Mum’s carers did an outstanding job going above and beyond expectations
Liz A (Daughter of Client)
Management and staff are excellent. Nothing is too much trouble.
T P (Son of Client)
I could not recommend these guys enough, they have been a massive comfort to my dad and myself.
Peter M (Son of Client)
At Premier Community, we focus on providing competitive pricing while ensuring our staff are fairly compensated. This commitment to integrity is at the heart of our service.
Our hourly visiting care fees include travel costs to and from a fixed address, and any extra mileage incurred for appointments or shopping will be charged separately. It's also worthwhile noting that we currently charge an additional £1 per hour for unsociable hours like weekends and bank holidays.
Our weekly live-in care fees are based on one carer offering between 8 and 12 hours of care per day. For an additional fee, we can offer support from our visiting carers should your needs change or to help cover any overnight support outside of your usual package.
These prices are only a guideline, please contact Premier Community - North Derbyshire to find out the exact price for your requirements.
Premier Community - North Derbyshire has a Review Score of 9.9 (9.876) out of 10, based on 22 reviews in the last 2 years.
Over all time Premier Community - North Derbyshire has 28 reviews.
5.0 out of 5
Thank you for such an honest and heartwarming review. We'll pass this one on to our Care Team and thank you on your behalf!
5.0 out of 5
Thank you for your kind words. We'll pass this along to the staff who provided your Mum's Care.
5.0 out of 5
Every carer who came into our home treated Mum with the utmost dignity and respect. Their kindness, patience, and gentle approach brought immense comfort to both Mum and our family. Nothing was ever too much trouble - they were attentive not only to her physical needs but also to her emotional wellbeing, always taking time to talk to her, hold her hand, and make her feel truly cared for.
The support extended to us as a family was just as meaningful. Their presence offered a sense of reassurance and calm, and their guidance helped us navigate each step with dignity and grace. They were always professional, yet so warm and human - a perfect balance.
Thank you so much for your kinds words, The carers are truly amazing and enjoyed coming to see mum and the family. We will ensure to pass this onto the team im sure it will mean the world to them.
5.0 out of 5
Thank you for your kind words, we'll let our carers know about the review you've provided!
5.0 out of 5
We agree! Thank you for the kind words. Our teams truly care. We'll pass on our thanks to your team.
5.0 out of 5
Thank you so much for this review. We are thrilled to hear you're happy with our team. I'll pass this on to them and thank them for the excellent service.
5.0 out of 5
Thank you for your review. We'll make sure your care team is thanked for the service they're given!
5.0 out of 5
Thank you so much for your kind words. We'll pass on your compliment to our team!
5.0 out of 5
Thank you for your review. It's great to hear what you think of our team!
5.0 out of 5
Thank so much for your kind words. We'll pass this on to the care team to thank them, too!
5.0 out of 5
Thank you so much for your review. Our team will be thrilled to have such nice words spoken about them. We'll be passing this onto the team over the coming week.
5.0 out of 5
Thank you for your kind review. We're so pleased to hear our team's support has made such a powerful impact on you and your family. We'll pass this on to our teams!
5.0 out of 5
Thank you so much for reviewing our care provision. We really value your positive feedback and will pass this on to our care teams.
4.0 out of 5
Thank you for your feedback! We'll pass this across to our care teams! We're pleased carers take the time to support you to do things you enjoy!
5.0 out of 5
Thank you for your really kind review! We'll be sure to pass this onto our care teams and thank them on your behalf!
5.0 out of 5
Thank you so much for your feedback. We'll be sure to pass this across to the care team.
5.0 out of 5
Wow, high praise! Thank you so much. We'll pass your feedback on to our Care Teams and ensure they're thanked! Kind regards, Communications Manager.
5.0 out of 5
Thank you so much for your kind words. I know it'll mean so much to our team, we'll be sure to let them know what a brilliant job they do!
5.0 out of 5
Thank you for your kind words, we'll be sure to pass this onto your Care Team!
5.0 out of 5
Thank you for your review. We're thrilled with the scores and feedback provided. We'll be sure to pass on your praise to the care teams!
The Review Score of 9.9 (9.876) out of 10 for Premier Community - North Derbyshire is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Premier Community - North Derbyshire is based on 22 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Tracy is Premier Community Derbyshire North's, Registered Manager.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Premier Community - North Derbyshire to verify any information. View our terms and conditions. Premier Community - North Derbyshire has an Enhanced Service - more info.
