Home Care Providers Owned by Premier Community in Nottinghamshire

My father has received care twice daily from Premier Community for the last 20 months. We are lucky to receive services provided by excellent care staff who are professional, respectful and friendly. We feel that our father is receiving excellent care and he responds well to approaches given by each carer. Thank you for all you are doing to help us look after our father giving the best care possible.

Very pleased I was able to get back with Premier Community, as the staff are exceptional with care supplied, it runs rings round hospital care and support. Very pleased to have Stacey my LCC back, as it has given me extra confidence and also feel it gives additional support.

I am extremely happy with my support workers and would recommend the company to anyone.

All of the staff are very helpful to Clark.

The Premier Care Team provided outstanding care for my mum over the past five months. The carers became more than just carers, they were my mum's friendship support network. With myself and all of her family living overseas, this afforded us a tremendous amount of comfort. My mum spoke fondly of all of her carers. If anyone were considering care for a loved one, I would absolutely have no hesitation in recommending PREMIER CARE!

Thanks you again for everything you did for my mum during this past year. During this very emotionally challenging time you affording my family a tremendous amount of comfort knowing how well they were cared for.

Review went well, carers are good, service is excellent. Issues with AM and PM time slots hopefully will get sorted.

The review was performed in a friendly and efficient manager, at a pace suitable for Mum, who played an active part in it. It was a good opportunity to reflect on what was going well and clarify a few of our expectations and requirements. We were then able to update the outcomes, as the ones from the initial visit had been achieved.

The carers are always polite and compassionate, and always make my husband feel good.

I would just like to say how pleased I am with my care and how grateful I am to the carers who attend my calls. They go above and beyond for me, and Premier Care should be very proud of themselves to have a marvellous and extremely good team of carers.

The care that Penny has is above what we expected. A pleasant, warm reception all of the time. We are asked before they go if there's anything else that they can do for us. We look forward to the visits and feel comfortable in their company.

I feel as well as Ann that the service is working well, the carers are supportive and make Ann feel safe. It gives myself and Ann's son Martin comfort that the service is working well.

Such wonderful, caring and efficient carers. Nothing is too much for them in their care of my daughter. She has developed a very good relationship with them all.

The carers are great and nothing is too much trouble.

Carers all treat my husband with respect and talk to him. They tell him what they are doing all the time and make him laugh. Some carers definitely go above and beyond what is required. I would recommend Premier Community to friends.

Overall good - helpful and chatty.

Service provided is friendly, helpful and on time, carers provide a laugh to brighten up my day.

I am really happy with the care that my mother gets. My mother is really happy with the carers and what they do for her.

Carers are absolutely marvellous. Superb the people who arrange all runs need a bit more knowledge to fit carers to runs but as a whole the service is great.

All the carers have been very polite and caring. Always asking if there is anything else that they can do.

Until recently everything ok but since new manager took over from different area the service has got worse, with no regard for clients' needs or wishes. It is like you are trying to get rid of us.