ND Care & Support Ltd - Bridgend, Vale of Glamorgan & Cardiff

Nc care have been great catering for my daughters needs and her difficulties...our teo main carers have embraced her almost like family...when there's a need to change the routine for eg staff holiday we are usually notified in a timely manner. Ive found the office staff very helpful with regards solving difficulties anx answering enquiries

They are angels and I am VERY GRATEFUL TOTHEM ALL XXX

Overall my sister carers are excellent however there is an occasion where I have to check to keep and eye on her mileage allowances which I have highlighted the situation with the Manager. I am also a little concerned with the same carer in particular which I am at present monitoring.

We are happy with the service my mother is receiving. The carers are professional and a credit to the company. My mother is well looked after and enjoys the company and the chats they have. They behave professionally and seem to enjoy helping others.

ND Care and Support have been supporting my very elderly grandmother, she is happy with the carers that attend and has built up a good relationship with them, she has found that consistency in have the same carers to be very helpful. They have been very good at communicating any concerns immediately, so the family can respond quickly if medical concerns arise. On a number of occasions they have gone over and beyond to ensure her safety and comfort. Their care has enabled my grandmother to have her independence and dignity. Her wishes are listen and responded to. My grandmother and family have been happy with the service and already recommended to a family friend.

My mother is immobile and relys on care givers 4 times a day with 2 carers, she is very happy with all the care she receives she describes them as very friendly, they bend over backwards to make her happy and comfortable, she's kept clean and tidy, she's very confident with them.

The staff is very friendly and understanding of my mother's needs. As a family, I am not sure how we would cope without the help and support of the team. Thank you all very much.

Thank you so much to the whole team.

All the carers have been caring, compassionate and respectful in the care of my father-in-law. They have shown maturity beyond their years and provide an exceptional service. Could not recommend more.

A new carer started for my hubby in September, so pleased the carer recommended by the care coordinator is a success. It takes hubby a while to get to know a new carer, due to having Alzheimer's.

Overall we have been happy with the care of the carer and mum's relationship with her.

Definitely not a service to be relied on. They accepted my package and within 2 weeks was told they had difficulty covering my calls. Unfortunately, there is no sense of care from the office staff. I have been told I can have calls for 1 more week then they can't help me. If the support worker can't find another care agency by the weekend they are leaving me without care. Certainly can't be sure of this agency if they take on cases willy nilly then completely abandon them.

My son has a very good relationship with his support worker. She knows how to deal with him and is very supportive to him and us as his family. She always listens to him and gets him to participate in tasks and social skills. She helps him to be social and access the community.

ND Care and Support have been fantastic. All the carers are great, I looking forward to them coming throughout the day. They have all been a fantastic and great support for me to be able to stay at home. Due to me having a lot of falls over a period of time, ND Care and Support have been able to change my package for me to stay in my home that I have lived in since a little girl. The carers have been so patient with me and understood I can't move very fast. I wouldn't know what to do without.

Highly recommend this company.

Excellent service and communication carers very good with client who looks forward to every visit and the trips out with the friendly carers who have excellent relationship with client and management have been excellent in their responses

My carer helps take me out in the community and constantly made me laugh they help me to be able to keep my freedom.

We received care for my mum up until she passed away at the beginning of the year. I can honestly say the care was a great help. All the staff that called to mum were very friendly, professional and genuinely cared. We can't thank them enough for everything they did for her and help the received to remain at home with my dad.

I feel completely at ease chatting to management on the telephone, they are very professional and make time to chat and listen to any changes in care suggested and are more than willing to comply.

I would definitely recommend them if you are interested in finding the very best care for yourself or any family member in the near future.

I have been happier since having carers attend to my personal needs. Have found them to be proficient, caring, considerate and friendly in a professional way. They are also willing to go the extra mile regarding my needs.