5 The Oaks, Clews Road, Redditch B98 7HD
Caremark (Redditch & Bromsgrove) offers domiciliary care and support including 24 hour live in care to people in their own homes and in their local communities.
No matter if it is just help with personal day to day activities such as cleaning and shopping or support with personal care, Caremark can help.
Trained, professional, caring support workers are ready to help.
Care and support is offered to adults and young people in transition, children who require support to continue living at home safely and comfortably, older people, those with learning difficulties and/ or mental health problems and physical disabilities.
Group : Caremark
Person in charge: Marie Egginton (Manager)
Type of Service: Home Care Agency (Privately Owned)
Provides Carers directly to the general public: Yes
Number of Carers: 60
Services Offered: 24 Hour Care • Adult Care (18+) • Care for Children • Live in Carer • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home
Care Offered: Alcohol Dependence (Past or present) • Call in Service • Cancer Care • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Drug Dependence (past or present) • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Learning Disability • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service • Transportation Service
Latest Care Quality Commission* Report on Caremark (Redditch & Bromsgrove): click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Caremark (Redditch & Bromsgrove) has a Review Score of 8 (8.000)
The Review Score of 8 (maximum of 10) for Caremark (Redditch & Bromsgrove) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Caremark (Redditch & Bromsgrove) in Google's Search Results - more info
b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Caremark (Redditch & Bromsgrove) is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.
The 3 Points relating to the number of positive Reviews for Caremark (Redditch & Bromsgrove) is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Carolyn F (Wife of Client) on Monday 19 February 2018. Relates to January 2018.
Care with consistency - wonderful carers, kindness and understanding for my husband is immobile with dementia and Parkinsons. Nothing is too much trouble, gives me peace of mind. My husband has a Caremark sitter twice a week so that I can get out and about. Very competent, I have no worries about his care. I can't recommend Caremark highly enough. At this difficult time, they are a godsend.
How likely would you be to recommend Caremark (Redditch & Bromsgrove)? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Value for Money: Excellent
There are no awards/recognitions posted yet for Caremark (Redditch & Bromsgrove)