Drewitt House, 865 Ringwood Road, Wallisdown, Bournemouth, BH11 8LL
View Full Details of Caremark PooleCaremark have allowed my mother to remain in her own home.This is mums desired wishes, as was my father's until his passing. Caremark carers are very patient, professional and have taken time with mum. The transition from independent living to supportive care can be difficult for the older person. Caremarks holistic approach has promoted a seamless transition. They provide a timely rota to ensure family are aware of carers times visiting, whilst also naming each carer. As mums aging needs are changing, Caremark have been with us on mums journey and are adapting as needs require. We appreciate the efficient and open communication which is essential for both carers and mum. The carers have become part of the fabric of everyday life for mum and us. We thank them and Social care staff who have made all the aforementioned possible for our dear mum. Regards
Overall, we have been satisfied with Caremark. We recently had a customer review with one of the local managers. We have been clients for over a year, and we gave positive feedback. One issue has been few carers volunteer to help in the home, whilst their patients uses the toilet, they stand/sit using their mobile. One carer was exceptional in voluntarily emptying bins, washing breakfast dishes, or sweeping the kitchen. Most disappointing was one carer refused to operate a wheelchair.
Great service, friendly, keeps you to date and definitely goes the extra mile to help. Will always telephone if there's a problem which is great. The two carers are really helpful and will always make sure my dad is kept safe and well.
Caremark have been assisting my grandmother for about a year and they have been brilliant. The carers are always friendly towards my grandmother, and she really enjoys the companionship Caremark provides. The office have also been accommodating if we ever need to put in extra visits or cancel visits, and have always been friendly if we have any questions and queries. My grandmother enjoys the company and feels comfortable with her carers. Would definitely recommend Caremark Poole
Caremark have allowed my mother to remain in her own home.This is mums desired wishes, as was my father's until his passing. Caremark carers are very patient, professional and have taken time with mum. The transition from independent living to supportive care can be difficult for the older person. Caremarks holistic approach has promoted a seamless transition. They provide a timely rota to ensure family are aware of carers times visiting, whilst also naming each carer. As mums aging needs are changing, Caremark have been with us on mums journey and are adapting as needs require. We appreciate the efficient and open communication which is essential for both carers and mum. The carers have become part of the fabric of everyday life for mum and us. We thank them and Social care staff who have made all the aforementioned possible for our dear mum. Regards
Overall, we have been satisfied with Caremark. We recently had a customer review with one of the local managers. We have been clients for over a year, and we gave positive feedback. One issue has been few carers volunteer to help in the home, whilst their patients uses the toilet, they stand/sit using their mobile. One carer was exceptional in voluntarily emptying bins, washing breakfast dishes, or sweeping the kitchen. Most disappointing was one carer refused to operate a wheelchair.
Great service, friendly, keeps you to date and definitely goes the extra mile to help. Will always telephone if there's a problem which is great. The two carers are really helpful and will always make sure my dad is kept safe and well.
Caremark have been assisting my grandmother for about a year and they have been brilliant. The carers are always friendly towards my grandmother, and she really enjoys the companionship Caremark provides. The office have also been accommodating if we ever need to put in extra visits or cancel visits, and have always been friendly if we have any questions and queries. My grandmother enjoys the company and feels comfortable with her carers. Would definitely recommend Caremark Poole