Home Care Providers Owned by Premier Community
9.6
Group Review Score
(the average from all locations with a review score)
Premier Community Locations (5)
Premier Community - North Derbyshire
9.9
29 reviews
17-21 Abbey Lane, Sheffield S8 0BJ
"I would just like to take this opportunity to extend my thanks on behalf of myself and my late father to all of the staff of Premier…" Read all 29 reviews
Premier Community is a family-owned business that has been providing top-quality care for over 29 years. They cater to people with diverse needs and strive to provide each client with the support they require to lead a satisfying life while maintaining… Read more about Premier Community - North Derbyshire
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
- Visiting Care from £32 / hour
- Live-in Care from £1,700 / week
Premier Community - Erewash
9.6
53 reviews
148 Bath Street, Ilkeston DE7 8FF
"For the past 15 months, Premier Care has been taking care of my uncle, who has dementia. I have been very pleased and confident that he has…" Read all 53 reviews
Premier Community Erewash is a family run business that has built its reputation by delivering the highest quality of care for over twenty five years. They support people with many different needs, all with the aim to provide each and every client… Read more about Premier Community - Erewash
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
- Visiting Care from £32 / hour
- Live-in Care from £1,700 / week
Premier Community - Nottinghamshire
9.5
174 reviews
Lancaster House, Fountain Court, Millennium Business Park, Chesterfield Road North, Mansfield NG19 7DW
"I would just like to say how pleased I am with my care and how grateful I am to the carers who attend my calls. They go above and beyond…" Read all 174 reviews
Premier Community is a family run business that has built its reputation by delivering the highest quality of care for over 29 years. They support people with many different needs, all with the aim to provide each and every client with the support… Read more about Premier Community - Nottinghamshire
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
- Visiting Care from £32 / hour
- Live-in Care from £1,700 / week
Premier Community - Amber Valley
9.4
8 reviews
3B Isabella Court, Concord Way, Mansfield NG19 7JZ
"Such wonderful, caring and efficient carers. Nothing is too much for them in their care of my daughter. She has developed a very good…" Read all 8 reviews
Premier Community Amber Valley supports people with a wide range of needs and requirements to live independently. The team are committed to making a positive difference to their clients’ lives. Each client has a detailed digital care plan built around… Read more about Premier Community - Amber Valley
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
- Visiting Care from £32 / hour
- Live-in Care from £1,700 / week
Premier Community South Derbyshire
Unit 10 Rink Drive, Swadlincote DE11 8JL
Based in Swadlincote, Premier Community Home Care’s South Derbyshire branch is proud to support individuals and families with flexible, responsive home care designed around real lives. The service is rooted in the local community and delivered by a dedicated… Read more about Premier Community South Derbyshire
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
- Visiting Care from £32 / hour
- Live-in Care from £1,700 / week
Premier Community Reviews (264)
9.6
Premier Community has a Group Review Score of 9.6 (9.583) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Premier Community must have a Review Score.
Review of
Premier Community - Erewash
from Ian D (Nephew of Client) published on 13 February 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
For the past 15 months, Premier Care has been taking care of my uncle, who has dementia. I have been very pleased and confident that he has been receiving the care he needs. From the beginning, the service has been excellent. The carers and office management staff have been professional, friendly, and
caring, and they have addressed any issues promptly, often going out of their way to help. Nikita has always been quick to respond, either by phone or email, and carers would call if there were any issues. Most importantly, my uncle has been happy and able to make the most of his time at home before having to move into care.
Reply from Rebecca Hale, Quality Assurance Manager at Premier Community - ErewashThank you so much for your kind review. We are very pleased that the care package is helping and supporting your family member's' needs. We'll be very keen to pass this one on to our Care teams and thank them!
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Premier Community - Nottinghamshire
from M B (Wife of Client) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers are always polite and compassionate, and always make my husband feel good.
Reply from Tim Isterling, Communications Manager at Premier Community - NottinghamshireI'm delighted to hear that the service is meeting your needs! We'll pass on this compliment to our Care Teams!
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Premier Community - Nottinghamshire
from A M (Client) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would just like to say how pleased I am with my care and how grateful I am to the carers who attend my calls. They go above and beyond for me, and Premier Care should be very proud of themselves to have a marvellous and extremely good team of carers.
Reply from Tim Isterling, Communications Manager at Premier Community - NottinghamshireThank you so much for your kind review. We'll be very keen to pass this one on to our Care teams and thank them!
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Premier Community - Erewash
from M R (Daughter of Client) published on 17 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the carers are lovely and very professional in the care they provide my father and show care and compassion for my dad's needs and you can have a good chat and a laugh just like one of your family I would definitely recommend Premier community home care to family and friends. We are both very happy
to have them attending my father's requirements. There all lovely and so are the ladies in the office if you have to cancel a call for personal reasons.
Reply from Tim Isterling, Communications Manager at Premier Community - ErewashThank you so much for your kind words - we'll pass on your review to the care team and say a big thank you!
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Premier Community - Nottinghamshire
from Kev J (Husband of Client) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care that Penny has is above what we expected. A pleasant, warm reception all of the time. We are asked before they go if there's anything else that they can do for us. We look forward to the visits and feel comfortable in their company.
Reply from Tim Isterling, Communications Manager at Premier Community - NottinghamshireThank you so much for your kind words about our care - We'll share your feedback with the care team and thank them on your behalf!
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Premier Community - Nottinghamshire
from J S (Daughter-in-law of Client) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I feel as well as Ann that the service is working well, the carers are supportive and make Ann feel safe. It gives myself and Ann's son Martin comfort that the service is working well.
Reply from Tim Isterling, Communications Manager at Premier Community - NottinghamshireThank you for your review of our service. We'll pass on your compliments to the care team and thank them on your behalf!
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Premier Community - North Derbyshire
from Miles K (Son of Client) published on 7 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would just like to take this opportunity to extend my thanks on behalf of myself and my late father to all of the staff of Premier Community. Suffering a debilitating stroke in 2016 he went from a fit, active 83 year old to someone with very limited mobility. From the very start of leaving hospital
after an extended stay, your staff took over helping him do those daily things that we all too easily take for granted. Over nearly nine years they have brought a professional, positive, cheerful and reassuring stability into the latter years of his life. Even when anxiety would cloud his mind through the COVID pandemic and the worst that British winter weather can bring I could always confidently tell him that your carers will come to you. I would have absolutely have no hesitation whatsoever in recommending your services to anyone in the position of looking for care of a loved one. I thank you all whole heartedly on behalf of my father, myself and family.
Reply from Tim Isterling, Communications Manager at Premier Community - North DerbyshireWow, thank you so much for a special review. We'll ensure his Care Team are aware of the impact of their work. Thank you
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Premier Community - North Derbyshire
from Leah S (Granddaughter of Client) published on 5 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can't thank the Premier Care team enough for the wonderful care they have given my grandad over the last few years. From the very beginning, they made it so easy for us and treated him and the family with kindness and patience throughout. We couldn't have managed without them.
A special mention
A special mention
to three ladies who went above and beyond, not only in providing care to my grandad but also for looking out for the family too, you guys were always there at the end of the phone providing advice and support, making sure we were kept informed and never missed or forgot anything.
Thank you for taking such great care of my grandad - and for supporting us as a family too - we are so grateful and always will be.
Thank you for taking such great care of my grandad - and for supporting us as a family too - we are so grateful and always will be.
Reply from Tim Isterling, Communications Manager at Premier Community - North DerbyshireThank you for such an honest and heartwarming review. We'll pass this one on to our Care Team and thank you on your behalf!
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Premier Community - Erewash
from Brenda L (Client) published on 17 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very pleased with the care I am receiving. All the carers are extremely good. I cannot fault them at all.
Reply from Tim Isterling, Communications Manager at Premier Community - ErewashThank you for your kind review. We'll pass this on to the team that provides your care and say a huge thank you!
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Premier Community - Amber Valley
from Veronica B (Mother of Client) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Such wonderful, caring and efficient carers. Nothing is too much for them in their care of my daughter. She has developed a very good relationship with them all.
Reply from Tim Isterling, Communications Manager at Premier Community - Amber ValleyThank you so much for your kind review. We'll be sure to pass on our thanks to the Care Team!
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Premier Community - Amber Valley
from Julia V (Client) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers are great and nothing is too much trouble.
Reply from Tim Isterling, Communications Manager at Premier Community - Amber ValleyThank you for taking the time to review Premier Community - Amber Valley. We appreciate your feedback
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Premier Community - Amber Valley
from G H (Wife of Client) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Carers all treat my husband with respect and talk to him. They tell him what they are doing all the time and make him laugh. Some carers definitely go above and beyond what is required. I would recommend Premier Community to friends.
Reply from Tim Isterling, Communications Manager at Premier Community - Amber ValleyThank you so much for your kind words about our Care Teams. We'll pass on your thanks to them.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Premier Community - Amber Valley
from Penelope F (Client) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Overall good - helpful and chatty.
Reply from Tim Isterling, Communications Manager at Premier Community - Amber ValleyThank you for taking the time to review Premier Community - Amber Valley. We appreciate your feedback
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Premier Community - Nottinghamshire
from H M (Client) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Service provided is friendly, helpful and on time, carers provide a laugh to brighten up my day.
Reply from Tim Isterling, Communications Manager at Premier Community - NottinghamshireThank you for your kind words! I'll be sure to pass these on to our care team!
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Premier Community - North Derbyshire
from Julie M (Daughter of Client) published on 9 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent service from all involved with Mum's care. Very helpful and friendly staff from organising the care of Mum initially to the very end of her life. Mum always looked forward to their visits and often had a laugh with them along the way. We can't thank everyone enough.
Reply from Tim Isterling, Communications Manager at Premier Community - North DerbyshireThank you for your kind words. We'll pass this along to the staff who provided your Mum's Care.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Premier Community - Erewash
from Marlene R (Client) assisted by family/friend published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since being with Premier I have never felt so safe and dignified. Staff are friendly, kind and trustworthy. Really happy with my care.
Reply from Tim Isterling, Communications Manager at Premier Community - ErewashThank you so much for your kind review! We'll pass this on to our team and thank them for you!
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Premier Community - Nottinghamshire
from M S (Daughter of Client) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am really happy with the care that my mother gets. My mother is really happy with the carers and what they do for her.
Reply from Tim Isterling, Communications Manager at Premier Community - NottinghamshireThank you so much for your kind review! We'll pass this on to our team and thank them for you!
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Premier Community - Erewash
from A C (Client) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I get well looked after most of the time, some time I get a problem.
Reply from Rebecca Hale, Quality Assurance Manager at Premier Community - ErewashThank you so much for your review, We will work with your Registered Manager to discuss any concerns you may have
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Premier Community - Erewash
from Geoffrey F (Client) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I have been impressed by the way staff have coped with dealing with my needs- treating me as an individual despite the demands on their time.
Reply from Rebecca Hale, Quality Assurance Manager at Premier Community - ErewashThank you so much for your review about our team. We will be sure to share this with them
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Premier Community - Erewash
from Gladys H (Daughter of Client) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I like the care they provided to me they are friendly and polite and they are all competent and I would recommend they to my family and friends.
Reply from Rebecca Hale, Registered Manager at Premier Community - ErewashThank you so much for your kind words about our team. We'll pass on your compliments and thank them for their great work!
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Loading...
Awards / Recognitions (4)
Loading...
Loading
Loading
Loading
Frequently Asked Questions about Premier Community
Costs for home care providers owned by Premier Community
Average costs for home care provided by Premier Community by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Premier Community, based on 5 out of their 5 locations.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Visiting Care (hourly) | £32 |
| Live-in Care (weekly) | £1,700 |
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.
How many Agencies does Premier Community own?
Premier Community own 5 Agencies.
Which Premier Community Agencies have the highest review score?
Premier Community - North Derbyshire, Premier Community - Erewash & Premier Community - Nottinghamshire have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Premier Community to verify any information. View our terms and conditions. Premier Community has a Platinum Service – more info.