Submit a Review for Brunelcare Somerset Home Care Services
Crypton Technology Park, Crypton House, Bristol Rd, Bridgwater, TA6 4SY
View Full Details of Brunelcare Somerset Home Care ServicesLatest Reviews for Brunelcare Somerset Home Care Services
15 August 2025
Ever since I needed carers and I chose Brunelcare and they are the best and nothings too much trouble.
12 August 2025
Very good caring & helpful
12 August 2025
We are please with the help we recieve for my partner
11 August 2025
Brunel service is excellent - they turn up when they say they will and carry out tasks as requested
08 August 2025
I am very happy with the care I am receiving from Brunelcare. I would like to keep the bed I have been given to support my health. I was told to replace 2x beds that I bought myself to help with the assisted bed from Brunelcare. At present I do not use the bed as I am just getting over a hip replacement.
16 July 2025
We have found the carers to be friendly caring and willing to do any task. They are all pleasant and usually on time. We couldn't manage without them they help us so much.
11 July 2025
The girls that come are good, always willing to help with things, some more than others.
11 July 2025
They are a lovely group of carer's and are very kind and treat me with kindness and respect
10 July 2025
Dads review of care was carried out in a very thorough, kind and professional manner. We were given every opportunity to describe the care required in different situations.
08 July 2025
Lovely friendly staff. All regulars so my daughter knows them. A problem with water on the floor being trod over bedroom but not the caers fault. I will try to see if I could get a bigger shower trap. I bought plastic over shoes to help (which they did) until I was old they weren't allowed. Very dissapointing & I don't know why not!
03 April 2025
The carer staff are excellent & are very supportive to both of us as my husband's health & mobility deteriorate. We couldn't do without their care & support. They deserve a medal!!
26 February 2025
I would like to express my heartfelt gratitude for the exceptional care provided to my dad by your team of carers. following his discharge, all 8 carers have been nothing short of fantastic - we truly could not have asked for more. they immediately adapted to the home routine and made Dad feel at ease during a difficult transition. once an active, independent 90-year-old (1 month ago!) he now requires support for every aspect of life. Despite this, the carers have approached their role with cheerfulness, respect and unwavering kindness. Also, they've connected on a personal level, taking time to engage about family photos, hobbies etc. Their professionalism and compassion have made an immeasurable difference, and we are so grateful for the dignity and warmth they bring to Dad's care.
25 July 2024
From the moment the carers started looking after my mum, I felt that I had made the right choice. They treated her with respect and dignity. Listened to her wishes and also showed great kindness towards her. Everyone that I have dealt with has been approachable and accommodating. I couldn't have asked for a more professional service to care for my mum.
18 July 2024
Brunelcare Somerset Home Care Services staff are very kind, thoughtful and helpful. I couldn't live in my home without them coming. Nothing is ever too much and will always help with whatever. Amend my calls around all my doctor and hospital appointments (two to three a week, sometimes more at the moment). Best care company around, so glad I have them and better than the previous company I had. Thank you.
13 June 2024
My mum became ill at the beginning of the year and very quickly lost the capacity to look after herself. Prior to this, she had been extremely independent. I initially attempted to sort a care package with the hospital, who recommended several local care providers, none of which seemed suitable. I found information about Brunelcare Somerset Home Care Services through an internet search and sent a rather desperate message to them at 11 pm one evening. Their response was received by 8 am the next morning, they could not have been more understanding, caring, efficient and informative. They recommended a half-hour welfare daily package for Mum and met me at her property. They made Mum feel so comfortable and me so reassured that they were the correct choice for us. They are, without exception, kind, considerate and friendly. I cannot thank them enough. Not only do they check on her well-being but they all actively encourage her to take on her daily routine, get out into the garden and now even take short walks.
22 May 2024
I have been a client with Brunelcare since 2015 the carers I have had are great. In my opinion the problem is the office it changed when some of the office staff changed a few years ago. I am surprised that nobody has wondered why so many staff leave.
10 January 2024
I found the carers to be supportive and encouraging to do as much as possible for yourself. The contract seems complicated and now well explained using too many technical works and abbreviations. Leaving the client and the home carer feeling isolated making a stressful situation worse.
09 January 2024
Excellent care from all helpers. Very kind and helpful.
07 December 2023
I enjoy the time I have with my carers, especially the regular carers that look after me each week. They are very kind and considerate and take the time to ensure my needs are well looked after. Their care is to a very high standard and I enjoy their company. They also always try to accommodate my requirements with timings and will go out of their way to ensure these are met, so thank you for looking after me so well.
16 November 2023
I have not had any bad experiences. All the staff are very helpful and kind.
Latest Reviews for Brunelcare Somerset Home Care Services
15 August 2025
Ever since I needed carers and I chose Brunelcare and they are the best and nothings too much trouble.
12 August 2025
Very good caring & helpful
12 August 2025
We are please with the help we recieve for my partner
11 August 2025
Brunel service is excellent - they turn up when they say they will and carry out tasks as requested
08 August 2025
I am very happy with the care I am receiving from Brunelcare. I would like to keep the bed I have been given to support my health. I was told to replace 2x beds that I bought myself to help with the assisted bed from Brunelcare. At present I do not use the bed as I am just getting over a hip replacement.
16 July 2025
We have found the carers to be friendly caring and willing to do any task. They are all pleasant and usually on time. We couldn't manage without them they help us so much.
11 July 2025
The girls that come are good, always willing to help with things, some more than others.
11 July 2025
They are a lovely group of carer's and are very kind and treat me with kindness and respect
10 July 2025
Dads review of care was carried out in a very thorough, kind and professional manner. We were given every opportunity to describe the care required in different situations.
08 July 2025
Lovely friendly staff. All regulars so my daughter knows them. A problem with water on the floor being trod over bedroom but not the caers fault. I will try to see if I could get a bigger shower trap. I bought plastic over shoes to help (which they did) until I was old they weren't allowed. Very dissapointing & I don't know why not!
03 April 2025
The carer staff are excellent & are very supportive to both of us as my husband's health & mobility deteriorate. We couldn't do without their care & support. They deserve a medal!!
26 February 2025
I would like to express my heartfelt gratitude for the exceptional care provided to my dad by your team of carers. following his discharge, all 8 carers have been nothing short of fantastic - we truly could not have asked for more. they immediately adapted to the home routine and made Dad feel at ease during a difficult transition. once an active, independent 90-year-old (1 month ago!) he now requires support for every aspect of life. Despite this, the carers have approached their role with cheerfulness, respect and unwavering kindness. Also, they've connected on a personal level, taking time to engage about family photos, hobbies etc. Their professionalism and compassion have made an immeasurable difference, and we are so grateful for the dignity and warmth they bring to Dad's care.
25 July 2024
From the moment the carers started looking after my mum, I felt that I had made the right choice. They treated her with respect and dignity. Listened to her wishes and also showed great kindness towards her. Everyone that I have dealt with has been approachable and accommodating. I couldn't have asked for a more professional service to care for my mum.
18 July 2024
Brunelcare Somerset Home Care Services staff are very kind, thoughtful and helpful. I couldn't live in my home without them coming. Nothing is ever too much and will always help with whatever. Amend my calls around all my doctor and hospital appointments (two to three a week, sometimes more at the moment). Best care company around, so glad I have them and better than the previous company I had. Thank you.
13 June 2024
My mum became ill at the beginning of the year and very quickly lost the capacity to look after herself. Prior to this, she had been extremely independent. I initially attempted to sort a care package with the hospital, who recommended several local care providers, none of which seemed suitable. I found information about Brunelcare Somerset Home Care Services through an internet search and sent a rather desperate message to them at 11 pm one evening. Their response was received by 8 am the next morning, they could not have been more understanding, caring, efficient and informative. They recommended a half-hour welfare daily package for Mum and met me at her property. They made Mum feel so comfortable and me so reassured that they were the correct choice for us. They are, without exception, kind, considerate and friendly. I cannot thank them enough. Not only do they check on her well-being but they all actively encourage her to take on her daily routine, get out into the garden and now even take short walks.
22 May 2024
I have been a client with Brunelcare since 2015 the carers I have had are great. In my opinion the problem is the office it changed when some of the office staff changed a few years ago. I am surprised that nobody has wondered why so many staff leave.
10 January 2024
I found the carers to be supportive and encouraging to do as much as possible for yourself. The contract seems complicated and now well explained using too many technical works and abbreviations. Leaving the client and the home carer feeling isolated making a stressful situation worse.
09 January 2024
Excellent care from all helpers. Very kind and helpful.
07 December 2023
I enjoy the time I have with my carers, especially the regular carers that look after me each week. They are very kind and considerate and take the time to ensure my needs are well looked after. Their care is to a very high standard and I enjoy their company. They also always try to accommodate my requirements with timings and will go out of their way to ensure these are met, so thank you for looking after me so well.
16 November 2023
I have not had any bad experiences. All the staff are very helpful and kind.