75 Park Lane, Hornchurch, RM11 1BH
View Full Details of Prior Care LtdPrior Care have been providing care support for my mother for many years now I have always found them to be accommodating in the needs of my mum's care support that is required Without them my mum would struggle on a day to day basis.
The carers are all very helpful, all I require is help to dress, the only thing I would say is they are not very reliable in keeping to the time I am expecting them to call. They sometimes come quite late and I never really know what time to expect them.
The carers that attended my mother are always friendly, helpful and listen to both my mum and to me regarding her needs. Her main caregiver, I highly appreciate all that she does for us. She notices if mum is not herself and contacts me whenever necessary.
The manager and the team have cared for my mother since she suffered a stroke 16mos ago. My mother is always looked after and I simply couldn't ask for more. They have called doctors / pharmacy about medication when there was a mistake and my mother suffered with serious anxiety and they always put her mind at rest. Their level of care has a direct impact on my life too as I know that she is cared for and I have less to worry about and also it takes pressure of me as I can look after my family and work knowing she is in great hands. I simply don't know where we would be without them.
Based on my previous experiences with another agency, they don't offer much basic care. In contrast, Prior Care excels in this area. Their caregivers are well-trained and very patient with clients. Additionally, the caregivers are always punctual, with no delays from the previous caregiver.
I don't have any communication directly with the company but the service my mum receives from prior care and a wonderful carer, she always goes the extra mile to help care and support my mum.
Prior Care have been providing care support for my mother for many years now I have always found them to be accommodating in the needs of my mum's care support that is required Without them my mum would struggle on a day to day basis.
The carers are all very helpful, all I require is help to dress, the only thing I would say is they are not very reliable in keeping to the time I am expecting them to call. They sometimes come quite late and I never really know what time to expect them.
The carers that attended my mother are always friendly, helpful and listen to both my mum and to me regarding her needs. Her main caregiver, I highly appreciate all that she does for us. She notices if mum is not herself and contacts me whenever necessary.
The manager and the team have cared for my mother since she suffered a stroke 16mos ago. My mother is always looked after and I simply couldn't ask for more. They have called doctors / pharmacy about medication when there was a mistake and my mother suffered with serious anxiety and they always put her mind at rest. Their level of care has a direct impact on my life too as I know that she is cared for and I have less to worry about and also it takes pressure of me as I can look after my family and work knowing she is in great hands. I simply don't know where we would be without them.
Based on my previous experiences with another agency, they don't offer much basic care. In contrast, Prior Care excels in this area. Their caregivers are well-trained and very patient with clients. Additionally, the caregivers are always punctual, with no delays from the previous caregiver.
I don't have any communication directly with the company but the service my mum receives from prior care and a wonderful carer, she always goes the extra mile to help care and support my mum.