Wepre Villa Homecare Ltd

Excellent service, always accommodating, very caring and always available to talk to. We are extremely happy with the service that they are providing for my father.

We have been using their service since the beginning of August, and this was arranged through the hospital upon discharge. We couldn't have chosen a better service ourselves so a big thank you to all the staff and Carers.

We have been using Wepre Villa Homecare for the past 3 years to help me care for my husband who has advanced multiple sclerosis.
Every employee is very respectful, courteous & keen to be as helpful as possible. They are always cheerful & it's a pleasure to have them in our home.

Kate and her staff at the Ewloe office are always willing to help should there be any problems or queries.

I would like to thank Wepre Villa Homecare for their very professional support and care when I came out of hospital after a major spinal operation.
All the carers who came to me were very supportive, helpful, considerate and caring. I would particularly like to thank Thishopaa and Harpreet ( also known appropriately as Happy, ) who were very friendly and chatty as they completed their tasks. I felt very well looked after and it helped me to regain my confidence.

Thank you all very much.

I can't thank the carers enough for their constant care and support of Mum over the last 12 months and previously for Dad who passed away after a long illness.
The care has been second to none especially from Lala and Banu.
The management team are very approachable and accommodating.

Many thanks

I did a previous review. I didn't want a male carer full-stop.
I said I would not be happy with a male carer.
I phoned after the first week and told the lady I was not happy with the different carer every day and I was having a problem with communication, she told me it would be sorted by the middle of the next week but no, it was still a different carer every day. And after my second chat with her, you sent a male carer 3 days on the trot, so I phoned again and said don't come to my house again. The lady said okay so on Saturday, a carer came, I said sorry but I cancelled my care but I don't think she understood what I said.
So Sunday morning another carer came and she could understand a little English so she must have got the message to your office as nobody else came.
Sorry, but I am not happy with your response I didn't request a male carer.

And I was not happy with communication with all the different carers. So in my opinion your office got all communication wrong.