply from Rebecca Hale, Quality Assurance Manager at Premier Community - Erewash

Thank you so much for your review about our team. We will be sure to share this with them

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Review of

Premier Community - Erewash

from Gladys H (Daughter of Client) published on 18 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I like the care they provided to me they are friendly and polite and they are all competent and I would recommend they to my family and friends.

Reply from Rebecca Hale, Registered Manager at Premier Community - Erewash

Thank you so much for your kind words about our team. We'll pass on your compliments and thank them for their great work!

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Review of

Premier Community - North Derbyshire

from Alison B (Daughter of Client) published on 18 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express enough gratitude for the exceptional care and support provided by premier care during one of the most difficult times in our lives. From the very beginning, the team showed an extraordinary level of compassion, professionalism, and dedication while looking after my mum, who was receiving
end-of-life care.


Every carer who came into our home treated Mum with the utmost dignity and respect. Their kindness, patience, and gentle approach brought immense comfort to both Mum and our family. Nothing was ever too much trouble - they were attentive not only to her physical needs but also to her emotional wellbeing, always taking time to talk to her, hold her hand, and make her feel truly cared for.


The support extended to us as a family was just as meaningful. Their presence offered a sense of reassurance and calm, and their guidance helped us navigate each step with dignity and grace. They were always professional, yet so warm and human - a perfect balance.

Reply from Rebecca Hale, Quality Assurance Manager at Premier Community - North Derbyshire

Thank you so much for your kinds words, The carers are truly amazing and enjoyed coming to see mum and the family. We will ensure to pass this onto the team im sure it will mean the world to them.

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Review of

Premier Community - Erewash

from Jocelyn W (Client) published on 16 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the carers to be very good and helpful, make sure that you don't fall when unsteady on your legs, they do look after you and make sure you are ok. Cannot find fault with any of the carers are they are all very pleasant.

Reply from Rebecca Hale, Registered Manager at Premier Community - Erewash

Thank you for your kind words, We are so pleased you are happy with your care package we'll let our carers know about the review you've provided!

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Review of

Premier Community - North Derbyshire

from Janice C (Daughter of Client) published on 2 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are friendly and very helpful and give full assistance with whatever is needed.
The Company are very reliable and quick to deal with the odd things that arise.
The property is always left clean and tidy by the carers.

Reply from Tim Isterling, Communications Manager at Premier Community - North Derbyshire

Thank you for your kind words, we'll let our carers know about the review you've provided!

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Review of

Premier Community - Nottinghamshire

from Melvin A (Client) assisted by family/friend published on 14 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers are absolutely marvellous. Superb the people who arrange all runs need a bit more knowledge to fit carers to runs but as a whole the service is great.

Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire

Thank you for the review, we agree about our carers - They're amazing! We'll be sure to pass on your praise to the team!

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Review of

Premier Community - Nottinghamshire

from Joy B (Wife of Client) published on 6 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers have been very polite and caring. Always asking if there is anything else that they can do.

Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire

Thank you for your kind review. We'll pass this on to your husband's care team to encourage them! Thank you!

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Review of

Premier Community - Nottinghamshire

from D B (Husband of Client) published on 1 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

Until recently everything ok but since new manager took over from different area the service has got worse, with no regard for clients' needs or wishes. It is like you are trying to get rid of us.

Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire

I'm so sorry to hear about the recent change to your wife's service. We'd love to get this right for you both. I've passed your details to our team to ensure we can improve your wife's care.

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Review of

Premier Community - Nottinghamshire

from K B (Son of Client) published on 17 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Only problem is that my mum needs 2 carers per visit and the morning call is too late

Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire

Thank you for your star ratings and feedback. We'll get in touch with our team about the double-ups and see what we can do together.

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Review of

Premier Community - North Derbyshire

from L S (Niece of Client) published on 8 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff working for this company are to the very highest standard and treat every patient like they are their own. They truly go up and beyond any call of duty. They are like part of our family now all of them. Thank you so much.

Reply from Tim Isterling, Communications Manager at Premier Community - North Derbyshire

We agree! Thank you for the kind words. Our teams truly care. We'll pass on our thanks to your team.

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Awards / Recognitions (4)

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Frequently Asked Questions about Premier Community

Costs for home care providers owned by Premier Community

Average costs for home care provided by Premier Community by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Premier Community, based on 4 out of their 4 locations.

Type of Care Provided Average Weekly Cost
Visiting Care (hourly) £29.49
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.

How many Agencies does Premier Community own?

Premier Community own 4 Agencies.

Which Premier Community Agencies have the highest review score?

Premier Community - North Derbyshire, Premier Community - Erewash & Premier Community - Amber Valley have the highest review score.
Premier Community in Derbyshire Premier Community in Nottinghamshire Premier Community in South Yorkshire

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Premier Community to verify any information. View our terms and conditions. Premier Community has a Platinum Service – more info.