Caremark Poole, Drewitt House, 865 Ringwood Road, Wallisdown, Bournemouth, Dorset BH11 8LL

Care Provided by Caremark Poole

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

15 minutes

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands

Other Care Provided

Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of care	Permanent
Hourly Visiting Care	£30 - £45.47

Fee increases on weekends and bank holidays

The price(s) shown are provided by the agency. Contact Caremark Poole for full pricing details and T&Cs.

Contact Caremark Poole to get a personalised quote:

Funding Types Accepted

Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)

Good to Know

Group / Owner

Caremark
Private Owned

Person in charge

Charlotte Benham (Manager)

Caremark Poole Reviews (6)

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9.1

Caremark Poole has a Review Score of 9.1 (9.133) out of 10, based on 6 reviews in the last 2 years.
Over all time Caremark Poole has 6 reviews.

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Review from T P (Daughter of Client) published on 24 April 2026 Submitted via Website•

Overall Experience

The Caremark carers provide excellent quality of care to my mother always friendly and patient

Any concerns they may have are brought to my attention straight away.

I receive a rota every week, by email, which is very useful so appointments can be arranged without calling the office etc

All in all this is a far better company than we were using before and would recommend them

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↩Reply from Lewis Hall, Director at Caremark Poole

Thank you so much for your lovely review. We're really pleased to hear you had an excellent experience with our care team. Your kind words mean a great deal to us and will be shared with the staff. We truly appreciate your support.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Audrey A (Client / Service User) published on 11 December 2025 Submitted via Website•

Overall Experience

Essentially, the care provided to me is very good. I have problems with my back and balance issues as well as depression. I can only comfortably do things sitting down if I can be bothered to do things at all. The Carerers help me with practical help and emotional problems. Their input will allows me to complete small tasks while they are with me.

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↩Reply from Lewis Hall, Franchise Owner at Caremark Poole

Thank you so much for leaving the time to give us a review, I know the whole team will really appreciate it.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from S G (Daughter of Client) published on 6 October 2025 Submitted via Website•

Overall Experience

Caremark have allowed my mother to remain in her own home.This is mums desired wishes, as was my father's until his passing.
Caremark carers are very patient, professional and have taken time with mum. The transition from independent living to supportive care can be difficult for the older person. Caremarks holistic approach has promoted a seamless transition.
They provide a timely rota to ensure family are aware of carers times visiting, whilst also naming each carer.
As mums aging needs are changing, Caremark have been with us on mums journey and are adapting as needs require.
We appreciate the efficient and open communication which is essential for both carers and mum.
The carers have become part of the fabric of everyday life for mum and us.
We thank them and Social care staff who have made all the aforementioned possible for our dear mum.

Regards

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↩Reply from Lewis Hall, Owner at Caremark Poole

Thank you so much for such a thoughtful and kind review, our staff really appreciate it.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from V W (Client / Service User) published on 23 June 2025 Submitted via Postal Card•

Overall Experience

Overall, we have been satisfied with Caremark. We recently had a customer review with one of the local managers. We have been clients for over a year, and we gave positive feedback.

One issue has been few carers volunteer to help in the home, whilst their patients uses the toilet, they stand/sit using their mobile. One carer was exceptional in voluntarily emptying bins, washing breakfast dishes, or sweeping the kitchen. Most disappointing was one carer refused to operate a wheelchair.

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↩Reply from Lewis Hall, Franchisee Owner at Caremark Poole

Thank you for taking the time to leave a review, your thoughts will help us improve our service.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from R B (Son of Client) published on 9 April 2025 Submitted via Website•

Overall Experience

Great service, friendly, keeps you to date and definitely goes the extra mile to help. Will always telephone if there's a problem which is great. The two carers are really helpful and will always make sure my dad is kept safe and well.

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↩Reply from Lewis Hall, Franchisee Owner at Caremark Poole

Thank you so much for making the time to leave a review.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from C I (Granddaughter of Client) published on 9 April 2025 Submitted via Website•

Overall Experience

Caremark have been assisting my grandmother for about a year and they have been brilliant.
The carers are always friendly towards my grandmother, and she really enjoys the companionship Caremark provides.
The office have also been accommodating if we ever need to put in extra visits or cancel visits, and have always been friendly if we have any questions and queries.
My grandmother enjoys the company and feels comfortable with her carers.

Would definitely recommend Caremark Poole

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↩Reply from Lewis Hall, Franchisee Owner at Caremark Poole

Thank you for taking the time to leave a review, it is very much appreciated.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 January 2025

Overall
Good

CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Accreditations

There are no accreditations posted yet for Caremark Poole.

Meet the Team (3)

Charlotte BenhamJob Title Registered ManagerJoined 2017

Charlotte has 18 years of experience in the health and social care sector, working her way up from care assistant to deputy manager to registered manager.

Jennifer KewJob Title Care CoordinatorJoined 2018

Jennifer has worked in health and social care for 22 years. Working her way up from carer to supervisor and joining Caremark as a care coordinator.

Natasha WilsonJob Title Field Care SupervisorJoined 2021

Natasha joined Caremark in May 2021 as a care and support worker and then joined the management team as a Field care supervisor in October 2023.

Frequently Asked Questions about Caremark Poole

How many Carers does Caremark Poole employ?

Caremark Poole employs 28 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Poole to verify any information. View our terms and conditions. Caremark Poole has an Enhanced Service -what an Enhanced Service includes.

Caremark Poole

Care Provided by Caremark Poole

Types of Home Care

Minimum Visit Duration (Visiting Care)

Contract Durations

Age Ranges

Personal Care Services

Household Services

Other Care Provided

Funding & Fees

Daily Charges per Person

Funding Types Accepted

Good to Know

Group / Owner

Person in charge

Caremark Poole Reviews (6)

Regulatory Rating

Care Quality Commission (CQC) Rating

Inspection ratings

News (0)

Awards / Recognitions (2)

Accreditations

Meet the Team (3)

Frequently Asked Questions about Caremark Poole

How many Carers does Caremark Poole employ?