Submit a Review for Candlelight Care
Candlelight House, King Street, Glastonbury, BA6 9JY
View Full Details of Candlelight CareLatest Reviews for Candlelight Care
25 September 2025
I found all staff who visited me to be most respectful.
28 August 2025
The attitude and quality of the service continues to be of a good standard in the large majority of cases. The carers are well dressed and generally have a cheerful manner. They seem patient with my wife's difficulties and limitations, tackling new problems in their stride. The care plan is generally adhered to, any issues arising are discussed during the six monthly review, the plan being adjusted where necessary.
20 August 2025
Staff always polite and cheerful. They come when they told me they would. They fed my husband, meals I prepared, again cheerfully & encouraging him to eat. They always treated him with respect, encouraged him to try to help himself - turn over - stand up using the Mackworth - attempting to climb.
08 August 2025
All caregivers that my mother met were wonderful, she had nothing but good things to say. The caregivers I met were kind and helpful and helped us through the tricky first week or two after my mother was discharged from hospital.
18 July 2025
I have found all the carers to be cheerful, helpful and courteous. Some go above and beyond what is required, and some carers see what is needed without being told. Many of the carers are very encouraging and let you know if you have made good progress. They try to get you to think positively. I am most impressed with the general standard of care.
06 June 2025
The carers arrive on time and carry out the work satisfactory.
07 May 2025
Experience is very good - staff very understanding - kind, discreet and not lacking in sense of humour which is important.
30 April 2025
Candlelight are fantastic. Mum suffers with depression, anxiety and dementia. Under previous carers she was struggling massively and suicidal. Candlelight taken her on and the difference in mum has been amazing. They really care, mum is treated with respect, dignity and compassion and is absolutely thriving under them. She now smiles, talks and even laughs! We simply cannot thank them enough for all their support with mum. They are truly wonderful.
26 February 2025
The carers were very helpful and I appreciate the help given. Many thanks.
06 February 2025
Without exception the Candlelight Care carers who have looked after my husband on two occassions have been wonderful: advising on equipment and organising its provision, going above and beyond their remit to obtain suitable medications and always being positive, encouraging and above all good humoured. Well done Candlelight!
23 October 2024
My wife is now a resident at a local care home, she has dementia. Candlelight provide a carer at the home twice a week for 2 hours each visit. This allows me to carry out urgent tasks and medical appointments on those 2 days, whilst providing support and companionship to my wife. The carer is wonderful and my wife considers her a friend, allowing even the most intimate support. I am not sure that I would be able to cope without this marvellous support.
02 October 2024
We enjoy great service from Candlelight Care. My 94 year old mum has a morning visit which gets her up, showered and ready for the day. Every carer has been kind, considerate and professional. We have one regular carer, who is wonderful. She chats to mum and makes her feel special. We are delighted with her service and support.
02 October 2024
Please to have the help I needed. I am enjoying the help to stir me to try and keep order. I now can invite people in to see me. It is just enough help to keep me doing more myself so my life has improved. I would definitely go downhill without this encouragement.
22 April 2024
I received kind and considerate care from a range of carers. They were always helpful and did whatever they could do to help me regain as much independence as possible. I would like to express my gratitude to all members of the team.
22 April 2024
It was very reassuring to have Candlelight come in to assist me twice a day when my husband came home from the hospital. Your carers were all lovely and often arrived exactly when needed!
22 April 2024
I have nothing but praise for the team of Candlelight Care. They never missed a morning or evening and were always cheerful. The care and attention I received was wonderful.
26 March 2024
I have nothing but praise for this service and all the people involved in it. The carers who visited me were kind and thoughtful. I made amazing progress over a two-week period after I left hospital and enjoyed their company. When I left hospital I could hardly get up from a sitting position. By the end, I could get up, safely walk and stand without aid and felt much more confident in looking after myself. Thank all of you for your support and help.
25 March 2024
Reliable, helpful and friendly staff.
18 March 2024
The carers who visit my mother are excellent in every way, from giving her support to walk on, making her laugh and feel at ease. The office staff are very helpful and efficient in responding to questions on the carers visit times. I would definitely recommend this company as they are efficient and friendly.
13 February 2024
My grandfather recently came home from hospital and the Candlelight D2A team promptly provided incredible support for him and our family. Their kindness, professionalism, and thoughtfulness ensured that his final days were comfortable and dignified. Each member of the team is truly a superhero and I want to express my gratitude for the profound impact they had on all of us. Thank you so much.
Latest Reviews for Candlelight Care
25 September 2025
I found all staff who visited me to be most respectful.
28 August 2025
The attitude and quality of the service continues to be of a good standard in the large majority of cases. The carers are well dressed and generally have a cheerful manner. They seem patient with my wife's difficulties and limitations, tackling new problems in their stride. The care plan is generally adhered to, any issues arising are discussed during the six monthly review, the plan being adjusted where necessary.
20 August 2025
Staff always polite and cheerful. They come when they told me they would. They fed my husband, meals I prepared, again cheerfully & encouraging him to eat. They always treated him with respect, encouraged him to try to help himself - turn over - stand up using the Mackworth - attempting to climb.
08 August 2025
All caregivers that my mother met were wonderful, she had nothing but good things to say. The caregivers I met were kind and helpful and helped us through the tricky first week or two after my mother was discharged from hospital.
18 July 2025
I have found all the carers to be cheerful, helpful and courteous. Some go above and beyond what is required, and some carers see what is needed without being told. Many of the carers are very encouraging and let you know if you have made good progress. They try to get you to think positively. I am most impressed with the general standard of care.
06 June 2025
The carers arrive on time and carry out the work satisfactory.
07 May 2025
Experience is very good - staff very understanding - kind, discreet and not lacking in sense of humour which is important.
30 April 2025
Candlelight are fantastic. Mum suffers with depression, anxiety and dementia. Under previous carers she was struggling massively and suicidal. Candlelight taken her on and the difference in mum has been amazing. They really care, mum is treated with respect, dignity and compassion and is absolutely thriving under them. She now smiles, talks and even laughs! We simply cannot thank them enough for all their support with mum. They are truly wonderful.
26 February 2025
The carers were very helpful and I appreciate the help given. Many thanks.
06 February 2025
Without exception the Candlelight Care carers who have looked after my husband on two occassions have been wonderful: advising on equipment and organising its provision, going above and beyond their remit to obtain suitable medications and always being positive, encouraging and above all good humoured. Well done Candlelight!
23 October 2024
My wife is now a resident at a local care home, she has dementia. Candlelight provide a carer at the home twice a week for 2 hours each visit. This allows me to carry out urgent tasks and medical appointments on those 2 days, whilst providing support and companionship to my wife. The carer is wonderful and my wife considers her a friend, allowing even the most intimate support. I am not sure that I would be able to cope without this marvellous support.
02 October 2024
We enjoy great service from Candlelight Care. My 94 year old mum has a morning visit which gets her up, showered and ready for the day. Every carer has been kind, considerate and professional. We have one regular carer, who is wonderful. She chats to mum and makes her feel special. We are delighted with her service and support.
02 October 2024
Please to have the help I needed. I am enjoying the help to stir me to try and keep order. I now can invite people in to see me. It is just enough help to keep me doing more myself so my life has improved. I would definitely go downhill without this encouragement.
22 April 2024
I received kind and considerate care from a range of carers. They were always helpful and did whatever they could do to help me regain as much independence as possible. I would like to express my gratitude to all members of the team.
22 April 2024
It was very reassuring to have Candlelight come in to assist me twice a day when my husband came home from the hospital. Your carers were all lovely and often arrived exactly when needed!
22 April 2024
I have nothing but praise for the team of Candlelight Care. They never missed a morning or evening and were always cheerful. The care and attention I received was wonderful.
26 March 2024
I have nothing but praise for this service and all the people involved in it. The carers who visited me were kind and thoughtful. I made amazing progress over a two-week period after I left hospital and enjoyed their company. When I left hospital I could hardly get up from a sitting position. By the end, I could get up, safely walk and stand without aid and felt much more confident in looking after myself. Thank all of you for your support and help.
25 March 2024
Reliable, helpful and friendly staff.
18 March 2024
The carers who visit my mother are excellent in every way, from giving her support to walk on, making her laugh and feel at ease. The office staff are very helpful and efficient in responding to questions on the carers visit times. I would definitely recommend this company as they are efficient and friendly.
13 February 2024
My grandfather recently came home from hospital and the Candlelight D2A team promptly provided incredible support for him and our family. Their kindness, professionalism, and thoughtfulness ensured that his final days were comfortable and dignified. Each member of the team is truly a superhero and I want to express my gratitude for the profound impact they had on all of us. Thank you so much.