Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for EveryDay Care & Support

stars
stars 24 February 2022
Mam receives an excellent level of care. She is well known to all the staff here at Crossgates. She is doing well and is enjoying being able to spend time with the other residents in the communal area. Mam enjoys her own company in her own flat. As a family, we feel happy that mam is safe in this
environment. Mam likes to go for a walk inside and outside the flats. We know that the staff look out for her and make sure she is safe. I would just like to say thank you to all the staff at Crossgates. You are all doing a wonderful job.
Review from Donald T (Son of Client/Service User)
stars
stars 28 June 2021
Some carers take the time to greet face to face before tasks and again when leaving. Others just go straight to tasks as quick as possible.
Review from Kevin B (Husband of Client/Service User)