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Home Care Providers Owned by Premier Community in Nottinghamshire

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9.7 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Premier Community in Nottinghamshire

Only the locations & reviews in Nottinghamshire for Premier Community are showing below.

View the details of all 4 locations (with 261 reviews) owned by Premier Community

Premier Community Locations in Nottinghamshire (2)

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2 Home Care Providers owned by Premier Community in Nottinghamshire
Premier Community - Nottinghamshire

Lancaster House, Fountain Court, Millennium Business Park, Chesterfield Road North, Mansfield NG19 7DW 

9.6 172 reviews
"The care that Penny has is above what we expected. A pleasant, warm reception all of the time. We are asked before they go if there's…"   Read all 172 reviews

Premier Community is a family run business that has built its reputation by delivering the highest quality of care for over 25 years. They support people with many different needs, all with the aim to provide each and every client with the support… Read more about Premier Community - Nottinghamshire

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £29.49 / hour
  • Live-in Care from £1,650 / week
Premier Community - Amber Valley

3B Isabella Court, Concord Way, Mansfield NG19 7JZ 

9.5 8 reviews
"Such wonderful, caring and efficient carers. Nothing is too much for them in their care of my daughter. She has developed a very good…"   Read all 8 reviews

Premier Community Amber Valley supports people with a wide range of needs and requirements to live independently. The team are committed to making a positive difference to their clients’ lives. Each client has a detailed digital care plan built around… Read more about Premier Community - Amber Valley

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £29.49 / hour
  • Live-in Care from £1,650 / week

Premier Community Reviews in Nottinghamshire (180)

9.7

Premier Community has a Group Review Score of 9.7 (9.674) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Premier Community must have a Review Score.

Overall Experience
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Reviewer Connection to Premier Community
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Review of

Premier Community - Nottinghamshire

from Kev J (Husband of Client) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care that Penny has is above what we expected. A pleasant, warm reception all of the time. We are asked before they go if there's anything else that they can do for us. We look forward to the visits and feel comfortable in their company.
Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire
Thank you so much for your kind words about our care - We'll share your feedback with the care team and thank them on your behalf!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Premier Community - Nottinghamshire

from J S (Daughter-in-law of Client) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel as well as Ann that the service is working well, the carers are supportive and make Ann feel safe. It gives myself and Ann's son Martin comfort that the service is working well.
Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire
Thank you for your review of our service. We'll pass on your compliments to the care team and thank them on your behalf!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Premier Community - Amber Valley

from Veronica B (Mother of Client) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such wonderful, caring and efficient carers. Nothing is too much for them in their care of my daughter. She has developed a very good relationship with them all.
Reply from Tim Isterling, Communications Manager at Premier Community - Amber Valley
Thank you so much for your kind review. We'll be sure to pass on our thanks to the Care Team!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Premier Community - Amber Valley

from Julia V (Client) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are great and nothing is too much trouble.
Reply from Tim Isterling, Communications Manager at Premier Community - Amber Valley
Thank you for taking the time to review Premier Community - Amber Valley. We appreciate your feedback
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Premier Community - Amber Valley

from G H (Wife of Client) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Carers all treat my husband with respect and talk to him. They tell him what they are doing all the time and make him laugh. Some carers definitely go above and beyond what is required. I would recommend Premier Community to friends.
Reply from Tim Isterling, Communications Manager at Premier Community - Amber Valley
Thank you so much for your kind words about our Care Teams. We'll pass on your thanks to them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Premier Community - Amber Valley

from Penelope F (Client) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall good - helpful and chatty.
Reply from Tim Isterling, Communications Manager at Premier Community - Amber Valley
Thank you for taking the time to review Premier Community - Amber Valley. We appreciate your feedback
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Premier Community - Nottinghamshire

from H M (Client) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Service provided is friendly, helpful and on time, carers provide a laugh to brighten up my day.
Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire
Thank you for your kind words! I'll be sure to pass these on to our care team!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Premier Community - Nottinghamshire

from M S (Daughter of Client) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am really happy with the care that my mother gets. My mother is really happy with the carers and what they do for her.
Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire
Thank you so much for your kind review! We'll pass this on to our team and thank them for you!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Premier Community - Nottinghamshire

from Melvin A (Client) assisted by family/friend published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Carers are absolutely marvellous. Superb the people who arrange all runs need a bit more knowledge to fit carers to runs but as a whole the service is great.
Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire
Thank you for the review, we agree about our carers - They're amazing! We'll be sure to pass on your praise to the team!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Premier Community - Nottinghamshire

from Joy B (Wife of Client) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the carers have been very polite and caring. Always asking if there is anything else that they can do.
Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire
Thank you for your kind review. We'll pass this on to your husband's care team to encourage them! Thank you!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Premier Community - Nottinghamshire

from D B (Husband of Client) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
Until recently everything ok but since new manager took over from different area the service has got worse, with no regard for clients' needs or wishes. It is like you are trying to get rid of us.
Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire
I'm so sorry to hear about the recent change to your wife's service. We'd love to get this right for you both. I've passed your details to our team to ensure we can improve your wife's care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Premier Community - Nottinghamshire

from K B (Son of Client) published on 17 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Only problem is that my mum needs 2 carers per visit and the morning call is too late
Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire
Thank you for your star ratings and feedback. We'll get in touch with our team about the double-ups and see what we can do together.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Premier Community - Amber Valley

from B H (Partner of Client) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We now have a lovely set of caring ladies that we are pleased to welcome into our house which treat my other half with respect and dignity. Far in front of the professionals. I feel we are all part of one big caring family.
Reply from Tim Isterling, Communications Manager at Premier Community - Amber Valley
Thank you so much for your kind words about our team. We'll pass on your compliments and thank them for their great work!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Premier Community - Amber Valley

from J C (Friend of Client) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic, only word needed. The care staff treat my friend with dignity and respect.
Reply from Tim Isterling, Communications Manager at Premier Community - Amber Valley
Aw thank you! We'll be sure to pass on your kind word to our Care Team!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Premier Community - Amber Valley

from S B (Daughter of Client) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
According to my dad who has had a morning carer for the past 12 months, they are all angels. They've always been courteous and friendly. They have gone above and beyond to make sure all dads care needs are met. They always leave and place tidy and clean and are pleasure to have in the house.
Reply from Tim Isterling, Communications Manager at Premier Community - Amber Valley
Thank you and your Dad for your kind review. We'll pass on your feedback to our Care Team and thank them for you!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Premier Community - Amber Valley

from Suzanne A (Client) published on 18 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found them professional, caring, helpful if you ask for something.
Nothing is too much trouble.
At the moment we couldn't do anything without the help of carers with me having my cancer treatment.
A particular member of staff has been very helpful and supportive regarding my cancer treatment, she
always checks in to make sure I am ok.
Reply from Tim Isterling, Communications Manager at Premier Community - Amber Valley
Thank you so much for your kind words. We'll pass this review on to your care team. Thank them on your behalf!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Premier Community - Nottinghamshire

from Tina P (Client) published on 27 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since I've had Premier Community from 19th June 2024. I've had satisfactory and brilliant work from the carers. Everything that I've ticked below in the box, no complaints, very happy.
Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire
We're very happy to provide you with the care you want and need. We'll return this to our care teams and praise them for their great work!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Premier Community - Nottinghamshire

from G S (Client) published on 19 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with all the carers that attend my calls.
They are very caring and go above and beyond.
Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire
Thank you for your kind words. We'll be sure to pass this feedback onto our Care Teams and thank them!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Premier Community - Nottinghamshire

from J G (Daughter of Client) published on 2 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We've had Premier a few months now and I've seen such a change in my mum, she's looking much better and I know she's happier. Every single carer is beyond kind and helpful, the communication is excellent. My mind is now at rest knowing she is safe and cared for. I feel as though I have my mum back now.
I would highly recommend Premier to anyone needing care for their loved ones.
Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire
Thank you for a brilliant review and feedback on our services! We'll be sure to send your compliments to the care team!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Premier Community - Nottinghamshire

from Anne R (Daughter of Client) published on 22 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
After 3 months of carers that had no compassion or respect for my father, Premier Community were recommended to me and thank goodness for that. From day one the carers have been compassionate and respectful with a clear understanding of client's needs. They are also very supportive of other family
members. A friendly and very professional service which has resulted in close family feeling less isolated and alone. They keep me informed of what's happening and I trust them all. We could not have wished for better carers or a better service.
Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire
Thank you so much for your kind words! We'll be sure to pass this on to your loved ones' care team!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Awards / Recognitions (4)

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