Submit a Review for Nautilus Welfare Fund
Trinity House Hub / Nautilus Care, 21 Webster Avenue, Mariners’ Park, Wallasey, CH44 0HN
View full details of Nautilus Welfare FundLatest Reviews for Nautilus Welfare Fund
07 December 2021
My nan was a resident at Mariners Park for a total of 25 years. She has received nothing but the highest standard of care during her time here. The staff are always friendly and welcoming to both my nan as a resident and to myself whenever we visit. The management take the time to listen to any
concerns and adapt any care needs required to keep my nan safe and well.
I couldn't recommend it more highly as a place to live and I know my nan was very happy here during her time here. She had nothing but the highest quality of care through a well-led service at Mariners Park.
25 March 2019
I have always found the care staff to be pleasant and courteous to my mum and they treat her with the utmost dignity. The admin staff have always been helpful in making arrangements for mum's needs for increased care when necessary and they are very polite towards me. This is very reassuring
particularly as I live 250 miles away from mum. Thank you!
20 November 2018
The whole care team give very good care to mum. Clear communication between the team and myself. The manager is happy to be contacted via phone, email or face to face.
Consistent staff and the rota is shared in advance so mum knows who is coming.
19 November 2018
My mum is very happy at Mariner's Park Hub. She gets looked after exceptionally well. I'm autistic so it takes the pressure off me.
02 November 2018
The carers who come to me are very kind and treat me with respect.
30 October 2018
The help that I am given is excellent. It enables me to feel comfortable in my own home. I have lost my husband and sons live in Australia, hence the support that I am given is very very important to me. I feel safe, secure and cared for.
22 October 2018
Care and support has been excellent. My Uncle appears to be very happy in this environment. - Thank you.
25 September 2018
Living at some distance away, I can honestly say I don't know what we would have done without the support of the service over many years. The whole team always do their absolute best to offer a responsive, supportive, open, approachable and caring service. Changing circumstances are met with
positivity and the will to find a solution.
The care staff of Trinity House are amazing. Their dedication is greatly appreciated. Thank you.
Latest Reviews for Nautilus Welfare Fund
07 December 2021
My nan was a resident at Mariners Park for a total of 25 years. She has received nothing but the highest standard of care during her time here. The staff are always friendly and welcoming to both my nan as a resident and to myself whenever we visit. The management take the time to listen to any
concerns and adapt any care needs required to keep my nan safe and well.
I couldn't recommend it more highly as a place to live and I know my nan was very happy here during her time here. She had nothing but the highest quality of care through a well-led service at Mariners Park.
25 March 2019
I have always found the care staff to be pleasant and courteous to my mum and they treat her with the utmost dignity. The admin staff have always been helpful in making arrangements for mum's needs for increased care when necessary and they are very polite towards me. This is very reassuring
particularly as I live 250 miles away from mum. Thank you!
20 November 2018
The whole care team give very good care to mum. Clear communication between the team and myself. The manager is happy to be contacted via phone, email or face to face.
Consistent staff and the rota is shared in advance so mum knows who is coming.
19 November 2018
My mum is very happy at Mariner's Park Hub. She gets looked after exceptionally well. I'm autistic so it takes the pressure off me.
02 November 2018
The carers who come to me are very kind and treat me with respect.
30 October 2018
The help that I am given is excellent. It enables me to feel comfortable in my own home. I have lost my husband and sons live in Australia, hence the support that I am given is very very important to me. I feel safe, secure and cared for.
22 October 2018
Care and support has been excellent. My Uncle appears to be very happy in this environment. - Thank you.
25 September 2018
Living at some distance away, I can honestly say I don't know what we would have done without the support of the service over many years. The whole team always do their absolute best to offer a responsive, supportive, open, approachable and caring service. Changing circumstances are met with
positivity and the will to find a solution.
The care staff of Trinity House are amazing. Their dedication is greatly appreciated. Thank you.