Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Latest Reviews for Wepre Villa Homecare Ltd

stars
stars 09 February 2026
I can't thank the carers enough for their constant care and support of Mum over the last 12 months and previously for Dad who passed away after a long illness. The care has been second to none especially from Lala and Banu. The management team are very approachable and accommodating. Many thanks
Review from Jane G (Daughter of Client/Service User)
stars
stars 28 August 2024
I did a previous review. I didn't want a male carer full-stop. I said I would not be happy with a male carer. I phoned after the first week and told the lady I was not happy with the different carer every day and I was having a problem with communication, she told me it would be sorted by the
middle of the next week but no, it was still a different carer every day. And after my second chat with her, you sent a male carer 3 days on the trot, so I phoned again and said don't come to my house again. The lady said okay so on Saturday, a carer came, I said sorry but I cancelled my care but I don't think she understood what I said. So Sunday morning another carer came and she could understand a little English so she must have got the message to your office as nobody else came. Sorry, but I am not happy with your response I didn't request a male carer. And I was not happy with communication with all the different carers. So in my opinion your office got all communication wrong.
Review from David T (Client / Service User)