Submit a Review for Caremark Redditch & Bromsgrove
5 The Oaks, Clews Road, Redditch, B98 7ST
View Full Details of Caremark Redditch & BromsgroveLatest Reviews for Caremark Redditch & Bromsgrove
27 October 2025
We started with Caremark after mum had been in hospital for a while and needed more care as she is disabled and lives alone. During our initial contact meeting I found the company very professional with their approach asking all the right questions to learn about mums medical, emotional and mental condition and concerns. A care plan was then put together to fulfil mums personal needs. The carers themselves are again very professional, extremely caring and within a week had become part of the family. We have had previous carers for mum and to be honest as her daughter, I was a bit concerned, but I didn't need to worry. Using Caremark has made a difference in my mental health as I know mum is being cared for and safe.
08 October 2025
The care team who visit my dad are excellent, their constant attention to detail, physical and mental care of my dad is outstanding, they really do put every effort into ensuring he is looked after to the highest standard. They listen to him and engage each and every time, he looks forward to the verbal interaction they have, Thank you to all your team!
19 September 2025
Have had your service for 8 months and am very satisfied with the care I have received. The only suggestion I would make is that all operatives could wear a name badge to help each meeting.
17 September 2025
The help has been great. My wife is well satisfied. The staff are here to help, always.
12 September 2025
We are very satisfied with Caremark. The carers are very well trained, pleasant and we get to know them. They are punctual and will aways do extras if needed.
12 September 2025
I cannot praise the carers highly enough. They are always kind & professional and tender to my every need.
03 September 2025
Overall the care that mum has been given has been very good.
20 August 2025
Mum has the carer come in to wash & dress her on a morning, I can't thank her enough for all of her hard work she does. Always patient with mum, happy, always smiling, always tidy with her appearance, I don't know what we would do without her. When she is off another carer comes in & also gives good service. Very pleased with Caremark as a company.
06 March 2025
On behalf of my dad and me, I want to express our deepest gratitude to two members of staff for the incredible care and kindness they have shown to my mum. Their patience, compassion, and dedication have been a source of comfort during the most difficult time in our lives. From the very beginning, they have gone above and beyond-not just as carers, but as part of our family. Their warmth and genuine care mean the world to us, and knowing Mum is in such loving hands gives us immense peace of mind. Their support has been invaluable, not only for Mum but for both of us as well. We couldn't have asked for better carers, and we will always be thankful for the difference they have made. You are truly special, and we appreciate you more than words can say.
12 February 2025
Absolutely shocking care provider. Numerous complaints regarding keeping to agreed visit times but problem continues. No consistency in carers, four different ones in a day, most not qualified to do the task required, i.e. asking what medication was required. Not fit for purpose. Avoid if you care for your family members.
17 July 2024
My main carer was excellent and bent over backward to be helpful. This review relates only to my main carer.
19 June 2024
The carers who have attended to my wife have been absolutely brilliant, they have taken great care. Been very polite, always on time, and fully focused on the person they are caring for. You couldn't ask for better.
22 May 2024
We have been very happy with the care Mum has been given during the past two weeks after a four-week stay in hospital. The carers have been cheerful and made Mum's life more bearable at a very challenging time even singing her songs which she looked forward to.
27 April 2024
All the carers who come to help my wife are fantastic. They treat her with compassion and are so gentle and caring. They talk to her and are never in a rush to see to her needs. Caremark employees are, in my opinion, the best around.
27 April 2024
Carers are all very friendly, well trained and punctual. The only negative comment would be that initially, the carers were a small group so the staff were consistent. However, lately, we are seeing many different people, all of whom are good but as my mother's eyesight is very poor this can sometimes be confusing.
22 June 2022
Hi to everyone at Caremark, I would just like to say a very big thank for taking care of my Mom who I have just lost. You have a very caring team who showed not just care but a lot of love to our Mom and often made her laugh so many thanks to you all.
07 July 2021
My late 86-year-old dad was a client of Caremark's for two-and-a-half years. During that time he was on two half visits twice a day but for the last three months received four visits per day with two carers each time. My dad received the utmost professional personal care from Caremark's carers during this two-and-a-half-year period. He was always treated with dignity and respect by his carers, who over the course of time in their care, came to know and love him. Caremark made a huge difference to the last two-and-a-half years of his life and had it not been for the loyalty and dedication he received from the team that he wouldn't have been able to remain at home. At times they were willing to go above and beyond to assist him. A huge thank you from me, I will never forget what you did for my dad and I know I can speak for my mom when I say that she will miss your visits and is truly grateful for how you cared for her husband in his final days of need. Big thanks to you.
07 April 2021
Just wanted to write a review to give reassurance for anyone having to select carers for their loved ones. Caremark (Redditch & Bromsgrove) have been really great looking after my Mum. They are always friendly, supportive and take a real interest in her and how she is feeling. Quite often I have opened the door and they are singing away together. Nothing was too much trouble and they are very flexible around your needs. Every carer was great, one in particular looked after Mum so well. Thank you to the whole team, you made a traumatic time that bit easier to deal with.
29 March 2021
Mum built a special bond with her carers from Caremark (Redditch & Bromsgrove), she would listen to their advice and was cared for as if she were a member of their own family. The carers actually gave the family confidence too as we had never dealt with carers before in this situation, we were very naive about carers coming into the family home so we can’t thank them enough for the fourteen months since the Caremark (Redditch & Bromsgrove) team came into our lives and took over caring for both parents. We have received the best possible care and kindness from the whole team, always treating them with respect and dignity, for making them laugh and giving them the lift they need to get through each day. I also liked that they would take five or ten minutes out of their busy schedule to sit down and have a chat or allow time to look at photos with them both.
12 January 2021
Care staff excellent.
Latest Reviews for Caremark Redditch & Bromsgrove
27 October 2025
We started with Caremark after mum had been in hospital for a while and needed more care as she is disabled and lives alone. During our initial contact meeting I found the company very professional with their approach asking all the right questions to learn about mums medical, emotional and mental condition and concerns. A care plan was then put together to fulfil mums personal needs. The carers themselves are again very professional, extremely caring and within a week had become part of the family. We have had previous carers for mum and to be honest as her daughter, I was a bit concerned, but I didn't need to worry. Using Caremark has made a difference in my mental health as I know mum is being cared for and safe.
08 October 2025
The care team who visit my dad are excellent, their constant attention to detail, physical and mental care of my dad is outstanding, they really do put every effort into ensuring he is looked after to the highest standard. They listen to him and engage each and every time, he looks forward to the verbal interaction they have, Thank you to all your team!
19 September 2025
Have had your service for 8 months and am very satisfied with the care I have received. The only suggestion I would make is that all operatives could wear a name badge to help each meeting.
17 September 2025
The help has been great. My wife is well satisfied. The staff are here to help, always.
12 September 2025
We are very satisfied with Caremark. The carers are very well trained, pleasant and we get to know them. They are punctual and will aways do extras if needed.
12 September 2025
I cannot praise the carers highly enough. They are always kind & professional and tender to my every need.
03 September 2025
Overall the care that mum has been given has been very good.
20 August 2025
Mum has the carer come in to wash & dress her on a morning, I can't thank her enough for all of her hard work she does. Always patient with mum, happy, always smiling, always tidy with her appearance, I don't know what we would do without her. When she is off another carer comes in & also gives good service. Very pleased with Caremark as a company.
06 March 2025
On behalf of my dad and me, I want to express our deepest gratitude to two members of staff for the incredible care and kindness they have shown to my mum. Their patience, compassion, and dedication have been a source of comfort during the most difficult time in our lives. From the very beginning, they have gone above and beyond-not just as carers, but as part of our family. Their warmth and genuine care mean the world to us, and knowing Mum is in such loving hands gives us immense peace of mind. Their support has been invaluable, not only for Mum but for both of us as well. We couldn't have asked for better carers, and we will always be thankful for the difference they have made. You are truly special, and we appreciate you more than words can say.
12 February 2025
Absolutely shocking care provider. Numerous complaints regarding keeping to agreed visit times but problem continues. No consistency in carers, four different ones in a day, most not qualified to do the task required, i.e. asking what medication was required. Not fit for purpose. Avoid if you care for your family members.
17 July 2024
My main carer was excellent and bent over backward to be helpful. This review relates only to my main carer.
19 June 2024
The carers who have attended to my wife have been absolutely brilliant, they have taken great care. Been very polite, always on time, and fully focused on the person they are caring for. You couldn't ask for better.
22 May 2024
We have been very happy with the care Mum has been given during the past two weeks after a four-week stay in hospital. The carers have been cheerful and made Mum's life more bearable at a very challenging time even singing her songs which she looked forward to.
27 April 2024
All the carers who come to help my wife are fantastic. They treat her with compassion and are so gentle and caring. They talk to her and are never in a rush to see to her needs. Caremark employees are, in my opinion, the best around.
27 April 2024
Carers are all very friendly, well trained and punctual. The only negative comment would be that initially, the carers were a small group so the staff were consistent. However, lately, we are seeing many different people, all of whom are good but as my mother's eyesight is very poor this can sometimes be confusing.
22 June 2022
Hi to everyone at Caremark, I would just like to say a very big thank for taking care of my Mom who I have just lost. You have a very caring team who showed not just care but a lot of love to our Mom and often made her laugh so many thanks to you all.
07 July 2021
My late 86-year-old dad was a client of Caremark's for two-and-a-half years. During that time he was on two half visits twice a day but for the last three months received four visits per day with two carers each time. My dad received the utmost professional personal care from Caremark's carers during this two-and-a-half-year period. He was always treated with dignity and respect by his carers, who over the course of time in their care, came to know and love him. Caremark made a huge difference to the last two-and-a-half years of his life and had it not been for the loyalty and dedication he received from the team that he wouldn't have been able to remain at home. At times they were willing to go above and beyond to assist him. A huge thank you from me, I will never forget what you did for my dad and I know I can speak for my mom when I say that she will miss your visits and is truly grateful for how you cared for her husband in his final days of need. Big thanks to you.
07 April 2021
Just wanted to write a review to give reassurance for anyone having to select carers for their loved ones. Caremark (Redditch & Bromsgrove) have been really great looking after my Mum. They are always friendly, supportive and take a real interest in her and how she is feeling. Quite often I have opened the door and they are singing away together. Nothing was too much trouble and they are very flexible around your needs. Every carer was great, one in particular looked after Mum so well. Thank you to the whole team, you made a traumatic time that bit easier to deal with.
29 March 2021
Mum built a special bond with her carers from Caremark (Redditch & Bromsgrove), she would listen to their advice and was cared for as if she were a member of their own family. The carers actually gave the family confidence too as we had never dealt with carers before in this situation, we were very naive about carers coming into the family home so we can’t thank them enough for the fourteen months since the Caremark (Redditch & Bromsgrove) team came into our lives and took over caring for both parents. We have received the best possible care and kindness from the whole team, always treating them with respect and dignity, for making them laugh and giving them the lift they need to get through each day. I also liked that they would take five or ten minutes out of their busy schedule to sit down and have a chat or allow time to look at photos with them both.
12 January 2021
Care staff excellent.