Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Medacs Healthcare London

stars
stars 27 April 2020
Medacs cared for my grandma for 22 years. The staff who cared for her were kind and caring, I have to thank one carer especially. She attended my Grandmas funeral and spoke so fondly of her. I grew up watching the carers care for my nan who couldn't eat, drink, walk or talk. They inspired me and are
part of the reason I opened my own care company. Thank you for all you did.
Review from Lucy C (Granddaughter of Client/Service User)
stars
stars 30 August 2019
My mother has been having care from Medacs for some time and I can only give praise. Mum has dementia and Alzheimers, she can be very difficult but has been shown kindness and understanding. Medacs have given such good advice when as a family we felt alone, nothing has been too much trouble. I
trust Medacs to help us keep our lovely mum in her own home where she wants to be with her family. Highly recommend Medacs.
Review from Christine (Daughter of Client/Service User)