Home Care Providers Owned by Premier Community

9.6 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Premier Community
Premier Community is an award-winning family business, providing a variety of mobility products and Social Care services providing a complete community solution for independence at home

Their ‘community’ is already a valued part of everyday life for over 700 home care service users and customers, who use their showrooms and online store for their equipment, products, servicing and repairs.

With over 28 years of experience, innovation, and dedication, and working from multiple locations, the family business continues to drive them towards professional quality services that go that extra mile, and importantly have you at the heart of all they do.

Premier Community Locations (4)

 

4 Home Care Providers owned by Premier Community

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Premier Community - North Derbyshire

17-21 Abbey Lane, Sheffield S8 0BJ 

9.8 24 reviews
"The staff working for this company are to the very highest standard and treat every patient like they are their own. They truly go up and…"   Read all 24 reviews

Premier Community is a family-owned business that has been providing top-quality care for over 25 years. They cater to people with diverse needs and strive to provide each client with the support they require to lead a satisfying life while maintaining… Read more about Premier Community - North Derbyshire

  • Care Provided
  • Older Person Care
  • Dementia
Premier Community - Nottinghamshire

Lancaster House, Fountain Court, Millennium Business Park, Chesterfield Road North, Mansfield NG19 7DW 

9.8 166 reviews
"Since I've had Premier Community from 19th June 2024. I've had satisfactory and brilliant work from the carers. Everything that I've ticked…"   Read all 166 reviews

Premier Community is a family run business that has built its reputation by delivering the highest quality of care for over 25 years. They support people with many different needs, all with the aim to provide each and every client with the support… Read more about Premier Community - Nottinghamshire

  • Care Provided
  • Older Person Care
  • Dementia
Premier Community - Erewash

148 Bath Street, Ilkeston DE7 8FF 

9.6 47 reviews
"My mum will be 102 in April it was difficult for me to trust anyone to help look after her. Premier as made the trust easy. From making…"   Read all 47 reviews

Premier Community Erewash is a family run business that has built its reputation by delivering the highest quality of care for over twenty five years. They support people with many different needs, all with the aim to provide each and every client… Read more about Premier Community - Erewash

  • Care Provided
  • Older Person Care
  • Dementia
Premier Community - Amber Valley

3B Isabella Court, Concord Way, Mansfield NG19 7JZ 

9.2 4 reviews
"According to my dad who has had a morning carer for the past 12 months, they are all angels. They've always been courteous and friendly.…"   Read all 4 reviews

Premier Community Amber Valley supports people with a wide range of needs and requirements to live independently. The team are committed to making a positive difference to their clients’ lives. Each client has a detailed digital care plan built around… Read more about Premier Community - Amber Valley

  • Care Provided
  • Older Person Care
  • Dementia

Premier Community Reviews (241)

9.6
Premier Community has a Group Review Score of 9.6 (9.596) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Premier Community must have a Review Score.

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Review of

Premier Community - Nottinghamshire

from K B (Son of Client) published on 17 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Only problem is that my mum needs 2 carers per visit and the morning call is too late

Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire

Thank you for your star ratings and feedback. We'll get in touch with our team about the double-ups and see what we can do together.


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Review of

Premier Community - North Derbyshire

from L S (Niece of Client) published on 8 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff working for this company are to the very highest standard and treat every patient like they are their own. They truly go up and beyond any call of duty. They are like part of our family now all of them. Thank you so much.

Reply from Tim Isterling, Communications Manager at Premier Community - North Derbyshire

We agree! Thank you for the kind words. Our teams truly care. We'll pass on our thanks to your team.


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Review of

Premier Community - North Derbyshire

from P B (Client) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a new service user, I was very apprehensive about using a personal care provider at home. I decided to come to Premier Community after they were recommended to me by a close friend. My experience so far has surpassed expectations. Premier uses a wide pool of local carers who are, in my opinion, excellent.
I am very fortunate to have quickly found a great rapport with my main two primary carers, and I would highly recommend Premier Community to anyone who is in need of a care package at home.

Reply from Tim Isterling, Communications Manager at Premier Community - North Derbyshire

Thank you so much for this review. We are thrilled to hear you're happy with our team. I'll pass this on to them and thank them for the excellent service.


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Review of

Premier Community - Amber Valley

from B H (Partner of Client) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We now have a lovely set of caring ladies that we are pleased to welcome into our house which treat my other half with respect and dignity. Far in front of the professionals. I feel we are all part of one big caring family.

Reply from Tim Isterling, Communications Manager at Premier Community - Amber Valley

Thank you so much for your kind words about our team. We'll pass on your compliments and thank them for their great work!


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Review of

Premier Community - Amber Valley

from J C (Friend of Client) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic, only word needed. The care staff treat my friend with dignity and respect.

Reply from Tim Isterling, Communications Manager at Premier Community - Amber Valley

Aw thank you! We'll be sure to pass on your kind word to our Care Team!


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Review of

Premier Community - Amber Valley

from S B (Daughter of Client) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

According to my dad who has had a morning carer for the past 12 months, they are all angels. They've always been courteous and friendly. They have gone above and beyond to make sure all dads care needs are met. They always leave and place tidy and clean and are pleasure to have in the house.

Reply from Tim Isterling, Communications Manager at Premier Community - Amber Valley

Thank you and your Dad for your kind review. We'll pass on your feedback to our Care Team and thank them for you!


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Review of

Premier Community - Erewash

from C C (Daughter of Client) published on 13 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum will be 102 in April it was difficult for me to trust anyone to help look after her. Premier as made the trust easy. From making inquirys over the phone across the board but most of all the carers, the ladies are amazing nothing is too much trouble and my mum loves them all.

Reply from Tim Isterling, Communications Manager at Premier Community - Erewash

Happy birthday in April! We'll pass on your compliment to our team and ensure to thank them.


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Review of

Premier Community - North Derbyshire

from C H (Daughter of Client) published on 13 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Management - She is a fantastic head carer, she has been consistently professional, skilful and empathetic. Recently she gave me invaluable advice/guidance that helped me enormously to get further assistance for my mum upgrade to fall detector, new alarm system with better volume and prescription for
pressure stockings.
She is always a welcome breath of optimism and joy!

Reply from Tim Isterling, Communications Manager at Premier Community - North Derbyshire

Thank you for your review. We'll make sure your care team is thanked for the service they're given!


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Review of

Premier Community - North Derbyshire

from Wendy Y (Daughter of Client) published on 11 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All visits from support workers are given to my dad are with respect and dignity. Always trying to interact in conversation even though sometimes is quite difficult as my dad is very poorly. Very friendly girls. Always a pleasure to see them.

Reply from Tim Isterling, Communications Manager at Premier Community - North Derbyshire

Thank you so much for your kind words. We'll pass on your compliment to our team!


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Review of

Premier Community - North Derbyshire

from I B (Client) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The firm is perfect.

Reply from Tim Isterling, Communications Manager at Premier Community - North Derbyshire

Thank you for your review. It's great to hear what you think of our team!


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Review of

Premier Community - Erewash

from P S (Son of Client) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our carers are polite and professional all ways willing to go that extra mile when we contact our senior about any issues she always comes out and what ever the problem is she sorts it out excellent value for money and a excellent team. Thank you for your hard work. From our family.

Reply from Tim Isterling, Communications Manager at Premier Community - Erewash

Thank you for this review, its means a lot to our team. We'll be sure to pass your review over to your care team. Kind regards!


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Review of

Premier Community - North Derbyshire

from Samantha H (Granddaughter of Client) published on 5 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All carers are exceptional and always come with a smile, they are kind, caring, and patient with both client and family/friends they are professional and also friendly and joky client always looks forward to all carers coming.

Reply from Tim Isterling, Communications Manager at Premier Community - North Derbyshire

Thank so much for your kind words. We'll pass this on to the care team to thank them, too!


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Review of

Premier Community - Erewash

from J S (Daughter of Client) published on 3 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been receiving care from Premier Community for a couple of years now since she was diagnosed with Alzheimers. My mum loves each and every carer that attends and I feel reassured that my mum is happy and receiving suitable care for her needs.
To top it off, at the end of last year, my dad
was also diagnosed with Alzheimers. My dad isn't requiring care currently but all the carers check in on him too to make sure he is okay too and always report back if they have any concerns.
If there is anything I need to ask, I can always count on the manager to pick anything up. I can't fault the staff here and can't thank them enough.

Reply from Tim Isterling, Communications Manager at Premier Community - Erewash

Thank you so much for your glowing review. We'll be sure to pass this on to the care team.


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Review of

Premier Community - North Derbyshire

from Christine L (Daughter of Client) published on 24 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Prompt response. I would like to thank the admin staff and carers of Premier Community for their response to mum's needs this week. The admin team promptly responded to our call for assistance and all the carers that have been to mum this week have provided excellent personal care and emotional support
to make mum feel as comfortable as possible. This has been very reassuring for myself as mum's only family.
All the team this week went over and above their normal good standard of care provided to mum.
Thank you all.

Reply from Tim Isterling, Communications Manager at Premier Community - North Derbyshire

Thank you so much for your review. Our team will be thrilled to have such nice words spoken about them. We'll be passing this onto the team over the coming week.


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Review of

Premier Community - Erewash

from David F (Son of Client) published on 14 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has both personal care and cleaning support, and for both services I must say the standards are extremely high in all respects. There are very few issues and none to mention with most carers going above and beyond. I would like to commend a few members of staff who are so good with Dad; and two
more staff members who are not only caring and sympathetic to his needs but are seen by Dad as good friends who take the time to do their utmost for him, even if on occasions he does not appear to be appreciative of it.
In respect of the management, I want the best for Dad and sometimes request changes to his care, his medication, the visit regime, timings of visits etc. but nothing is too difficult or too much for the team especially the manager who should be commended for her help and assistance to me since we switched to Premier so time ago.

Reply from Tim Isterling, Communications Manager at Premier Community - Erewash

Thank you for your kind words! We'll pass your commendation on to our care team and thank them for the fantastic care they've provided.


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Review of

Premier Community - Erewash

from Amy B (Granddaughter of Client) published on 18 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our gran/mum is looked after very well from all the carers. Gran has said to the family that she is looked after and all the girls are very nice.
Any issues raised, we have spoken to the manager and they have dealt with the matter quickly.

Reply from Tim Isterling, Communications Manager at Premier Community - Erewash

Thank you so much for your kind words. We'll pass this review on to your care team. Thank them on your behalf!


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Review of

Premier Community - Amber Valley

from Suzanne A (Client) published on 18 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found them professional, caring, helpful if you ask for something.
Nothing is too much trouble.
At the moment we couldn't do anything without the help of carers with me having my cancer treatment.
A particular member of staff has been very helpful and supportive regarding my cancer treatment, she
always checks in to make sure I am ok.

Reply from Tim Isterling, Communications Manager at Premier Community - Amber Valley

Thank you so much for your kind words. We'll pass this review on to your care team. Thank them on your behalf!


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Review of

Premier Community - Erewash

from Geoffrey F (Client) published on 2 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole, my experience has been very good - my only reservation regards timing, in particular, my evening visit which is often between 8:00 and 8:30, earlier than I would like.

Reply from Rebecca Hale, Quality Assurance Manager at Premier Community - Erewash

Thank you for your kind review. We will get the team to take a look at your times.


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Review of

Premier Community - North Derbyshire

from Rebecca E (Daughter of Client) published on 28 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm really pleased with the standard of care Mum receives from her Premier Community Team. They're a lovely, friendly bunch who look after Mum well, enabling her to stay at home. Also, I can get in touch with them at any time and they're always supportive. I really appreciate everything they do for
Mum and myself. Thank you.

Reply from Rebecca Hale, Registered Manager at Premier Community - North Derbyshire

Thank you for your kind review. We're so pleased to hear our team's support has made such a powerful impact on you and your family. We'll pass this on to our teams!


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Review of

Premier Community - Nottinghamshire

from Tina P (Client) published on 27 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since I've had Premier Community from 19th June 2024. I've had satisfactory and brilliant work from the carers. Everything that I've ticked below in the box, no complaints, very happy.

Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire

We're very happy to provide you with the care you want and need. We'll return this to our care teams and praise them for their great work!


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Awards / Recognitions (4)

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Frequently Asked Questions about Premier Community

How many Agencies does Premier Community own?

Premier Community own 4 Agencies.

Which Premier Community Agencies have the highest review score?

Premier Community - North Derbyshire, Premier Community - Nottinghamshire & Premier Community - Erewash have the highest review score.
Premier Community in Derbyshire Premier Community in Nottinghamshire Premier Community in South Yorkshire

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Premier Community to verify any information. View our terms and conditions. Premier Community has a Platinum Service – more info.