Submit a Review for ND Care & Support Ltd - Bridgend, Vale of Glamorgan & Cardiff
Lambourne House, Lambourne Crescent, Llanishen, Cardiff, CF14 5GL
View full details of ND Care & Support Ltd - Bridgend, Vale of Glamorgan & CardiffLatest Reviews for ND Care & Support Ltd - Bridgend, Vale of Glamorgan & Cardiff
03 February 2026
Nc care have been great catering for my daughters needs and her difficulties...our teo main carers have embraced her almost like family...when there's a need to change the routine for eg staff holiday we are usually notified in a timely manner. Ive found the office staff very helpful with regards
solving difficulties anx answering enquiries
29 January 2026
New Directions lambourne crescent Cardiff are not just carers- they have become family !!
They cannot do enough for my relative.
I often walk in unannounced and hear them speaking with such patience despite difficult circumstances.
The app tell me everything but the girls text me as and when they
need too and without them my relative would be in a nursing home.
They are angels and I am VERY GRATEFUL TOTHEM ALL XXX
23 January 2026
Overall my sister carers are excellent however there is an occasion where I have to check to keep and eye on her mileage allowances which I have highlighted the situation with the Manager. I am also a little concerned with the same carer in particular which I am at present monitoring.
28 March 2025
We are happy with the service my mother is receiving. The carers are professional and a credit to the company. My mother is well looked after and enjoys the company and the chats they have. They behave professionally and seem to enjoy helping others.
17 March 2025
ND Care and Support have been supporting my very elderly grandmother, she is happy with the carers that attend and has built up a good relationship with them, she has found that consistency in have the same carers to be very helpful. They have been very good at communicating any concerns
immediately, so the family can respond quickly if medical concerns arise. On a number of occasions they have gone over and beyond to ensure her safety and comfort. Their care has enabled my grandmother to have her independence and dignity. Her wishes are listen and responded to. My grandmother and family have been happy with the service and already recommended to a family friend.
11 March 2025
My mother is immobile and relys on care givers 4 times a day with 2 carers, she is very happy with all the care she receives she describes them as very friendly, they bend over backwards to make her happy and comfortable, she's kept clean and tidy, she's very confident with them.
07 November 2024
The staff is very friendly and understanding of my mother's needs. As a family, I am not sure how we would cope without the help and support of the team. Thank you all very much.
01 November 2024
My Mum started having carers from ND Care & Support Bridgend in August and all the girls are wonderful. They are so kind and helpful. If I have only concerns, the office deals with these in a timely manner.
Thank you so much to the whole team.
28 March 2024
All the carers have been caring, compassionate and respectful in the care of my father-in-law. They have shown maturity beyond their years and provide an exceptional service. Could not recommend more.
24 November 2023
A new carer started for my hubby in September, so pleased the carer recommended by the care coordinator is a success. It takes hubby a while to get to know a new carer, due to having Alzheimer's.
18 April 2023
Overall Mum is happy with the care provided although we do notice quite a difference with individual carers. Some can do a lot more in an hour than others.
It is good that Mum has continuity of care and is able to mostly have the same carer. Although company and stimulation are important things
that need to be done as well and maybe not all are able to do this.
Overall we have been happy with the care of the carer and mum's relationship with her.
02 February 2023
Definitely not a service to be relied on. They accepted my package and within 2 weeks was told they had difficulty covering my calls. Unfortunately, there is no sense of care from the office staff. I have been told I can have calls for 1 more week then they can't help me. If the support worker can't
find another care agency by the weekend they are leaving me without care. Certainly can't be sure of this agency if they take on cases willy nilly then completely abandon them.
17 November 2022
My son has a very good relationship with his support worker. She knows how to deal with him and is very supportive to him and us as his family. She always listens to him and gets him to participate in tasks and social skills. She helps him to be social and access the community.
21 April 2022
ND Care and Support have been fantastic. All the carers are great, I looking forward to them coming throughout the day. They have all been a fantastic and great support for me to be able to stay at home. Due to me having a lot of falls over a period of time, ND Care and Support have been able to
change my package for me to stay in my home that I have lived in since a little girl. The carers have been so patient with me and understood I can't move very fast. I wouldn't know what to do without.
24 March 2022
My grandfather has had carers calling from this company for the last 2-years.
All throughout the lockdown, they have ensured he has had the best care possible.
We are contacted by the office if there are any concerns or issues.
Highly recommend this company.
14 March 2022
Excellent service and communication carers very good with client who looks forward to every visit and the trips out with the friendly carers who have excellent relationship with client and management have been excellent in their responses
13 March 2022
My carer helps take me out in the community and constantly made me laugh they help me to be able to keep my freedom.
23 February 2022
We received care for my mum up until she passed away at the beginning of the year. I can honestly say the care was a great help. All the staff that called to mum were very friendly, professional and genuinely cared. We can't thank them enough for everything they did for her and help the received to
remain at home with my dad.
23 February 2022
ND Care & Support care for my elderly parents and have done for a while now, they provide excellent care and support so they can keep their independence to stay in the comfort of their own home. I couldn't ask for a better team of carers, they really have my parents' welfare at heart and provide the
best of care. They turn up at the appointed times, are very happy and cheerful and take time to chat and listen to my parents' wishes.
I feel completely at ease chatting to management on the telephone, they are very professional and make time to chat and listen to any changes in care suggested and are more than willing to comply.
I would definitely recommend them if you are interested in finding the very best care for yourself or any family member in the near future.
19 January 2021
I have been happier since having carers attend to my personal needs. Have found them to be proficient, caring, considerate and friendly in a professional way. They are also willing to go the extra mile regarding my needs.
Latest Reviews for ND Care & Support Ltd - Bridgend, Vale of Glamorgan & Cardiff
03 February 2026
Nc care have been great catering for my daughters needs and her difficulties...our teo main carers have embraced her almost like family...when there's a need to change the routine for eg staff holiday we are usually notified in a timely manner. Ive found the office staff very helpful with regards
solving difficulties anx answering enquiries
29 January 2026
New Directions lambourne crescent Cardiff are not just carers- they have become family !!
They cannot do enough for my relative.
I often walk in unannounced and hear them speaking with such patience despite difficult circumstances.
The app tell me everything but the girls text me as and when they
need too and without them my relative would be in a nursing home.
They are angels and I am VERY GRATEFUL TOTHEM ALL XXX
23 January 2026
Overall my sister carers are excellent however there is an occasion where I have to check to keep and eye on her mileage allowances which I have highlighted the situation with the Manager. I am also a little concerned with the same carer in particular which I am at present monitoring.
28 March 2025
We are happy with the service my mother is receiving. The carers are professional and a credit to the company. My mother is well looked after and enjoys the company and the chats they have. They behave professionally and seem to enjoy helping others.
17 March 2025
ND Care and Support have been supporting my very elderly grandmother, she is happy with the carers that attend and has built up a good relationship with them, she has found that consistency in have the same carers to be very helpful. They have been very good at communicating any concerns
immediately, so the family can respond quickly if medical concerns arise. On a number of occasions they have gone over and beyond to ensure her safety and comfort. Their care has enabled my grandmother to have her independence and dignity. Her wishes are listen and responded to. My grandmother and family have been happy with the service and already recommended to a family friend.
11 March 2025
My mother is immobile and relys on care givers 4 times a day with 2 carers, she is very happy with all the care she receives she describes them as very friendly, they bend over backwards to make her happy and comfortable, she's kept clean and tidy, she's very confident with them.
07 November 2024
The staff is very friendly and understanding of my mother's needs. As a family, I am not sure how we would cope without the help and support of the team. Thank you all very much.
01 November 2024
My Mum started having carers from ND Care & Support Bridgend in August and all the girls are wonderful. They are so kind and helpful. If I have only concerns, the office deals with these in a timely manner.
Thank you so much to the whole team.
28 March 2024
All the carers have been caring, compassionate and respectful in the care of my father-in-law. They have shown maturity beyond their years and provide an exceptional service. Could not recommend more.
24 November 2023
A new carer started for my hubby in September, so pleased the carer recommended by the care coordinator is a success. It takes hubby a while to get to know a new carer, due to having Alzheimer's.
18 April 2023
Overall Mum is happy with the care provided although we do notice quite a difference with individual carers. Some can do a lot more in an hour than others.
It is good that Mum has continuity of care and is able to mostly have the same carer. Although company and stimulation are important things
that need to be done as well and maybe not all are able to do this.
Overall we have been happy with the care of the carer and mum's relationship with her.
02 February 2023
Definitely not a service to be relied on. They accepted my package and within 2 weeks was told they had difficulty covering my calls. Unfortunately, there is no sense of care from the office staff. I have been told I can have calls for 1 more week then they can't help me. If the support worker can't
find another care agency by the weekend they are leaving me without care. Certainly can't be sure of this agency if they take on cases willy nilly then completely abandon them.
17 November 2022
My son has a very good relationship with his support worker. She knows how to deal with him and is very supportive to him and us as his family. She always listens to him and gets him to participate in tasks and social skills. She helps him to be social and access the community.
21 April 2022
ND Care and Support have been fantastic. All the carers are great, I looking forward to them coming throughout the day. They have all been a fantastic and great support for me to be able to stay at home. Due to me having a lot of falls over a period of time, ND Care and Support have been able to
change my package for me to stay in my home that I have lived in since a little girl. The carers have been so patient with me and understood I can't move very fast. I wouldn't know what to do without.
24 March 2022
My grandfather has had carers calling from this company for the last 2-years.
All throughout the lockdown, they have ensured he has had the best care possible.
We are contacted by the office if there are any concerns or issues.
Highly recommend this company.
14 March 2022
Excellent service and communication carers very good with client who looks forward to every visit and the trips out with the friendly carers who have excellent relationship with client and management have been excellent in their responses
13 March 2022
My carer helps take me out in the community and constantly made me laugh they help me to be able to keep my freedom.
23 February 2022
We received care for my mum up until she passed away at the beginning of the year. I can honestly say the care was a great help. All the staff that called to mum were very friendly, professional and genuinely cared. We can't thank them enough for everything they did for her and help the received to
remain at home with my dad.
23 February 2022
ND Care & Support care for my elderly parents and have done for a while now, they provide excellent care and support so they can keep their independence to stay in the comfort of their own home. I couldn't ask for a better team of carers, they really have my parents' welfare at heart and provide the
best of care. They turn up at the appointed times, are very happy and cheerful and take time to chat and listen to my parents' wishes.
I feel completely at ease chatting to management on the telephone, they are very professional and make time to chat and listen to any changes in care suggested and are more than willing to comply.
I would definitely recommend them if you are interested in finding the very best care for yourself or any family member in the near future.
19 January 2021
I have been happier since having carers attend to my personal needs. Have found them to be proficient, caring, considerate and friendly in a professional way. They are also willing to go the extra mile regarding my needs.