Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Extended Personal Care Ltd

stars
stars 17 December 2025
Extended Personal Care looked after my mum for 9 months until she passed. Their dedication, attention to details and most of all kindness to my mum was exceptional and faultless. Each of the girls treated her like a member of their own family. My mum originally defiantly refused care assistance
but became really fond of and enjoyed the girls coming in. They engaged her and made sure she had what she wanted / needed on each visit. They are a small team and the care user gets to know each member of the team and vice versa. I and my extended family ( and i know my mum) would have no hesitation in recommending this company. I wanted to write this review as it would have been really important to me when i was researching care options originally.
Review from Margaret M (Daughter of Client/Service User)
stars
stars 29 February 2024
I am very happy with the service given to my mother. Each carer that comes is so nice with her. They look after her with care and dignity!
Review from Jacqueline A (Daughter of Client/Service User)