86 Sandy Lane, Skelmersdale, WN8 8LQ
View Full Details of Stocks Hall Homecare & Agency Services (Domiciliary Agency)Carers are faultless they know when to be quiet with you when you are feeling down they cheer you up. They are all honest and trustworthy.
Wonderful carers, couldn't have asked for more. They did everything they possibly could to help and care for mum in her own home. Extremely professional, compassionate and on many occasions went above and beyond to care for her needs.
The whole team work very well wuth my mum. She loves them all. They support my mum who has very complex needs and make my mum feel very special. She had a fall and they dealt with it very professiinaly and contacted me at the tine with a plan. Lovely staff and service.
We have been using Stocks Hall care services now for about 6 months. It provides us with piece of mind in knowing that someone is there to check on dad on a daily basis He looks forward to their visits and enjoys their chats
The cares from Stocks Hall Homecare provide a professional service. Their policies ensure the utmost care and safety of individuals. Their practices reflect policy, every carer is punctual, polite, positive, clean, respectful, caring - professional in every way. Visits are logged, attention to detail in record keeping, to ensure excellent practice, doesn't intrude on personal care. They make my mum feel safe and valued. We have experienced other providers , so feel equipped to say, with confidence, Stocks are the BEST.
I am very satisfied at the level of care given to my wife. The staff are very caring and always have a dialogue with my wife and myself. Lets hope this good work continues.
Stocks Homecare have been looking after our mum and dad for two years now, they both have quite severe dementia, the girls that come are brilliant with them and we cannot praise them enough nothing is too much trouble for them, we trust them completely with the day to day care of our parents, and it has certainly made mine and my sisters lives so much easier and less stressful. We would recommend Stocks Homecare to any body who is struggling with the care of an elderly or vulnerable relative.
We only use the care service for support as and when my family go away on holiday when I am living on my own. The main reason for my care and support as I have partial sight impairment and prone for falling and it gives confidence knowing someone is coming twice a day. We like to see the same two carers faces but understand this isn't always possible.
The carers are always respectful and offer help with making breakfast and a drink, they remind him to stay warm and drink enough fluids. They are friendly and my brother seems to be able to communicate with them which is good as he has a speech impediment. Over all I am happy with the care and support given.
Lovely friendly caring staff. Always smiling and chatty, interacting at all times. Such a relief to have their care for my mother-in-law. Staff are helpful and attentive, all care procedures are followed correctly.
Very pleased with the care provided at home for my mum by the Stocks Hall team, particularly Wendy, who lives in the village and visits my mum a couple of times a week. I find the care provision to be pragmatic and proactive, which is needed to navigate the ups and downs of her variable needs and the complexity of the care system in general.
We use the service to cover care for my mother when we go on holiday. She is partially sighted and prone to falling so your service twice a day gives the family peace of mind to know someone is going into her home. She does have her favourites.
Stocks Hall Homecare is a good service. The staff are lovely, very friendly and helpful.
My experience so far, which has only been three weeks is one of excellent service. I am very happy with the caregivers. They treat me with respect and dignity, they listen to my care needs and provide that care in a competent manner. They are always very friendly and brighten my day. Thank you.
I find the staff very caring, clean and happy to help me get the assistance I need. During both morning and evening calls (20-minute calls each). They are pleasant and friendly. The office staff do their best to solve any requests I ask of them.
Mum has been receiving at-home care for a couple of years now. Can't praise the staff's care and competence enough. Mum has regular carers, and all seem to genuinely care about her. Management is great at communicating and keeping me updated with what is happening as I live a long way from Mum.
I couldn't be happier with the service they provided my aunt and now my mum. They're so caring and kind to Mum and us. 10/10 service and I would definitely recommend anyone who needs assistance to contact Stocks Hall.
Excellent care provided.
Extremely pleased with the service provided from the various members of staff who were involved. Short-term respite care was initially required but because it has been such a positive experience we have requested long-term support.
I was very happy with the visit and it was nice to put a face to the name of the person reviewing my care plan.
Carers are faultless they know when to be quiet with you when you are feeling down they cheer you up. They are all honest and trustworthy.
Wonderful carers, couldn't have asked for more. They did everything they possibly could to help and care for mum in her own home. Extremely professional, compassionate and on many occasions went above and beyond to care for her needs.
The whole team work very well wuth my mum. She loves them all. They support my mum who has very complex needs and make my mum feel very special. She had a fall and they dealt with it very professiinaly and contacted me at the tine with a plan. Lovely staff and service.
We have been using Stocks Hall care services now for about 6 months. It provides us with piece of mind in knowing that someone is there to check on dad on a daily basis He looks forward to their visits and enjoys their chats
The cares from Stocks Hall Homecare provide a professional service. Their policies ensure the utmost care and safety of individuals. Their practices reflect policy, every carer is punctual, polite, positive, clean, respectful, caring - professional in every way. Visits are logged, attention to detail in record keeping, to ensure excellent practice, doesn't intrude on personal care. They make my mum feel safe and valued. We have experienced other providers , so feel equipped to say, with confidence, Stocks are the BEST.
I am very satisfied at the level of care given to my wife. The staff are very caring and always have a dialogue with my wife and myself. Lets hope this good work continues.
Stocks Homecare have been looking after our mum and dad for two years now, they both have quite severe dementia, the girls that come are brilliant with them and we cannot praise them enough nothing is too much trouble for them, we trust them completely with the day to day care of our parents, and it has certainly made mine and my sisters lives so much easier and less stressful. We would recommend Stocks Homecare to any body who is struggling with the care of an elderly or vulnerable relative.
We only use the care service for support as and when my family go away on holiday when I am living on my own. The main reason for my care and support as I have partial sight impairment and prone for falling and it gives confidence knowing someone is coming twice a day. We like to see the same two carers faces but understand this isn't always possible.
The carers are always respectful and offer help with making breakfast and a drink, they remind him to stay warm and drink enough fluids. They are friendly and my brother seems to be able to communicate with them which is good as he has a speech impediment. Over all I am happy with the care and support given.
Lovely friendly caring staff. Always smiling and chatty, interacting at all times. Such a relief to have their care for my mother-in-law. Staff are helpful and attentive, all care procedures are followed correctly.
Very pleased with the care provided at home for my mum by the Stocks Hall team, particularly Wendy, who lives in the village and visits my mum a couple of times a week. I find the care provision to be pragmatic and proactive, which is needed to navigate the ups and downs of her variable needs and the complexity of the care system in general.
We use the service to cover care for my mother when we go on holiday. She is partially sighted and prone to falling so your service twice a day gives the family peace of mind to know someone is going into her home. She does have her favourites.
Stocks Hall Homecare is a good service. The staff are lovely, very friendly and helpful.
My experience so far, which has only been three weeks is one of excellent service. I am very happy with the caregivers. They treat me with respect and dignity, they listen to my care needs and provide that care in a competent manner. They are always very friendly and brighten my day. Thank you.
I find the staff very caring, clean and happy to help me get the assistance I need. During both morning and evening calls (20-minute calls each). They are pleasant and friendly. The office staff do their best to solve any requests I ask of them.
Mum has been receiving at-home care for a couple of years now. Can't praise the staff's care and competence enough. Mum has regular carers, and all seem to genuinely care about her. Management is great at communicating and keeping me updated with what is happening as I live a long way from Mum.
I couldn't be happier with the service they provided my aunt and now my mum. They're so caring and kind to Mum and us. 10/10 service and I would definitely recommend anyone who needs assistance to contact Stocks Hall.
Excellent care provided.
Extremely pleased with the service provided from the various members of staff who were involved. Short-term respite care was initially required but because it has been such a positive experience we have requested long-term support.
I was very happy with the visit and it was nice to put a face to the name of the person reviewing my care plan.