Nautilus Welfare Fund

Trinity House Hub / Nautilus Care, 21 Webster Avenue, Mariners’ Park, Wallasey CH44 0HN
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8 Reviews
  • Nautilus Welfare Fund, Wallasey
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Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia

Funding & Fees

  • Hourly Visiting Care Fees: from £21.24

At Nautilus Care we have 2 fee rates, one for Domiciliary Care and one for Personal Care

These prices are only a guideline, please contact Nautilus Welfare Fund to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Nautilus Welfare Fund

Person in charge

  • Mike Clarke (Nautilus Care Manager)
Are you the Owner/Manager of Nautilus Welfare Fund? View your Advertising Options

Nautilus Welfare Fund Reviews (8)

Over all time Nautilus Welfare Fund has 8 reviews.

Overall Experience
  • 7
  • 1
  • 0
  • 0
  • 0
Date Published
  • 8
  • 0
  • 0
  • 0
  • 8
Reviewer Connection to Nautilus Welfare Fund
  • 4
  • 2
  • 1
  • 1
Total of 8, showing 1-8
Review from Alan P (Grandson of Client) published on 7 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan was a resident at Mariners Park for a total of 25 years. She has received nothing but the highest standard of care during her time here. The staff are always friendly and welcoming to both my nan as a resident and to myself whenever we visit. The management take the time to listen to any concerns
and adapt any care needs required to keep my nan safe and well.


I couldn't recommend it more highly as a place to live and I know my nan was very happy here during her time here. She had nothing but the highest quality of care through a well-led service at Mariners Park.

Reply from Jane Davies, Manager at Nautilus Welfare Fund

Thank you very much for this lovely feedback. I will ensure it is shared with the team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Brenda C (Daughter of Client) published on 25 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the care staff to be pleasant and courteous to my mum and they treat her with the utmost dignity. The admin staff have always been helpful in making arrangements for mum's needs for increased care when necessary and they are very polite towards me. This is very reassuring particularly
as I live 250 miles away from mum. Thank you!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from L L (Daughter of Client) published on 20 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole care team give very good care to mum. Clear communication between the team and myself. The manager is happy to be contacted via phone, email or face to face.
Consistent staff and the rota is shared in advance so mum knows who is coming.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Laura L (Daughter of Client) published on 19 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is very happy at Mariner's Park Hub. She gets looked after exceptionally well. I'm autistic so it takes the pressure off me.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from June B (Client) published on 2 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carers who come to me are very kind and treat me with respect.
Reply from Jane Davies at Nautilus Welfare Fund

Many thanks for the review.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Patricia S (Client) published on 30 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The help that I am given is excellent. It enables me to feel comfortable in my own home. I have lost my husband and sons live in Australia, hence the support that I am given is very very important to me. I feel safe, secure and cared for.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Gareth S (Nephew of Client) published on 22 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care and support has been excellent. My Uncle appears to be very happy in this environment. - Thank you.
Reply from Jane Davies at Nautilus Welfare Fund

Many thanks for your excellent feedback..

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jane H (Daughter of Client) published on 25 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Living at some distance away, I can honestly say I don't know what we would have done without the support of the service over many years. The whole team always do their absolute best to offer a responsive, supportive, open, approachable and caring service. Changing circumstances are met with positivity
and the will to find a solution.
The care staff of Trinity House are amazing. Their dedication is greatly appreciated. Thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Jun 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Nautilus Welfare Fund

What Type of Services does Nautilus Welfare Fund offer?

Nautilus Welfare Fund offers Home Care.

How many Carers does Nautilus Welfare Fund employ?

Nautilus Welfare Fund employs 16 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Nautilus Welfare Fund to verify any information. View our terms and conditions. Nautilus Welfare Fund has an Basic Service - more info.