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Premier Community - North Derbyshire

17-21 Abbey Lane, Sheffield, South Yorkshire S8 0BJ
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Mum’s carers did an outstanding job going above and beyond expectationsLiz A(Daughter of Client/Service User)
Premier Community - North Derbyshire, Sheffield
Management and staff are excellent. Nothing is too much trouble.T P(Son of Client/Service User)
Premier Community - North Derbyshire, Sheffield
I could not recommend these guys enough, they have been a massive comfort to my dad and myself.Peter M(Son of Client/Service User)
Premier Community - North Derbyshire, Sheffield

Premier Community is a family-owned business that has been providing top-quality care for over 29 years. They cater to people with diverse needs and strive to provide each client with the support they require to lead a satisfying life while maintaining their independence.

Their services include hospital-to-home care, respite home care, personal care services, home assistance services, and companionship care. They create a comprehensive digital care plan that is tailored to...  

Care Provided by Premier Community - North Derbyshire

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)

Minimum Visit Duration (Visiting Care)

  • 20 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting CareFrom £32
Weekly Live-in Care£1,700 - £2,200

At Premier Community, we focus on providing competitive pricing while ensuring our staff are fairly compensated. This commitment to integrity is at the heart of our service.

Our hourly visiting care fees include travel costs to and from a fixed address, and any extra mileage incurred for appointments or shopping will be charged separately. It's also worthwhile noting that we currently charge an additional £1 per hour for unsociable hours like weekends and bank holidays.

Our weekly live-in care fees are based on one carer offering between 8 and 12 hours of care per day. For an additional fee, we can offer support from our visiting carers should your needs change or to help cover any overnight support outside of your usual package.

Contact Premier Community - North Derbyshire to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group / Owner

Person in charge

  • Tracy Marsden (Registered Manager)

Premier Community - North Derbyshire Reviews (32)

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9.8

Premier Community - North Derbyshire has a Review Score of 9.8 (9.837) out of 10, based on 18 reviews in the last 2 years. Over all time Premier Community - North Derbyshire has 32 reviews.

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Showing 32 reviews matching selected criteria
Review from C R (Daughter of Client) published on 11 March 2024 Submitted via Postal Card•
Overall Experience

The care my father receives is second to none, it's 100% absolutely brilliant and so caring. The whole team are so compassionate, including management. Definitely deserves a medal or something. Thank you.

↩Reply from Tim Isterling, Communications Manager at Premier Community - North Derbyshire

Wow, high praise! Thank you so much. We'll pass your feedback on to our Care Teams and ensure they're thanked! Kind regards, Communications Manager.

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Management
Treated with Dignity
Value for Money
Review from J B (Daughter of Client) published on 22 February 2024 Submitted via Website•
Overall Experience
Words cannot express our gratitude for all the carers and admin staff who looked after our mother. The admin staff were professional, caring and were always available to answer any queries we had. Kept us up to date throughout our mother's care.
All of the carers have gone above and beyond when looking after our mother. At a time when we weren't available and left us feeling reassured that she was in good. Indeed she was. They all maintained a caring and empathetic manner at all times. She found them easy to talk to, approachable and felt safe when they visited.
For our mother's care times they were never late, always within the timed parameters.

I wholeheartedly recommend this company.

↩Reply from Rebecca Hale, Quality Assurance Manager at Premier Community - North Derbyshire

Thank you so much for your kind words. I know it'll mean so much to our team, we'll be sure to let them know what a brilliant job they do!

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No Rating
Review from D B (Client / Service User) published on 7 February 2024 Submitted via Postal Card•
Overall Experience
Alright. Carers are wonderful.

I am happy with all my care.

↩Reply from Tim Isterling, Communications Manager at Premier Community - North Derbyshire

Thank you for your kind words, we'll be sure to pass this onto your Care Team!

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Value for Money
Review from K R (Friend of Client) published on 2 February 2024 Submitted via Website•
Overall Experience

Good standard of care received. Well organised, kind and considerate.

↩Reply from Tim Isterling, Communications Manager at Premier Community - North Derbyshire

Thank you for your review. We're thrilled with the scores and feedback provided. We'll be sure to pass on your praise to the care teams!

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Management
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Value for Money
Review from S S (Mother of Client) published on 11 October 2023 Submitted via Postal Card•
Overall Experience

Good service. Carers are good.

↩Reply from Rebecca Hale, Quality Assurance Manager at Premier Community - North Derbyshire

Thank you for your review, we will ensure this is passed onto the carers.

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Management
Treated with Dignity
Value for Money
Review from T P (Son of Client) published on 2 October 2023 Submitted via Postal Card•
Overall Experience

My mum has only just started having care after a lot of persuasion. We could not ask for more. Management and staff are excellent. Nothing is too much trouble.

↩Reply from Tim Isterling, Communications Manager at Premier Community - North Derbyshire

This is great to hear, we'll pass on your praise to the Care Team! Thank you!

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Review from A S (Stepdaughter of Client) published on 15 September 2023 Submitted via Website•
Overall Experience

Provided amazing care and went the extra mile. All who we came into contact with at Premier were amazing, friendly, and considerate. Under difficult times they all pulled together as a team and we could always get hold of someone if needed.

↩Reply from Tim Isterling, Communications Manager at Premier Community - North Derbyshire

Thank you for your kind words. Although the pandemic was tough, we are proud of the service we provided. We will pass your feedback on to our care team to ensure they feel valued.

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No Rating
Review from H L (Daughter of Client) published on 12 September 2023 Submitted via Postal Card•
Overall Experience

All of the team members have been great with my dad. It's his first experience needing care and everyone has been respectful and sympathetic as well as keeping things fun and light-hearted, myself and Mum (his wife) have been so grateful for such excellent care.

↩Reply from Rebecca Hale, Registered Manager at Premier Community - North Derbyshire

Thank you so much for your kind words. We are so glad Dad's first experience of care is going Well.

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Review from P S (Son of Client) published on 12 September 2023 Submitted via Postal Card•
Overall Experience

The girls are wonderful, always pleasant and really look after Mum. Would certainly be lost without them. Some go above and beyond at times. A big thank you, am sure some particular girls will know who they are. Best wishes.

↩Reply from Rebecca Hale, Registered Manager at Premier Community - North Derbyshire

Thanks for your review and kind words, I'm pleased to hear how we have supported your mum.

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Review from Liz A (Daughter of Client) published on 21 August 2023 Submitted via Website•
Overall Experience
My mum has been a Premier Community service user for the last four years and in this time we have seen the company go from strength to strength.

What has prompted me to write a review after all this time was a recent event that put Mum’s carers to the test and they really did come up trumps! Mum got a serious chest infection and ended up being admitted to hospital. Both before and after her stay in hospital Mum’s carers did an outstanding job going above and beyond expectations. Knowing she was in such capable and trustworthy hands was so reassuring. I would like to take this opportunity to say a big thank you to the team!

↩Reply from Tim Isterling, Communications Manager at Premier Community - North Derbyshire

Thank you so much for your kind words. I know it'll mean so much to our team, we'll be sure to let them know what a brilliant job they do!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from Peter M (Son of Client) published on 18 August 2023 Submitted via Website•
Overall Experience
I have written a review for July, but they have been looking after my dad for much longer.
All of the carers that help him out, as well as all of the staff that work in the office, are absolutely amazing.
I live 300 miles away from my dad, who lives by himself and requires visits three times a day. It gives me so much comfort to know that he is being looked after and looked out for by people who genuinely care about him, they have become like an extended family.
My dad absolutely loves them all and has a really close bond with them.
One example of the extra mile they go is when Dad had to go into hospital recently. It was a rescheduled operation that he had forgotten to tell me the date of. A carer messaged me to tell me when he was going in, the ward he would be on and the contact number, not something she had to do but she did it anyway.

I could not recommend these guys enough, they have been a massive comfort to my dad and myself.

↩Reply from Tim Isterling, Communications Manager at Premier Community - North Derbyshire

Thank you so much for your kind words. We are pleased to look after your loved one! We'll pass on your high praise to the team!

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Treated with Dignity
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No Rating
Review from Paul F (Husband of Client) published on 17 August 2023 Submitted via Website•
Overall Experience

Premier Community has been coming to care for my wife for a few years now and the staff are so thorough when dealing with her requirements. When I want to find out about help in other areas for example getting a plumber or cleaner I was helped in finding what I needed.

↩Reply from Rebecca Hale, Quality Assurance Manager at Premier Community - North Derbyshire

Thank you so much for your kind words. We'll be sure to pass on your thanks to the team!

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 May 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (1)

News

  • 09 Apr 2025

    Throughout February, Premier Community Home Care (www.premiercommunity.co.uk) completed a 24-Hour Memory Walk at YourSpace Gym in Mansfield, raising over £1900 in aid of Dementia UK. Starting at noon on Wednesday...

Awards / Recognitions (4)

Accreditations

There are no accreditations posted yet for Premier Community - North Derbyshire.

Meet the Team (1)

Tracy Marsden
Tracy MarsdenJob Title:Registered ManagerJoined: 2019

Tracy is Premier Community Derbyshire North's, Registered Manager.

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