Home Care Providers Owned by Premier Community in Nottinghamshire

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Group Review Score

Only the locations & reviews in Nottinghamshire for Premier Community are being shown.

Premier Community Locations in Nottinghamshire (3)

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3 Home Care Providers owned by Premier Community in Nottinghamshire
Premier Community - Nottinghamshire
Lancaster House, Fountain Court, Millennium Business Park, Chesterfield Road North, Mansfield NG19 7DW
"The Premier Care Team provided outstanding care for my mum over the past five months. The carers became more than just carers, they were..."Read all 177 reviews
Visiting Care from £32 / hour|Live-in Care from £1,700 / week

Premier Community is a family run business that has built its reputation by delivering the highest quality of care for over 29 years. They support people with many different needs, all with the aim... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Nursing Care/Nurse Led Care
  • Visiting Care
Premier Community - Amber Valley
3B Isabella Court, Concord Way, Mansfield NG19 7JZ
"Such wonderful, caring and efficient carers. Nothing is too much for them in their care of my daughter. She has developed a very good..."Read all 8 reviews
Visiting Care from £32 / hour|Live-in Care from £1,700 / week

Premier Community Amber Valley supports people with a wide range of needs and requirements to live independently. The team are committed to making a positive difference to their clients’ lives. Each... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Nursing Care/Nurse Led Care
  • Visiting Care

Premier Community Reviews in Nottinghamshire (187)

9.2

Premier Community has a Group Review Score of 9.2 (9.232) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Premier Community must have a Review Score.

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Showing 187 reviews matching selected criteria
Review of Premier Community - South Nottinghamshire (Carlton) from Lisa-Marie H (Client / Service User) published on 28 May 2026 Submitted via Postal Card
Overall Experience

I am extremely happy with my support workers and would recommend the company to anyone.

Reply from Tim Isterling, Communications Manager at Premier Community - South Nottinghamshire (Carlton)

Thank you so much for the kind words and glowing recommendation! We'll pass along a thank-you to the care teams!

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Review of Premier Community - South Nottinghamshire (Carlton) from John P (Nephew of Client) published on 28 May 2026 Submitted via Postal Card
Overall Experience

All of the staff are very helpful to Clark.

Reply from Tim Isterling, Communications Manager at Premier Community - South Nottinghamshire (Carlton)

That's great to hear! We'll be sure to pass along a thank-you to the Care team!

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Review of Premier Community - Nottinghamshire from Tristan F (Son of Client) published on 28 April 2026 Submitted via Website
Overall Experience

The Premier Care Team provided outstanding care for my mum over the past five months. The carers became more than just carers, they were my mum's friendship support network. With myself and all of her family living overseas, this afforded us a tremendous amount of comfort. My mum spoke fondly of all of her carers. If anyone were considering care for a loved one, I would absolutely have no hesitation in recommending PREMIER CARE!


Thanks you again for everything you did for my mum during this past year. During this very emotionally challenging time you affording my family a tremendous amount of comfort knowing how well they were cared for.

Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire

Thank you so much for your kind words. It's our pleasure and duty to care for your loved one. I'll pass them on to the care team who did such a good job.

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Review of Premier Community - Nottinghamshire from P A (Son of Client) published on 4 March 2026 Submitted via Postal Card
Overall Experience

Review went well, carers are good, service is excellent. Issues with AM and PM time slots hopefully will get sorted.

Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire

Thank you for your review. If you haven't already, please do contact our Operations team using the main company number to review your call times.

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Review of Premier Community - Nottinghamshire from D T (Daughter of Client) published on 23 February 2026 Submitted via Postal Card
Overall Experience

The review was performed in a friendly and efficient manager, at a pace suitable for Mum, who played an active part in it. It was a good opportunity to reflect on what was going well and clarify a few of our expectations and requirements. We were then able to update the outcomes, as the ones from the initial visit had been achieved.

Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire

Thank you for your online review of our Care Delivery team. We'll pass on your feedback to the team.

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Review of Premier Community - Nottinghamshire from M B (Wife of Client) published on 16 January 2026 Submitted via Postal Card
Overall Experience

The carers are always polite and compassionate, and always make my husband feel good.

Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire

I'm delighted to hear that the service is meeting your needs! We'll pass on this compliment to our Care Teams!

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Review of Premier Community - Nottinghamshire from A M (Client / Service User) published on 16 January 2026 Submitted via Postal Card
Overall Experience

I would just like to say how pleased I am with my care and how grateful I am to the carers who attend my calls. They go above and beyond for me, and Premier Care should be very proud of themselves to have a marvellous and extremely good team of carers.

Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire

Thank you so much for your kind review. We'll be very keen to pass this one on to our Care teams and thank them!

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Review of Premier Community - Nottinghamshire from Kev J (Husband of Client) published on 30 October 2025 Submitted via Postal Card
Overall Experience

The care that Penny has is above what we expected. A pleasant, warm reception all of the time. We are asked before they go if there's anything else that they can do for us. We look forward to the visits and feel comfortable in their company.

Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire

Thank you so much for your kind words about our care - We'll share your feedback with the care team and thank them on your behalf!

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Review of Premier Community - Nottinghamshire from J S (Daughter-in-law of Client) published on 30 October 2025 Submitted via Postal Card
Overall Experience

I feel as well as Ann that the service is working well, the carers are supportive and make Ann feel safe. It gives myself and Ann's son Martin comfort that the service is working well.

Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire

Thank you for your review of our service. We'll pass on your compliments to the care team and thank them on your behalf!

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Review of Premier Community - Amber Valley from Veronica B (Mother of Client) published on 15 July 2025 Submitted via Postal Card
Overall Experience

Such wonderful, caring and efficient carers. Nothing is too much for them in their care of my daughter. She has developed a very good relationship with them all.

Reply from Tim Isterling, Communications Manager at Premier Community - Amber Valley

Thank you so much for your kind review. We'll be sure to pass on our thanks to the Care Team!

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Review of Premier Community - Amber Valley from Julia V (Client / Service User) published on 15 July 2025 Submitted via Postal Card
Overall Experience

The carers are great and nothing is too much trouble.

Reply from Tim Isterling, Communications Manager at Premier Community - Amber Valley

Thank you for taking the time to review Premier Community - Amber Valley. We appreciate your feedback

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Review of Premier Community - Amber Valley from G H (Wife of Client) published on 15 July 2025 Submitted via Postal Card
Overall Experience

Carers all treat my husband with respect and talk to him. They tell him what they are doing all the time and make him laugh. Some carers definitely go above and beyond what is required. I would recommend Premier Community to friends.

Reply from Tim Isterling, Communications Manager at Premier Community - Amber Valley

Thank you so much for your kind words about our Care Teams. We'll pass on your thanks to them.

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Review of Premier Community - Amber Valley from Penelope F (Client / Service User) published on 15 July 2025 Submitted via Postal Card
Overall Experience

Overall good - helpful and chatty.

Reply from Tim Isterling, Communications Manager at Premier Community - Amber Valley

Thank you for taking the time to review Premier Community - Amber Valley. We appreciate your feedback

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Review of Premier Community - Nottinghamshire from H M (Client / Service User) published on 9 July 2025 Submitted via Postal Card
Overall Experience

Service provided is friendly, helpful and on time, carers provide a laugh to brighten up my day.

Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire

Thank you for your kind words! I'll be sure to pass these on to our care team!

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Review of Premier Community - Nottinghamshire from M S (Daughter of Client) published on 25 June 2025 Submitted via Postal Card
Overall Experience

I am really happy with the care that my mother gets. My mother is really happy with the carers and what they do for her.

Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire

Thank you so much for your kind review! We'll pass this on to our team and thank them for you!

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Review of Premier Community - Nottinghamshire from Melvin A (Client / Service User) published on 14 May 2025 Submitted via Postal Card
Overall Experience

Carers are absolutely marvellous. Superb the people who arrange all runs need a bit more knowledge to fit carers to runs but as a whole the service is great.

Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire

Thank you for the review, we agree about our carers - They're amazing! We'll be sure to pass on your praise to the team!

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Review of Premier Community - Nottinghamshire from Joy B (Wife of Client) published on 6 May 2025 Submitted via Postal Card
Overall Experience

All the carers have been very polite and caring. Always asking if there is anything else that they can do.

Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire

Thank you for your kind review. We'll pass this on to your husband's care team to encourage them! Thank you!

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Review of Premier Community - Nottinghamshire from D B (Husband of Client) published on 1 May 2025 Submitted via Postal Card
Overall Experience

Until recently everything ok but since new manager took over from different area the service has got worse, with no regard for clients' needs or wishes. It is like you are trying to get rid of us.

Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire

I'm so sorry to hear about the recent change to your wife's service. We'd love to get this right for you both. I've passed your details to our team to ensure we can improve your wife's care.

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Review of Premier Community - Nottinghamshire from K B (Son of Client) published on 17 April 2025 Submitted via Postal Card
Overall Experience

Only problem is that my mum needs 2 carers per visit and the morning call is too late

Reply from Tim Isterling, Communications Manager at Premier Community - Nottinghamshire

Thank you for your star ratings and feedback. We'll get in touch with our team about the double-ups and see what we can do together.

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Review of Premier Community - Amber Valley from B H (Partner of Client) published on 2 April 2025 Submitted via Postal Card
Overall Experience

We now have a lovely set of caring ladies that we are pleased to welcome into our house which treat my other half with respect and dignity. Far in front of the professionals. I feel we are all part of one big caring family.

Reply from Tim Isterling, Communications Manager at Premier Community - Amber Valley

Thank you so much for your kind words about our team. We'll pass on your compliments and thank them for their great work!

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Awards / Recognitions (4)

  • Recipient: Premier CommunityDate: Friday 24 Nov 2023
  • Recipient: Premier CommunityDate: Thursday 29 Jun 2023
  • Recipient: Premier CommunityDate: Thursday 31 Mar 2022

News (1)

News
  • Posted: Wednesday 09 Apr 2025Throughout February, Premier Community Home Care (www.premiercommunity.co.uk) completed a 24-Hour Memory Walk at YourSpace Gym in Mansfield, raising over £1900 in aid of Dementia UK. Starting at noon on Wednesday...

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