big help for our familyJanet F(Daughter of Client/Service User)



big help for our familyJanet F(Daughter of Client/Service User)



Right at Home (South Liverpool & Halton) is a high-quality, family-owned home care provider serving Allerton, Aigburth, Childwall, Cronton, Garston, Gateacre, Halewood, Calderstones, Mossley Hill, Woolton, Halton, Widnes, Runcorn, West Derby, Huyton, Grassingdale, Speke and Hale. The service is nurse-lead and overseen by Co-owner and Director of Care, a former Head of Nursing & Allied Health Professionals at Liverpool Women's Hospital, who brings over 25 years of NHS experience.
As a...
Care Provided by Right at Home (South Liverpool & Halton)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 20 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Weekly Live-in Care Fees: £1,650 - £1,650
Please call our friendly team in the office for up to date rates
Contact Right at Home (South Liverpool & Halton) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
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Local Authority (Contracted Provider) - NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Right at Home UK
- Private Owned
Person in charge
- Lowri Lloyd-Preston (Registered Care Manager)
Right at Home (South Liverpool & Halton) Reviews (46)
Right at Home (South Liverpool & Halton) has a Review Score of 9.3 (9.25) out of 10, based on 4 reviews in the last 2 years.
Over all time Right at Home (South Liverpool & Halton) has 46 reviews.
My mum and I have been clients of Right At Home for a couple of years and have always found the service to be exceptional. The carers are all kind, caring and friendly, nothing is too much trouble for them. I would highly recommend this company.
Thank you very much for your feedback. It is a real pleasure to care for you and your Mum. Thank you for your kind words about our care team.
We cannot thank Right at Home enough for the outstanding care they gave to our dad, John, and the support they offered to our whole family. From the very beginning, the team showed compassion, warmth, and professionalism that immediately put us at ease. Every carer treated Dad with dignity and respect, while also taking the time to bring comfort and reassurance to us as a family keeping in constant contact. What meant the most was how personal the care felt. They truly got to know Dad, made him feel valued, and supported us every step of the way. Their presence gave us peace of mind and comfort during a very stressful time in our lives.
Right at Home became more than just a care provider - they became like an extension of our family. Even one career took my dad out on a day out free of charge to a local football club stadium on her day off, truly wonderful person. They also proved monthly get togethers' at the local church free of charge I will always be deeply grateful.
Thank you so much for your feedback. I will share with the team as they were particularly fond of your Dad and will be delighted to see the impact they had on your Dad and your family. Thank you for taking the time to share your feedback, as your words will make a big difference to our care team.
I am extremely happy and pleased with the care my husband receives from Right At Home. The staff provides first-class care and always meets all my husband's needs. The staff are professional, friendly, and very caring at all times.
Thank you for taking the time to share the experience of your husband receiving care from our team and your overall experience with us. It's your feedback and the impact our care has that fuels us to continue to improve.
I have found all the staff to be very supportive and understanding of my granddaughter's needs.
I wish I had found Right at Home from the beginning as I cannot fault anything about this company. Thank you to all members of staff for their caring nature and kindness.
Thank you so much for your feedback. It is a privilege to support you in the care of your granddaughter. From the carers who take care of her to the team in the office, we are committed to delivering an excellent quality of care and customer service.
She now has regular daily visits with a small team of carers who have exceeded our expectations my aunt now looks forward to her daily visits and has warmed to the staff so much that she says she would like to adopt one of them.
We get daily reports after the visit which gives us peace of mind as to how she is. We also feel part of one big team all trying to do what’s best. The feedback they give us is both priceless and assuring. I would recommend Right at Home without any hesitation as I know how important it is to get the right people in place and they are perfect for my aunt and me.
Thank you for your feedback, it means a lot to all of us, particularly the caregivers. We aim to not only provide care for our clients but also by having good communication with the close family members and working as a team with them regarding care needs and objectives for your loved one, we in...
Right at Home have been a lifeline for us over the last 2 years or so. Their patience, persistence and genuine concern for my elderly parents have been invaluable and very much appreciated. Highly recommended.
Thank you for your feedback. It is a privilege and a pleasure to take care of your parents. It means a lot to the whole team to receive your feedback. Thank you.
Right at Home is the best company around. Our son has been with them for a few years now, always great carers who look after him. It gives us respite for a few hours three times a week, he loves going out for lunch with a carer and looking around shops, and going to different places like museums, going into Liverpool on a train, he's well looked after which gives us peace of mind. So thank you to Right at Home and the brilliant carers.
Thank you. It is a pleasure to look after your son and a pleasure to meet you in person when we visited dressed as Santa handing out Christmas stockings ahead of Christmas. Thank you for your feedback. We really appreciate it.
The team at Right at Home (South Liverpool) have been supporting our Mum by providing Live in Carers and Day Carers. From our very first inquiry, the team have been supportive, informative and compassionate. All the Carers have been professional and treated Mum with love and respect.
Andrew, it was a real privilege for myself and my colleagues to have the care of your Mum entrusted to us. Thank you very much for your feedback. I will be sharing it with the carers and office team as I know they will really appreciate receiving your kind words. It is good to know that the hard work of the team made a real difference. Thank you, Andrew.
Right at Home management and staff provided excellent service in a timely, flexible and high-quality manner. In addition to high-quality care, the friendly, open way in which all of the personnel communicated with me allowed us to move forward promptly. I would not hesitate to recommend their services.
Thank you, Brian. It was a real pleasure to have the opportunity to support your sister and in turn, yourself. Thank you for your feedback. It is very appreciated. Take care sir.
I'm happy with the carers that come to care for my husband. They are respectful, caring and polite.
Thank you very much for your feedback. I will pass it on to our carers, it will mean a lot to them. Thank you.
I have been very happy with the care and attention given to my wife over the past twelve months. The office staff have always responded to any queries I have made in a very professional way. Thanks once again to Right at Home (South Liverpool).
Thank you for your feedback. We are delighted that you are happy with the care and attention our team provides your wife.
I would just like to say how fantastic your care service has been. Everyone who has come into the house has been so professional, but more than that, they have been caring, kind, concerned and done everything for Dad with such compassion. Both Mum and Dad had been very worried about having anybody coming into their home, but each carer has allayed all their fears. Thank you so much for making this very difficult time easier for us all.
Thank you very much for your feedback. We know how much of a change it is to our clients in having caregivers coming into their homes and we work hard to be supportive, compassionate and empathetic. I will pass your feedback on to the caregivers.
Extremely happy with the carers I have allocated to me.
Thank you, Alan, for your feedback. Our carers are delighted to be able to care for you.
Our experience with Right at Home has been extremely positive. Everyone has treated us with professionalism but, perhaps more importantly, with kindness and understanding. Those qualities have been extended both to my father in the care provided to him and to the wider family in terms of a genuine interest in our welfare and well-being. All dealings with the office gave been remarkably easy and of the highest standards of professionalism.
It has been a real privilege to care for your father. I’m delighted to hear your experience has been positive and the team have made a difference. Thank you for your feedback.
Caregivers are excellent with Mum, very kind and caring. All needs are met.
Our caregivers will be delighted with your feedback. Thank you for your feedback.
Very happy with the care they give us, They look after my ex-partner very well.
Thank you for your feedback. I am delighted that you are happy with the care Right at Home (South Liverpool) provides.
The care given is tailored to my mother-in-law. She has so much more energy after a visit from the carers. It has also been helped by getting her out and about in the wider community where she sings and has a regular kind of party. Being previously very sociable her condition had made her quite isolated, Right at Home has enabled her to enjoy herself so much more and her carers have become her additional friends.
Taking your mother-in-law to groups and out in the community is a highlight for the caregivers also. I have witnessed the bond between your mother-in-law and her caregivers and it is a joy to see. Your mother-in-law also has a lovely singing voice. Thank you for your feedback.
They provide a high standard of care to my dad and always polite and friendly. Always smart and professional.
Thank you for your feedback. Thank you for taking the time to leave your feedback. Please give the office a call so we can understand the things we can do to make it a 5 out of 5.
She now looks forward to the ladies visiting each day.
Excellent service thank you ladies.
Thank you for your feedback. We are pleased that your mother now looks forward to the visits from our caregivers. Thank you for the opportunity to make a difference in her quality of life.
The care provided was excellent, and everyone was so helpful and cheerful. Nothing was too much trouble. Highly recommended the care provider - I could not have had better service. Thank you so much for your care provided for me.
Thank you so much for your feedback. It means the world to our caregivers and to us. Thank you for taking the time to leave us a review.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 February 2020- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Right at Home (South Liverpool & Halton).
Awards / Recognitions (12)
- Recipient: Right at Home UKDate: Friday 30 May 2025
- Recipient: Right at Home UKDate: Friday 31 May 2024
- Recipient: Right at Home UKDate: Wednesday 31 May 2023
Meet the Team (1)
Gavin and his team are passionate about making a difference in the lives of their clients. They are constantly looking for ways to improve the quality of service they offer and are delighted that the growing number of 4* and 5* reviews on Homecare.co.uk and the increasing number of word-of-mouth referrals for clients and carers received are an indication that their commitment to constant and never-ending improvement is bearing fruit.
Gavin and his team believe that by looking after their carers they will look after Right at Home South Liverpool's clients. They provide in-house training, supervision and spot checks to ensure quality standards are upheld and look to offer career progression opportunities to carers where possible.
Gavin's view is that "we don't just take care of our clients, we look after their families as well by providing clear communication with family members and removing the worry that their loved one is receiving the right care in their home".
Frequently Asked Questions about Right at Home (South Liverpool & Halton)
How many Carers does Right at Home (South Liverpool & Halton) employ?
Right at Home (South Liverpool & Halton) employs 40 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (South Liverpool & Halton) to verify any information. View our terms and conditions. Right at Home (South Liverpool & Halton) has an Enhanced Service - more info.