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Premier Community - Amber Valley

3B Isabella Court, Concord Way, Mansfield, Nottinghamshire NG19 7JZ
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Fantastic, only word needed. The care staff treat my friend with dignity and respect.J C(Friend of Client/Service User)
Premier Community - Amber Valley, Mansfield
I found them professional, caring, helpful if you ask for something. Nothing is too much trouble.Suzanne A(Client / Service User)
Premier Community - Amber Valley, Mansfield
Fantastic, only word neededJ C(Friend of Client/Service User)
Premier Community - Amber Valley, Mansfield

Premier Community Amber Valley supports people with a wide range of needs and requirements to live independently.

The team are committed to making a positive difference to their clients’ lives. Each client has a detailed digital care plan built around their individual circumstances. All care and support is delivered with respect and dignity, and staff support each client to maintain as much independence and choice as possible.

Customers can access a 5% discount on mobility aids and products.

Care Provided by Premier Community - Amber Valley

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)

Minimum Visit Duration (Visiting Care)

  • 20 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £32
  • Weekly Live-in Care Fees: £1,700 - £2,200
  • 30 Minute Visiting Care Fees: from £19.90

At Premier Community, we focus on providing competitive pricing while ensuring our staff are fairly compensated. This commitment to integrity is at the heart of our service.

Our hourly visiting care fees include travel costs to and from a fixed address, and any extra mileage incurred for appointments or shopping will be charged separately. It's also worthwhile noting that we currently charge an additional £1 per hour for unsociable hours like weekends and bank holidays.

Our weekly live-in care fees are based on one carer offering between 8 and 12 hours of care per day. For an additional fee, we can offer support from our visiting carers should your needs change or to help cover any overnight support outside of your usual package.

The price(s) shown are provided by the agency. Contact Premier Community - Amber Valley for full pricing details and T&Cs.

Contact Premier Community - Amber Valley to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Sabrina Bennett (Registered Manager)

Premier Community - Amber Valley Reviews (8)

9.4

Premier Community - Amber Valley has a Review Score of 9.4 (9.358) out of 10, based on 8 reviews in the last 2 years. Over all time Premier Community - Amber Valley has 8 reviews.

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Showing 8 reviews matching selected criteria
Review from Veronica B (Mother of Client) published on 15 July 2025 Submitted via Postal Card
Overall Experience

Such wonderful, caring and efficient carers. Nothing is too much for them in their care of my daughter. She has developed a very good relationship with them all.

Reply from Tim Isterling, Communications Manager at Premier Community - Amber Valley

Thank you so much for your kind review. We'll be sure to pass on our thanks to the Care Team!

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Review from Julia V (Client / Service User) published on 15 July 2025 Submitted via Postal Card
Overall Experience

The carers are great and nothing is too much trouble.

Reply from Tim Isterling, Communications Manager at Premier Community - Amber Valley

Thank you for taking the time to review Premier Community - Amber Valley. We appreciate your feedback

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from G H (Wife of Client) published on 15 July 2025 Submitted via Postal Card
Overall Experience

Carers all treat my husband with respect and talk to him. They tell him what they are doing all the time and make him laugh. Some carers definitely go above and beyond what is required. I would recommend Premier Community to friends.

Reply from Tim Isterling, Communications Manager at Premier Community - Amber Valley

Thank you so much for your kind words about our Care Teams. We'll pass on your thanks to them.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Penelope F (Client / Service User) published on 15 July 2025 Submitted via Postal Card
Overall Experience

Overall good - helpful and chatty.

Reply from Tim Isterling, Communications Manager at Premier Community - Amber Valley

Thank you for taking the time to review Premier Community - Amber Valley. We appreciate your feedback

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from B H (Partner of Client) published on 2 April 2025 Submitted via Postal Card
Overall Experience

We now have a lovely set of caring ladies that we are pleased to welcome into our house which treat my other half with respect and dignity. Far in front of the professionals. I feel we are all part of one big caring family.

Reply from Tim Isterling, Communications Manager at Premier Community - Amber Valley

Thank you so much for your kind words about our team. We'll pass on your compliments and thank them for their great work!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J C (Friend of Client) published on 2 April 2025 Submitted via Postal Card
Overall Experience

Fantastic, only word needed. The care staff treat my friend with dignity and respect.

Reply from Tim Isterling, Communications Manager at Premier Community - Amber Valley

Aw thank you! We'll be sure to pass on your kind word to our Care Team!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from S B (Daughter of Client) published on 2 April 2025 Submitted via Postal Card
Overall Experience

According to my dad who has had a morning carer for the past 12 months, they are all angels. They've always been courteous and friendly. They have gone above and beyond to make sure all dads care needs are met. They always leave and place tidy and clean and are pleasure to have in the house.

Reply from Tim Isterling, Communications Manager at Premier Community - Amber Valley

Thank you and your Dad for your kind review. We'll pass on your feedback to our Care Team and thank them for you!

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Care / Support
Management
Treated with Dignity
Value for Money
Review from Suzanne A (Client / Service User) published on 18 December 2024 Submitted via Postal Card
Overall Experience
I found them professional, caring, helpful if you ask for something.
Nothing is too much trouble.
At the moment we couldn't do anything without the help of carers with me having my cancer treatment.

A particular member of staff has been very helpful and supportive regarding my cancer treatment, she always checks in to make sure I am ok.

Reply from Tim Isterling, Communications Manager at Premier Community - Amber Valley

Thank you so much for your kind words. We'll pass this review on to your care team. Thank them on your behalf!

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (1)

News
  • Posted: Wednesday 09 Apr 2025Throughout February, Premier Community Home Care (www.premiercommunity.co.uk) completed a 24-Hour Memory Walk at YourSpace Gym in Mansfield, raising over £1900 in aid of Dementia UK. Starting at noon on Wednesday...

Awards / Recognitions (5)

  • Recipient: Premier Community - Amber ValleyDate: Wednesday 27 Nov 2024
  • Recipient: Premier Community - Amber ValleyDate: Wednesday 27 Nov 2024
  • Recipient: Premier CommunityDate: Thursday 29 Jun 2023

Meet the Team (1)

Sabrina Bennett Job Title: Registered Manager - South Derbyshire Joined: 2020
Sabrina Bennett

Sabrina joined our team during the pandemic in June 2020. Establishing her standards and passion in our community, she has risen to the position of Registered Manager. Her leadership skills and passion for looking after people are an impressive mix, creating an amazing culture within our Community.

Frequently Asked Questions about Premier Community - Amber Valley

How many Carers does Premier Community - Amber Valley employ?

Premier Community - Amber Valley employs 136 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Premier Community - Amber Valley to verify any information. View our terms and conditions. Premier Community - Amber Valley has an Enhanced Service - more info.