Submit a Review for Audley Care Inglewood
The Clocktower, Inglewood House, Templeton Road, Kintbury, Hungerford, RG17 9AA
View full details of Audley Care InglewoodLatest Reviews for Audley Care Inglewood
08 December 2025
It is always difficult to accept strangers coming into your own home, when you also have to admit that you are not as independent as you think you are and actually need them. The ladies from Audley care have been a welcome addition to my home, giving me the ability to feel that I am still able to
be independent whilst facilitating that independence. They're not perfect, but neither am I, and they enable me to continue to be me, while being unobtrusively supportive of my way of life. My visits are generally a welcome oasis in a fairly solitary life and they have all become friends as well as helpers. I've been a client of theirs for over a year now, and while there have been small problems, they've always been dealt with to our mutual satisfaction and I hope we can continue our relationship into the future. I'm happy to have them in my life, and value their visits.
31 October 2025
I have been under the care of Audley Care Inglewood for almost 5 years. I was very nervous about having people in my home, but I had nothing to worry about. The carers are more like friends and very caring and attentive. They have made me feel safe. I am treated with dignity.
My flexibility and
mobility are now greatly impaired, but nothing is too much trouble. Often carers go out of their way to include me in some activity I would not be able to do alone. This not only makes me feel involved, but also valued. Some of these activities are in a carers own time, showing total dedication and wish to help me feel wanted. There is a heart warming and gratifying show of studying the client's wishes and well-being and doing the best to enhance both.
My family are also very happy with the care I receive. This reduces any anxiety they may feel about my welfare. Whenever they contact the team it is always greeted with pleasantness and respect.
Thank you to the whole team who work very hard.
09 October 2025
In my experience the housekeeping assistant is reliable, timely and absolutely brilliant. If something has to be changed I am always given appropriate notice. Working with Inglewood Care is simple, straightforward and helpful. I am delighted that I chose to work with care rather than a private
provider.
29 October 2024
I am so delighted with the care I have received from the Audley Care Team (Hungerford) for the last year and a half. I was sent home (having spent 6 months in hospital after having had a number of strokes), very scared and none of us were sure what to expect, with people we didn't know coming into
our home. Everyone who is involved in my daily care has been professional, patient, very kind, enthusiastic with every achievement no matter how small, and incredibly caring, always trying to accommodate and listen to the whole family which has made the journey so much easier for all of us.
One of my regular carers has won Carer of the Year - very well deserved and an accolade to the whole Hungerford team, I am so pleased that the Hungerford team have proved yet again how excellent they are, hard when they are dealing with maternity leave for 4 staff, long term illness and holidays. Thank you from the whole family.
18 October 2024
My 93 years young grandmother currently lives alone and with dementia. I thought with her diagnosis that she would have to be in a care home for the care and support she would need.
I'm pleased to say I was wrong! Audley Care has been a massive physical support for my grandmother and an emotional
support for me when the days are more challenging. Nothing is too much trouble and they even look after her little dog. I really don't know what the future would have looked like if I hadn't had such amazing support from her team of carers.
The support and knowledge from Audley have been a lifeline for both of us.
18 October 2024
The girls from Audley have looked after my wife for 2 and a half years now and we have nothing but praise for the team that we see. They always go above and beyond to help my wife and myself. Nothing is ever too much trouble. They always make sure our home is clean and tidy and that we have all we
need. The manager will often come and do our care and she is excellent, she works hard in her normal role and is always happy and friendly when she comes here, nothing is too much trouble for her. We are very grateful for the care we have.
17 April 2024
My father has received excellent care from the Audley team for many months. All those we have come into contact with have been professional, friendly, kind and very caring and often go above and beyond to help out. They have always responded rapidly and helpfully to any queries or any requests for
additional help or advice. They have frequently communicated with other healthcare providers on my parents’ behalf which has been invaluable. Highly recommend.
24 March 2022
Having been discharged for end-of-life and palliative care 14 months ago and experiencing ups and downs I have been supported at home by a number of care providers. Some teams of carers provided have offered variable standards of care, empathy, and willingness to listen to my needs. This is
understandable given the pressure on them to travel between visits, especially when employed on zero-hours contracts. The small team of care and office staff from Audley Care (Hungerford) however stand out as exceptional. Not only are they all experienced, they give the appearance of never being under pressure. They never presume what my needs are but instead listen and respond with sensible suggestions if they think it appropriate. The local team manager is not only confident and competent but a helpful advocate who is happy to discuss needs with other providers including district nursing and GP receptionists. They also carried out a risk assessment of our premises including potential trip hazards.
21 July 2021
We as a family cannot thank or rate Audley Care Inglewood high enough. Right from the start very friendly helpful carers, who seem to go above and beyond.
Mum has new friends now, not just carers.
We would highly recommend.
05 July 2021
I have Motor Neuron Disease with Bulbar Palsy so I need care and I'm delighted with the service that Audley Care Inglewood provide. I found them to be a lovely team and I love them for the patience, care and kindness that they happily give me. A friendly team I have respect for and I'm very grateful
too, the visits do break up my day but in a positive way because the carers improve my mood and take my mind off my terminal illness. Thank You!
10 March 2021
I am very satisfied with all my husband's carers. They are very good with him and always make him smile.
02 March 2021
My mother in law has had home care from Audley Care for several years. We have had one or two problems. Always sorted out very quickly and efficiently.
12 February 2021
Carers are extremely efficient. My mother was struggling with all aspects of daily living. The Audley Carers have helped her to gain confidence. The office are always helpful if I need any advice. I would highly recommend.
26 September 2019
Very pleased with the level of care provided, a very hard job but I believe that the carers really do care about my father's well being, problems do arise but they are sorted out very quickly by a very professional manager. Thanks for all your hard work.
29 April 2019
The carers don’t just do essential jobs around the house, they make time to talk, listen and understand their clients' needs.
19 November 2018
With the timings of the visits, they have tried to accommodate our needs. However, these seemed to go astray quite badly when the usual organizer was on leave for a week.
Care assessment was carried out but no copy was sent to us. Found out reason AFTER we complained.
Requests for the schedule by
email was not responded to until we complained.
05 November 2018
Audley girls are very polite and professional in their work. The care we receive is very good and I'm very happy with the care.
02 November 2018
Time schedule is not always satisfactory, as it always seems to change. This household needs a consistent time schedule.
No complaints against the care staff. Are very pleased with the standard of care from the girls we have coming into this household.
03 August 2018
Staff can only relate to what is written. I am aware of being more needy due to changes e.g. my left hand is no longer usable. Stoma bag, I feel I should be charging you for staff training as very few knew what to do. Office staff - when you say you will pass on messages or put it on system, do so.
It saves frustration, time and money.
19 July 2018
I have no complaints. I get a very good service. Everyone is nice, friendly and efficient. Everything is quite alright.
Latest Reviews for Audley Care Inglewood
08 December 2025
It is always difficult to accept strangers coming into your own home, when you also have to admit that you are not as independent as you think you are and actually need them. The ladies from Audley care have been a welcome addition to my home, giving me the ability to feel that I am still able to
be independent whilst facilitating that independence. They're not perfect, but neither am I, and they enable me to continue to be me, while being unobtrusively supportive of my way of life. My visits are generally a welcome oasis in a fairly solitary life and they have all become friends as well as helpers. I've been a client of theirs for over a year now, and while there have been small problems, they've always been dealt with to our mutual satisfaction and I hope we can continue our relationship into the future. I'm happy to have them in my life, and value their visits.
31 October 2025
I have been under the care of Audley Care Inglewood for almost 5 years. I was very nervous about having people in my home, but I had nothing to worry about. The carers are more like friends and very caring and attentive. They have made me feel safe. I am treated with dignity.
My flexibility and
mobility are now greatly impaired, but nothing is too much trouble. Often carers go out of their way to include me in some activity I would not be able to do alone. This not only makes me feel involved, but also valued. Some of these activities are in a carers own time, showing total dedication and wish to help me feel wanted. There is a heart warming and gratifying show of studying the client's wishes and well-being and doing the best to enhance both.
My family are also very happy with the care I receive. This reduces any anxiety they may feel about my welfare. Whenever they contact the team it is always greeted with pleasantness and respect.
Thank you to the whole team who work very hard.
09 October 2025
In my experience the housekeeping assistant is reliable, timely and absolutely brilliant. If something has to be changed I am always given appropriate notice. Working with Inglewood Care is simple, straightforward and helpful. I am delighted that I chose to work with care rather than a private
provider.
29 October 2024
I am so delighted with the care I have received from the Audley Care Team (Hungerford) for the last year and a half. I was sent home (having spent 6 months in hospital after having had a number of strokes), very scared and none of us were sure what to expect, with people we didn't know coming into
our home. Everyone who is involved in my daily care has been professional, patient, very kind, enthusiastic with every achievement no matter how small, and incredibly caring, always trying to accommodate and listen to the whole family which has made the journey so much easier for all of us.
One of my regular carers has won Carer of the Year - very well deserved and an accolade to the whole Hungerford team, I am so pleased that the Hungerford team have proved yet again how excellent they are, hard when they are dealing with maternity leave for 4 staff, long term illness and holidays. Thank you from the whole family.
18 October 2024
My 93 years young grandmother currently lives alone and with dementia. I thought with her diagnosis that she would have to be in a care home for the care and support she would need.
I'm pleased to say I was wrong! Audley Care has been a massive physical support for my grandmother and an emotional
support for me when the days are more challenging. Nothing is too much trouble and they even look after her little dog. I really don't know what the future would have looked like if I hadn't had such amazing support from her team of carers.
The support and knowledge from Audley have been a lifeline for both of us.
18 October 2024
The girls from Audley have looked after my wife for 2 and a half years now and we have nothing but praise for the team that we see. They always go above and beyond to help my wife and myself. Nothing is ever too much trouble. They always make sure our home is clean and tidy and that we have all we
need. The manager will often come and do our care and she is excellent, she works hard in her normal role and is always happy and friendly when she comes here, nothing is too much trouble for her. We are very grateful for the care we have.
17 April 2024
My father has received excellent care from the Audley team for many months. All those we have come into contact with have been professional, friendly, kind and very caring and often go above and beyond to help out. They have always responded rapidly and helpfully to any queries or any requests for
additional help or advice. They have frequently communicated with other healthcare providers on my parents’ behalf which has been invaluable. Highly recommend.
24 March 2022
Having been discharged for end-of-life and palliative care 14 months ago and experiencing ups and downs I have been supported at home by a number of care providers. Some teams of carers provided have offered variable standards of care, empathy, and willingness to listen to my needs. This is
understandable given the pressure on them to travel between visits, especially when employed on zero-hours contracts. The small team of care and office staff from Audley Care (Hungerford) however stand out as exceptional. Not only are they all experienced, they give the appearance of never being under pressure. They never presume what my needs are but instead listen and respond with sensible suggestions if they think it appropriate. The local team manager is not only confident and competent but a helpful advocate who is happy to discuss needs with other providers including district nursing and GP receptionists. They also carried out a risk assessment of our premises including potential trip hazards.
21 July 2021
We as a family cannot thank or rate Audley Care Inglewood high enough. Right from the start very friendly helpful carers, who seem to go above and beyond.
Mum has new friends now, not just carers.
We would highly recommend.
05 July 2021
I have Motor Neuron Disease with Bulbar Palsy so I need care and I'm delighted with the service that Audley Care Inglewood provide. I found them to be a lovely team and I love them for the patience, care and kindness that they happily give me. A friendly team I have respect for and I'm very grateful
too, the visits do break up my day but in a positive way because the carers improve my mood and take my mind off my terminal illness. Thank You!
10 March 2021
I am very satisfied with all my husband's carers. They are very good with him and always make him smile.
02 March 2021
My mother in law has had home care from Audley Care for several years. We have had one or two problems. Always sorted out very quickly and efficiently.
12 February 2021
Carers are extremely efficient. My mother was struggling with all aspects of daily living. The Audley Carers have helped her to gain confidence. The office are always helpful if I need any advice. I would highly recommend.
26 September 2019
Very pleased with the level of care provided, a very hard job but I believe that the carers really do care about my father's well being, problems do arise but they are sorted out very quickly by a very professional manager. Thanks for all your hard work.
29 April 2019
The carers don’t just do essential jobs around the house, they make time to talk, listen and understand their clients' needs.
19 November 2018
With the timings of the visits, they have tried to accommodate our needs. However, these seemed to go astray quite badly when the usual organizer was on leave for a week.
Care assessment was carried out but no copy was sent to us. Found out reason AFTER we complained.
Requests for the schedule by
email was not responded to until we complained.
05 November 2018
Audley girls are very polite and professional in their work. The care we receive is very good and I'm very happy with the care.
02 November 2018
Time schedule is not always satisfactory, as it always seems to change. This household needs a consistent time schedule.
No complaints against the care staff. Are very pleased with the standard of care from the girls we have coming into this household.
03 August 2018
Staff can only relate to what is written. I am aware of being more needy due to changes e.g. my left hand is no longer usable. Stoma bag, I feel I should be charging you for staff training as very few knew what to do. Office staff - when you say you will pass on messages or put it on system, do so.
It saves frustration, time and money.
19 July 2018
I have no complaints. I get a very good service. Everyone is nice, friendly and efficient. Everything is quite alright.