Bluebird Care High Wycombe & Slough

31 Summers Road, Burnham, Slough SL1 7EP
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9.8 74 Reviews
Bluebird Care High Wycombe & Slough, is an "Outstanding" CQC-rated (October 2017) home & live-in care provider. They offer a wide range of support to help keep people safe and cared for in the comforts of their own homes.

Care visits range from 30 minutes right up to 24-hour live-in support. Choosing Bluebird Care High Wycombe & Slough means high-quality home care without the stress and upheaval of moving into a residential care home.

Their experienced Care Assistants are trained to the highest level and supported continuously to ensure they are providing only the very best care.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £42

Rates may vary based on visit duration, short-term bookings, or weekend appointments. Contact us for detailed pricing.

These prices are only a guideline, please contact Bluebird Care High Wycombe & Slough to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Jade Hobbs (Head of Care)

Bluebird Care High Wycombe & Slough Reviews (74)

Total of 74, showing 1-20
9.8

Bluebird Care High Wycombe & Slough has a Review Score of 9.8 (9.791) out of 10, based on 43 reviews in the last 2 years. Over all time Bluebird Care High Wycombe & Slough has 74 reviews.

Overall Experience

  • 67
  • 7
  • 0
  • 0
  • 0

Date Published

74
9
22
43
31

Review from Henry H (Husband of Client) published on 24 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird Care have acted in a professional way and provided an effective help for all the various items necessary at all visits. There have been no problems and all individuals have been pleasant to work with.

Reply from Renay Clark, Care Manager at Bluebird Care High Wycombe & Slough

Thank you for your lovely feedback. We're delighted you have found our service professional and effective, and we look forward to continue supporting you.

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Review from A S (Husband of Client) published on 24 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I needed a cataract operation which prohibited me from bending and lifting for a period of several weeks. Despite relatively short notice, Bluebird provided a live-in carer for a period of two weeks which helped us enormously. the carer was very sensitive and kind and managed the relationship with
both of us perfectly. We were also impressed that a spot check was carried out during the period to ensure that all was well. Afterwards we resumed out normal daily morning helpmate with our usual team of carers, all of whom are very helpful, kind and understanding of our issues.
The Bluebird office stays in touch and we have access online to the schedule of care visits and the carers who will carry them out and also access to the daily notes they report on their visits.
We are impressed with the level of service and the flexibility that Bluebird displays when plans have to be changed at short notice.

Reply from Renay Clark, Care Manager at Bluebird Care High Wycombe & Slough

Thank you for taking the time to leave such lovely feedback. We are delighted you are impressed with Bluebird Care and will share your kind words with our team. If you need any further support, please contact us as we'd be happy to help.

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Review from P G (Client) published on 30 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, friendly, relaxed, enjoyable experience having foot treatment.

Reply from Renay Clark, Care Manager at Bluebird Care High Wycombe & Slough

Thank you for your five-star review. We really appreciate your feedback and are delighted you are enjoying our care service.

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Review from B H (Client) published on 30 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly and efficient service.

Reply from Renay Clark, Care Manager at Bluebird Care High Wycombe & Slough

Thank you for your lovely feedback. We're pleased to hear of your satisfaction and will share this with our team.

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Review from Suzi N (Stepdaughter of Client) published on 27 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird provided care for my stepmother for four years, from when my father moved to nursing care. She had relied on him due to deteriorating memory. She wasn't aware she needed assistance and was reluctant to have carers as she wanted to be independent. Bluebird provided a small group of consistent
staff and were always reliable. She accepted the visits as she liked them all so much. The care increased over time, eventually to live in.
Throughout the four years I could always trust that Bluebird carers would be reliable, trustworthy and caring. The office staff were always responsive and informed me of any concerns or changes. We could discuss any issues and look for a way forward. It was challenging looking after someone in the late stages of dementia, especially for the live in carers, but they always showed such patience and kindness, often in difficult circumstances.
I'm very grateful to all the staff, thank you.

Reply from Renay Clark, Care Manager at Bluebird Care High Wycombe & Slough

Thank you for your kind review. It's was a pleasure to support you and your family, and we are glad you found our service reliable and responsive. We will share your kind words with the team.

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Review from Mark B (Son of Client) published on 23 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird Care have provided an excellent service with care visits, and then live-in care, for our 96-year old mother. We would highly recommend them. The carers have been efficient, caring, and a pleasure for Mum and close members of her family to deal with. They have been responsive to her requests,
and have good practical experience.


The supervisory team have been extremely efficient, and quick to respond to ad hoc requests for care changes and visit times for example. The systems work really well - the carers complete notes online after visits which are invaluable for keeping close family up to date with any issues.

Reply from Renay Clark, Care Manager at Bluebird Care High Wycombe & Slough

Thank you for your kind review. We're delighted our home and live-in care services have worked together to support you and your mother so well, and we appreciate your recommendation. We're pleased you found our service compassionate, efficient and responsive, and we are here to support you should you need anything else.

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Review from Deborah P (Daughter of Client) published on 22 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had a stroke in January 2024 and came home from hospital in March 2024 with extremely complex needs. Bluebird were brilliant right from the initial meeting, the carers were so kind and considerate, not only to my dad, but to the whole family. They looked after him so well for just over a year
until he sadly passed away in April. My dad was treated with care and dignity at all times. The Office Staff were really supportive to us all and helped us get through this difficult year. We are extremely grateful to Bluebird Care and would have no hesitation in recommending them.

Reply from Renay Clark, Care Manager at Bluebird Care High Wycombe & Slough

Thank you for your lovely review. We're touched to hear about the positive impact our team had on your dad and your family during such a challenging time. It means a lot to know our staff provided the care, dignity, and support you needed. We're sorry for your loss and are grateful for your kind words and recommendation.

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Review from G W (Wife of Client) published on 24 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers always turned up on time and were courteous and kind to my husband. We couldn't have done without their help during a quite a worrying time. For that we will always be grateful. Office staff were also accommodating and pleasant when requesting changing of timetable.

Reply from Renay Clark, Care Manager at Bluebird Care High Wycombe & Slough

Thank you for your five-star feedback and for sharing your positive experience. We're extremely grateful for your kind words and will share these with the team.

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Review from D N (Client) published on 7 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came home after fracturing my femur so had impaired mobility. I needed help with anything that demanded bending down ie shoes, socks, putting out rubbish, making beds, feeding the cat etc. The carers have been excellent, efficient, friendly and caring.I have no hesitation in recommending Bluebird
Care.

Reply from Renay Clark, Care Manager at Bluebird Care High Wycombe & Slough

Thank you for sending us your feedback. We're so pleased you are satisfied with our service and really appreciate your recommendation.

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Review from Mark R (Son of Client) published on 18 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot rate this company highly enough, they are both professional and highly personable in all interactions with my mother. All the team have been a delight to deal with. A 100% satisfaction from my Mum and me!

Reply from Renay Clark, Registered Manager at Bluebird Care High Wycombe & Slough

Thank you for your lovely feedback. It's a pleasure to support you and your mum, so we're delighted to hear of your satisfaction. We will pass your kind comments on to our team.

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Review from Elizabeth B (Daughter of Client) published on 12 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird carers are simply amazing. Not only do they do what you ask to be done, they think about what more can be done. They take a huge pressure off me and give my mum the best care possible. Very satisfied.

Reply from Renay Clark, Care Manager at Bluebird Care High Wycombe & Slough

Thank you for your lovely comments. It's a pleasure to support you and your mum, and we're delighted to hear you are satisfied with Bluebird Care.

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Review from S B (Daughter of Client) published on 11 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we have greatly valued the support Bluebird Care has put in place for my parents. They have been able to develop a good relationship with their main carer, combined with support from other carers and additional support when needed. All the carers have been excellent, helpful and professional.

Reply from Renay Clark, Care Manager at Bluebird Care High Wycombe & Slough

Thank you for taking the time to submit a review. We are really grateful for your kind feedback and will share this with our team.

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Review from L H (Daughter of Client) published on 7 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, Bluebird Care provide an excellent service, whether it be on the phone with the office or with the carers that visit my mother.

Reply from Renay Clark, Care Manager at Bluebird Care High Wycombe & Slough

Thank you for your lovely feedback. It means a lot to us and we will share your kind comments with our team.

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Review from W S (Client) published on 13 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Professional and helpful service from all carers. When a change of carer is needed at short notice, it would be helpful if they could call out their names on entering the house, especially if they haven't visited before.
Hope you will review the need to charge for appointment unless a month's notice
is given to cancel. Still feel this is excessive, especially on death or emergency admission to hospital, A&E etc.

Reply from Renay Clark, Registered Manager at Bluebird Care High Wycombe & Slough

Thank you for taking the time to leave a review. It's a pleasure to receive your five-star overall experience and hear that you are satisfied with our service. I will discuss your feedback with our team.

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Review from R H (Wife of Client) published on 20 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using Bluebird Care for over six weeks now and have nothing but praise and gratitude for the wonderful care, kindness and thoughtfulness we have received.


All the carers have been absolutely delightful. We are advised a week in advance as to who will be attending - if there are any changes,

we are informed. The times the carers will arrive are always honoured which we have found most helpful; again, if there are to be any changes, we are informed and consulted.


Based on our experience, we would have no hesitation whatsoever in recommending this Company.

Reply from Renay Clark, Care Manager at Bluebird Care High Wycombe & Slough

Thank you for taking the time to leave such a detailed review. It's a pleasure to support you and your family and we're delighted you're so satisfied with our service. We really appreciate your recommendation and will share your feedback with our team.

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Review from Belinda C (Friend of Client) published on 21 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all very kind and friendly. Bluebird Care has understood and accommodated our needs. We are very happy with their service to date and are grateful to have their service in place. They are flexible in how they help and will turn their hand to either cleaning or caring and they will adapt
accordingly.

Reply from Renay Clark, Care Manager at Bluebird Care High Wycombe & Slough

Thank you for your lovely review. We are delighted you are satisfied with our service and will share your feedback with our team.

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Review from Philip R (Son of Client) published on 17 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my experience of Bluebird Care, they provide an excellent service and at a level that inspires total trust in their care abilities/services. I would highly recommend Bluebird Care to anyone needing help with the care for family members.

Reply from Renay Clark, Registered Manager at Bluebird Care High Wycombe & Slough

Thank you for sending such a lovely review. We're delighted you are happy with our service and we really appreciate your kind recommendation.

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Review from Holly H (Daughter of Client) published on 15 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience with Bluebird Care has been absolutely fantastic. One member of staff, in particular, was so kind and helpful when we were first trying to set up a care package for my dad and has continued to check in with us during our first week. Our four carers are all absolutely lovely - I work in
healthcare myself and they are definitely a cut above the norm and the whole service has felt absolute value for money. Could not recommend Bluebird more highly if you are looking for care at home.

Reply from Renay Clark, Care Manager at Bluebird Care High Wycombe & Slough

Thank you for taking the time to send us feedback. We really appreciate your recommendation and your lovely comments mean a lot to us. We will share this brilliant review with the team.

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Review from Lynn C (Daughter-in-law of Client) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Called several home care agencies in the hope of getting urgent and ongoing home support for my mother-in-law after a fall leaving her on the floor for many hours.
Bluebird Care responded and although phoning at 11 am on Friday, at 1 pm a member of staff was at Mother-in-law's home to undertake an
assessment of needs. She was professional and courteous, obviously skilled in her questions in order to get the most information to provide a comprehensive care/needs plan. She was able to get an urgent care plan sorted to commence the next day at three visits per day. She looked around the house at potential risk factors and even 'smelt' a UTI, suggesting the GP be contacted for some medication, something the carers would do in the future. All in all, an excellent service - from both subsequent carers' visits (which my mother-in-law looks forward to) and from the member of staff who averted an ongoing crisis and lessened the stress levels of family members who are not local.

Reply from Renay Clark, Care Manager at Bluebird Care High Wycombe & Slough

Thank you for leaving such a lovely and detailed review. It is our pleasure to support you and your mother-in-law and we are very glad to hear you are so satisfied with our service. We will share your kind comments with our team.

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Review from Simon D (Son of Client) published on 12 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Bluebird Care looked after my parents over a 5 year period. At all times, they were extremely professional, efficient and caring. They worked with us and showed complete flexibility as when required and always provided carers that matched not only our parents needs but also their personalities.
I would highly recommend Bluebird to others.

Reply from Renay Clark, Care Manager at Bluebird Care High Wycombe & Slough

Thank you for your lovely feedback. We were delighted to support you and your parents for so many years, and we're very grateful for your recommendation.

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Current Review Score: 9.8 (9.791)

Overview of Review Score

The Review Score of 9.8 (9.791) out of 10 for Bluebird Care High Wycombe & Slough is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.791 for Bluebird Care High Wycombe & Slough is calculated as follows: ( (205 Excellents x 5) + (45 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 254 Ratings = 4.791

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care High Wycombe & Slough is based on 43 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Oct 2017

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (4)

Top 20 Large & Mid-size Home Care Groups 2023

Recipient: Bluebird Care

Date: Wednesday 31 May 2023 More details

Top 20 Large & Mid-size Home Care Groups 2022

Recipient: Bluebird Care

Date: Thursday 31 Mar 2022 More details

Bluebird Care National Team Member of the Year Award 2019

Recipient: Bluebird Care High Wycombe & Slough

Date: Thursday 14 Nov 2019 More details

Meet the Team (2)

Renay

Renay Clark

Job Title: Care Manager

Joined: 2011

Renay oversees our day-to-day services with a strong focus on customer well-being and meeting strict industry standards. She ensures the team provides safe and outstanding care that consistently exceeds expectations.
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Claire & Norman

Claire & Norman Murphy

Job Title: Owners

Joined: 2021

Claire & Norman are driven by a commitment to provide an excellent and responsive service to our customers while creating a supportive, growth-oriented and rewarding environment for our staff.
... Read more

Frequently Asked Questions about Bluebird Care High Wycombe & Slough

What Type of Services does Bluebird Care High Wycombe & Slough offer?

Bluebird Care High Wycombe & Slough offers Home Care.

How many Carers does Bluebird Care High Wycombe & Slough employ?

Bluebird Care High Wycombe & Slough employs 70 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care High Wycombe & Slough to verify any information. View our terms and conditions. Bluebird Care High Wycombe & Slough has an Enhanced Service - more info.