31 Summers Road, Burnham, Slough, SL1 7EP
View Full Details of Bluebird Care High Wycombe & SloughI am very happy with the care and attention I have received from the carers and staff at the Burnham Branch of Bluebird Care.
We have been with Bluebird Care for 2 weeks now and couldn't be happier. Our father has Alzheimer's and requires a hoist to move between the bed and chair. Sarah and her team from the High Wycombe & Slough branch have been excellent- kind, caring and very professional. Nothing is too much trouble for any of them and they regularly make positive suggestions to improve the situation. The automatic notes and weekly schedules are also very useful. Thank you for making our parents lives so much easier at this difficult time
Bluebird Care have acted in a professional way and provided an effective help for all the various items necessary at all visits. There have been no problems and all individuals have been pleasant to work with.
I needed a cataract operation which prohibited me from bending and lifting for a period of several weeks. Despite relatively short notice, Bluebird provided a live-in carer for a period of two weeks which helped us enormously. the carer was very sensitive and kind and managed the relationship with both of us perfectly. We were also impressed that a spot check was carried out during the period to ensure that all was well. Afterwards we resumed out normal daily morning helpmate with our usual team of carers, all of whom are very helpful, kind and understanding of our issues. The Bluebird office stays in touch and we have access online to the schedule of care visits and the carers who will carry them out and also access to the daily notes they report on their visits. We are impressed with the level of service and the flexibility that Bluebird displays when plans have to be changed at short notice.
Very good, friendly, relaxed, enjoyable experience having foot treatment.
Very friendly and efficient service.
Bluebird provided care for my stepmother for four years, from when my father moved to nursing care. She had relied on him due to deteriorating memory. She wasn't aware she needed assistance and was reluctant to have carers as she wanted to be independent. Bluebird provided a small group of consistent staff and were always reliable. She accepted the visits as she liked them all so much. The care increased over time, eventually to live in. Throughout the four years I could always trust that Bluebird carers would be reliable, trustworthy and caring. The office staff were always responsive and informed me of any concerns or changes. We could discuss any issues and look for a way forward. It was challenging looking after someone in the late stages of dementia, especially for the live in carers, but they always showed such patience and kindness, often in difficult circumstances. I'm very grateful to all the staff, thank you.
Bluebird Care have provided an excellent service with care visits, and then live-in care, for our 96-year old mother. We would highly recommend them. The carers have been efficient, caring, and a pleasure for Mum and close members of her family to deal with. They have been responsive to her requests, and have good practical experience. The supervisory team have been extremely efficient, and quick to respond to ad hoc requests for care changes and visit times for example. The systems work really well - the carers complete notes online after visits which are invaluable for keeping close family up to date with any issues.
My dad had a stroke in January 2024 and came home from hospital in March 2024 with extremely complex needs. Bluebird were brilliant right from the initial meeting, the carers were so kind and considerate, not only to my dad, but to the whole family. They looked after him so well for just over a year until he sadly passed away in April. My dad was treated with care and dignity at all times. The Office Staff were really supportive to us all and helped us get through this difficult year. We are extremely grateful to Bluebird Care and would have no hesitation in recommending them.
The carers always turned up on time and were courteous and kind to my husband. We couldn't have done without their help during a quite a worrying time. For that we will always be grateful. Office staff were also accommodating and pleasant when requesting changing of timetable.
I came home after fracturing my femur so had impaired mobility. I needed help with anything that demanded bending down ie shoes, socks, putting out rubbish, making beds, feeding the cat etc. The carers have been excellent, efficient, friendly and caring.I have no hesitation in recommending Bluebird Care.
I cannot rate this company highly enough, they are both professional and highly personable in all interactions with my mother. All the team have been a delight to deal with. A 100% satisfaction from my Mum and me!
Bluebird carers are simply amazing. Not only do they do what you ask to be done, they think about what more can be done. They take a huge pressure off me and give my mum the best care possible. Very satisfied.
As a family, we have greatly valued the support Bluebird Care has put in place for my parents. They have been able to develop a good relationship with their main carer, combined with support from other carers and additional support when needed. All the carers have been excellent, helpful and professional.
Overall, Bluebird Care provide an excellent service, whether it be on the phone with the office or with the carers that visit my mother.
Professional and helpful service from all carers. When a change of carer is needed at short notice, it would be helpful if they could call out their names on entering the house, especially if they haven't visited before. Hope you will review the need to charge for appointment unless a month's notice is given to cancel. Still feel this is excessive, especially on death or emergency admission to hospital, A&E etc.
We have been using Bluebird Care for over six weeks now and have nothing but praise and gratitude for the wonderful care, kindness and thoughtfulness we have received. All the carers have been absolutely delightful. We are advised a week in advance as to who will be attending - if there are any changes, we are informed. The times the carers will arrive are always honoured which we have found most helpful; again, if there are to be any changes, we are informed and consulted. Based on our experience, we would have no hesitation whatsoever in recommending this Company.
The staff are all very kind and friendly. Bluebird Care has understood and accommodated our needs. We are very happy with their service to date and are grateful to have their service in place. They are flexible in how they help and will turn their hand to either cleaning or caring and they will adapt accordingly.
In my experience of Bluebird Care, they provide an excellent service and at a level that inspires total trust in their care abilities/services. I would highly recommend Bluebird Care to anyone needing help with the care for family members.
Our experience with Bluebird Care has been absolutely fantastic. One member of staff, in particular, was so kind and helpful when we were first trying to set up a care package for my dad and has continued to check in with us during our first week. Our four carers are all absolutely lovely - I work in healthcare myself and they are definitely a cut above the norm and the whole service has felt absolute value for money. Could not recommend Bluebird more highly if you are looking for care at home.
I am very happy with the care and attention I have received from the carers and staff at the Burnham Branch of Bluebird Care.
We have been with Bluebird Care for 2 weeks now and couldn't be happier. Our father has Alzheimer's and requires a hoist to move between the bed and chair. Sarah and her team from the High Wycombe & Slough branch have been excellent- kind, caring and very professional. Nothing is too much trouble for any of them and they regularly make positive suggestions to improve the situation. The automatic notes and weekly schedules are also very useful. Thank you for making our parents lives so much easier at this difficult time
Bluebird Care have acted in a professional way and provided an effective help for all the various items necessary at all visits. There have been no problems and all individuals have been pleasant to work with.
I needed a cataract operation which prohibited me from bending and lifting for a period of several weeks. Despite relatively short notice, Bluebird provided a live-in carer for a period of two weeks which helped us enormously. the carer was very sensitive and kind and managed the relationship with both of us perfectly. We were also impressed that a spot check was carried out during the period to ensure that all was well. Afterwards we resumed out normal daily morning helpmate with our usual team of carers, all of whom are very helpful, kind and understanding of our issues. The Bluebird office stays in touch and we have access online to the schedule of care visits and the carers who will carry them out and also access to the daily notes they report on their visits. We are impressed with the level of service and the flexibility that Bluebird displays when plans have to be changed at short notice.
Very good, friendly, relaxed, enjoyable experience having foot treatment.
Very friendly and efficient service.
Bluebird provided care for my stepmother for four years, from when my father moved to nursing care. She had relied on him due to deteriorating memory. She wasn't aware she needed assistance and was reluctant to have carers as she wanted to be independent. Bluebird provided a small group of consistent staff and were always reliable. She accepted the visits as she liked them all so much. The care increased over time, eventually to live in. Throughout the four years I could always trust that Bluebird carers would be reliable, trustworthy and caring. The office staff were always responsive and informed me of any concerns or changes. We could discuss any issues and look for a way forward. It was challenging looking after someone in the late stages of dementia, especially for the live in carers, but they always showed such patience and kindness, often in difficult circumstances. I'm very grateful to all the staff, thank you.
Bluebird Care have provided an excellent service with care visits, and then live-in care, for our 96-year old mother. We would highly recommend them. The carers have been efficient, caring, and a pleasure for Mum and close members of her family to deal with. They have been responsive to her requests, and have good practical experience. The supervisory team have been extremely efficient, and quick to respond to ad hoc requests for care changes and visit times for example. The systems work really well - the carers complete notes online after visits which are invaluable for keeping close family up to date with any issues.
My dad had a stroke in January 2024 and came home from hospital in March 2024 with extremely complex needs. Bluebird were brilliant right from the initial meeting, the carers were so kind and considerate, not only to my dad, but to the whole family. They looked after him so well for just over a year until he sadly passed away in April. My dad was treated with care and dignity at all times. The Office Staff were really supportive to us all and helped us get through this difficult year. We are extremely grateful to Bluebird Care and would have no hesitation in recommending them.
The carers always turned up on time and were courteous and kind to my husband. We couldn't have done without their help during a quite a worrying time. For that we will always be grateful. Office staff were also accommodating and pleasant when requesting changing of timetable.
I came home after fracturing my femur so had impaired mobility. I needed help with anything that demanded bending down ie shoes, socks, putting out rubbish, making beds, feeding the cat etc. The carers have been excellent, efficient, friendly and caring.I have no hesitation in recommending Bluebird Care.
I cannot rate this company highly enough, they are both professional and highly personable in all interactions with my mother. All the team have been a delight to deal with. A 100% satisfaction from my Mum and me!
Bluebird carers are simply amazing. Not only do they do what you ask to be done, they think about what more can be done. They take a huge pressure off me and give my mum the best care possible. Very satisfied.
As a family, we have greatly valued the support Bluebird Care has put in place for my parents. They have been able to develop a good relationship with their main carer, combined with support from other carers and additional support when needed. All the carers have been excellent, helpful and professional.
Overall, Bluebird Care provide an excellent service, whether it be on the phone with the office or with the carers that visit my mother.
Professional and helpful service from all carers. When a change of carer is needed at short notice, it would be helpful if they could call out their names on entering the house, especially if they haven't visited before. Hope you will review the need to charge for appointment unless a month's notice is given to cancel. Still feel this is excessive, especially on death or emergency admission to hospital, A&E etc.
We have been using Bluebird Care for over six weeks now and have nothing but praise and gratitude for the wonderful care, kindness and thoughtfulness we have received. All the carers have been absolutely delightful. We are advised a week in advance as to who will be attending - if there are any changes, we are informed. The times the carers will arrive are always honoured which we have found most helpful; again, if there are to be any changes, we are informed and consulted. Based on our experience, we would have no hesitation whatsoever in recommending this Company.
The staff are all very kind and friendly. Bluebird Care has understood and accommodated our needs. We are very happy with their service to date and are grateful to have their service in place. They are flexible in how they help and will turn their hand to either cleaning or caring and they will adapt accordingly.
In my experience of Bluebird Care, they provide an excellent service and at a level that inspires total trust in their care abilities/services. I would highly recommend Bluebird Care to anyone needing help with the care for family members.
Our experience with Bluebird Care has been absolutely fantastic. One member of staff, in particular, was so kind and helpful when we were first trying to set up a care package for my dad and has continued to check in with us during our first week. Our four carers are all absolutely lovely - I work in healthcare myself and they are definitely a cut above the norm and the whole service has felt absolute value for money. Could not recommend Bluebird more highly if you are looking for care at home.