Submit a Review for Classic Home Care Services Ltd
51 The Broadway, Stoneleigh, Epsom, KT17 2JE
View Full Details of Classic Home Care Services LtdLatest Reviews for Classic Home Care Services Ltd
03 September 2025
We have been using Classic Home Care Services to look after my mother who has Alzheimers for almost 10 years now, first with daily home care visits and for the past 18 months with a live-in carer. The carers are very kind and good, and the company is very reliable, never leaving my mother without care, even if the live-in carer needed to leave for health reasons. The ladies who run the company, are very helpful and let me know if there is a problem, as I live in Germany and it is important to know that my mother is in good hands. They also help with other daily problems that need local support. I can highly recommend them!
27 August 2025
Really good service from Classic. Very reliable on turning up, and great carers. The office is responsive to my occasional need to change times. I've been with them several years now and wouldn't change.
27 August 2025
The service provided to my mum is excellent. They are all very professional and i know that i don't need to worry as she is well looked after and they will call me straight if any concerns regarding her wellbeing.
29 July 2025
On the whole, very good. Some helpers a bit rough and too quick.
16 July 2025
Very good, all carers very helpful. Good to have a number of regular carers but perhaps rather too many stranger carers. Though obviously have to be some new carers.
16 July 2025
A friend had used this company in the past, so I was confident in my choice and I was not disappointed. The staff, from the office to the carers were professional, friendly and helpful and I would not hesitate to recommend them.
12 January 2024
Classic took over caring for my dad at short notice and have provided far superior care than his previous care providers. They have been very reliable and have been willing to go above and beyond to help my dad. Very good communication too, which very much appreciate. Thank you for all your continued care.
28 August 2020
Classic Care has been unfaltering in their complete dedication to my son who lives independently, being totally blind and on the Autistic spectrum. Throughout the covid-19 pandemic lockdown, never did they fail to get to him twice-weekly to assist him in his daily tasks. I can't thank them enough, especially knowing that they were putting their own, and their families lives at risk, being key workers. My son and I owe them a huge debt of gratitude. What a wonderful team!
14 May 2020
My nephew received a very caring, professional and friendly service for 17-years with Classic. Many of the carers have stayed with him throughout his MS progression. He was bedbound for nearly 5-years. All the carers gave him the opportunity to keep up with life around him, and I cannot fault their interaction with him; they really cared. Management was quick to react to my nephew's requirements and visited him regularly to ensure he was happy with the care he was receiving. My grateful thanks to all at Classic.
17 April 2019
We use the agency to take my 83 year old mother to go for food shopping in a supermarket once per week. The agency is very reliable, always turning up on time and delivering good service. Communication with management is excellent. I would prefer more stability with the carer as this changes quite frequently.
03 April 2019
Classic Home Car have been looking after my parents in their own home for the last four months. The carers have been very reliable, caring, friendly and cheerful; nothing is too much trouble and they are good at seeing what needs doing and reporting any concerns. I have also personally appreciated the helpfulness, understanding and approachableness of the management team who have always been there when I've needed to discuss or ask advice about my parent's care. They have also been proactive in raising any concerns with me. I would definitely recommend Classic Home Care.
29 March 2019
Very friendly office and flexible. Care staff very good. Pricing structures could be a bit more flexible. Pricing a little expensive for normal hourly rates.
26 March 2019
I honestly couldn't speak more highly of Classic Home Care. As a care agency, you would always expect to be treated with care and respect but everyone at Classic has really gone the extra mile. Instead of just coming and completing their job they have made the effort to get to know me and care for me as much as you would a loved one. They are so kind, friendly and make you feel safe, comfortable and positive which is just what I need. I have been overwhelmed with Classic and I'm so grateful for everything they do - they are all incredible and you couldn't ask for more.
22 March 2019
Helpful carers, good care.
22 March 2019
Thoughtful, helpful, offering clear advice. Caring, patient with a genuine understanding of the needs and the personality of our mum.
22 March 2019
Very efficient, friendly, on time, helpful, kind, well run. My dad needs to be cared for when my step mum has hospital appointments or goes shopping. The service provided has been excellent. The staff who have cared for my dad have been very attentive making sure my dad's needs are met. This has been invaluable to my stepmother as she was afraid to leave my dad, she can go out with the reassurance he is being monitored, especially when he has had a few falls. Every request has been met and we are very happy with the agency we are using. A very professional company and managed exceptionally well.
21 March 2019
Classic Home Care are reliable, I get them to cook dinner and give medication to my elderly parents who suffer with dementia. It's not an easy job as they never know what they face each day. The staff always do their best and, frankly, I do not know what I would do without them.
21 March 2019
Our care (for my Dad) is currently only cleaning. But the carers have all been punctual, professional and kind. I was keen to try a local service to develop a relationship as there will be future needs and all the staff give me great confidence that my Dad will be able to stay in his own home. Thank you!
18 September 2018
I have to have male only staff and have been blessed with the two men I have been allocated. My Dad is always happy to see them and this shows when they have finished their shift. I have found Classic more professional than others I have contacted. Recommendation will be high.
07 September 2018
My husband and I are extremely pleased with Classic Home Care. All of the staff and carers are very helpful in every way, nothing is ever too much trouble for them. The carers treat my husband with much kindness, dignity and respect and are very kind to myself also. My husband and I would have no problem in highly recommending Classic.
Latest Reviews for Classic Home Care Services Ltd
03 September 2025
We have been using Classic Home Care Services to look after my mother who has Alzheimers for almost 10 years now, first with daily home care visits and for the past 18 months with a live-in carer. The carers are very kind and good, and the company is very reliable, never leaving my mother without care, even if the live-in carer needed to leave for health reasons. The ladies who run the company, are very helpful and let me know if there is a problem, as I live in Germany and it is important to know that my mother is in good hands. They also help with other daily problems that need local support. I can highly recommend them!
27 August 2025
Really good service from Classic. Very reliable on turning up, and great carers. The office is responsive to my occasional need to change times. I've been with them several years now and wouldn't change.
27 August 2025
The service provided to my mum is excellent. They are all very professional and i know that i don't need to worry as she is well looked after and they will call me straight if any concerns regarding her wellbeing.
29 July 2025
On the whole, very good. Some helpers a bit rough and too quick.
16 July 2025
Very good, all carers very helpful. Good to have a number of regular carers but perhaps rather too many stranger carers. Though obviously have to be some new carers.
16 July 2025
A friend had used this company in the past, so I was confident in my choice and I was not disappointed. The staff, from the office to the carers were professional, friendly and helpful and I would not hesitate to recommend them.
12 January 2024
Classic took over caring for my dad at short notice and have provided far superior care than his previous care providers. They have been very reliable and have been willing to go above and beyond to help my dad. Very good communication too, which very much appreciate. Thank you for all your continued care.
28 August 2020
Classic Care has been unfaltering in their complete dedication to my son who lives independently, being totally blind and on the Autistic spectrum. Throughout the covid-19 pandemic lockdown, never did they fail to get to him twice-weekly to assist him in his daily tasks. I can't thank them enough, especially knowing that they were putting their own, and their families lives at risk, being key workers. My son and I owe them a huge debt of gratitude. What a wonderful team!
14 May 2020
My nephew received a very caring, professional and friendly service for 17-years with Classic. Many of the carers have stayed with him throughout his MS progression. He was bedbound for nearly 5-years. All the carers gave him the opportunity to keep up with life around him, and I cannot fault their interaction with him; they really cared. Management was quick to react to my nephew's requirements and visited him regularly to ensure he was happy with the care he was receiving. My grateful thanks to all at Classic.
17 April 2019
We use the agency to take my 83 year old mother to go for food shopping in a supermarket once per week. The agency is very reliable, always turning up on time and delivering good service. Communication with management is excellent. I would prefer more stability with the carer as this changes quite frequently.
03 April 2019
Classic Home Car have been looking after my parents in their own home for the last four months. The carers have been very reliable, caring, friendly and cheerful; nothing is too much trouble and they are good at seeing what needs doing and reporting any concerns. I have also personally appreciated the helpfulness, understanding and approachableness of the management team who have always been there when I've needed to discuss or ask advice about my parent's care. They have also been proactive in raising any concerns with me. I would definitely recommend Classic Home Care.
29 March 2019
Very friendly office and flexible. Care staff very good. Pricing structures could be a bit more flexible. Pricing a little expensive for normal hourly rates.
26 March 2019
I honestly couldn't speak more highly of Classic Home Care. As a care agency, you would always expect to be treated with care and respect but everyone at Classic has really gone the extra mile. Instead of just coming and completing their job they have made the effort to get to know me and care for me as much as you would a loved one. They are so kind, friendly and make you feel safe, comfortable and positive which is just what I need. I have been overwhelmed with Classic and I'm so grateful for everything they do - they are all incredible and you couldn't ask for more.
22 March 2019
Helpful carers, good care.
22 March 2019
Thoughtful, helpful, offering clear advice. Caring, patient with a genuine understanding of the needs and the personality of our mum.
22 March 2019
Very efficient, friendly, on time, helpful, kind, well run. My dad needs to be cared for when my step mum has hospital appointments or goes shopping. The service provided has been excellent. The staff who have cared for my dad have been very attentive making sure my dad's needs are met. This has been invaluable to my stepmother as she was afraid to leave my dad, she can go out with the reassurance he is being monitored, especially when he has had a few falls. Every request has been met and we are very happy with the agency we are using. A very professional company and managed exceptionally well.
21 March 2019
Classic Home Care are reliable, I get them to cook dinner and give medication to my elderly parents who suffer with dementia. It's not an easy job as they never know what they face each day. The staff always do their best and, frankly, I do not know what I would do without them.
21 March 2019
Our care (for my Dad) is currently only cleaning. But the carers have all been punctual, professional and kind. I was keen to try a local service to develop a relationship as there will be future needs and all the staff give me great confidence that my Dad will be able to stay in his own home. Thank you!
18 September 2018
I have to have male only staff and have been blessed with the two men I have been allocated. My Dad is always happy to see them and this shows when they have finished their shift. I have found Classic more professional than others I have contacted. Recommendation will be high.
07 September 2018
My husband and I are extremely pleased with Classic Home Care. All of the staff and carers are very helpful in every way, nothing is ever too much trouble for them. The carers treat my husband with much kindness, dignity and respect and are very kind to myself also. My husband and I would have no problem in highly recommending Classic.