Bluebird Care High Wycombe & Slough

31 Summers Road, Burnham, Slough SL1 7EP
Review Us
9.8 74 Reviews
  • Bluebird Care High Wycombe & Slough, Slough
Bluebird Care High Wycombe & Slough, is an "Outstanding" CQC-rated (October 2017) home & live-in care provider. They offer a wide range of support to help keep people safe and cared for in the comforts of their own homes.

Care visits range from 30 minutes right up to 24-hour live-in support. Choosing Bluebird Care High Wycombe & Slough means high-quality home care without the stress and upheaval of moving into a residential care home.

Their experienced Care Assistants are trained to the highest level and supported continuously to ensure they are providing only the very best care.
Show Bluebird Care High Wycombe & Slough on the Map

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £42

Rates may vary based on visit duration, short-term bookings, or weekend appointments. Contact us for detailed pricing.

These prices are only a guideline, please contact Bluebird Care High Wycombe & Slough to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Jade Hobbs (Head of Care)

Bluebird Care High Wycombe & Slough Reviews (74)

9.8

Bluebird Care High Wycombe & Slough has a Review Score of 9.8 (9.791) out of 10, based on 43 reviews in the last 2 years.
Over all time Bluebird Care High Wycombe & Slough has 74 reviews.

Overall Experience
  • 67
  • 7
  • 0
  • 0
  • 0
Date Published
  • 74
  • 8
  • 19
  • 43
  • 31
Reviewer Connection to Bluebird Care High Wycombe & Slough
  • 29
  • 16
  • 11
  • 5
  • 4
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 74, showing 21-40
Review from Caroline H (Wife of Client) published on 5 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we are extremely happy with the care BlueBird has provided.
Our live-in carer is superb and has provided my husband with the support he needs since his accident. She is very patient, kind, knowledgeable, and a pleasure to be with.
I couldn't recommend BlueBird more highly.
Reply from Renay Clark, Care Manager at Bluebird Care High Wycombe & Slough

Thank you for sending such lovely feedback. We are delighted you are so satisfied with Bluebird Care and we appreciate your recommendation.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from B H (Wife of Client) published on 4 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
So far we have been very happy with the service from Bluebird Care Burnham. The staff are very caring and helpful.
Reply from Renay Clark, Care Manager at Bluebird Care High Wycombe & Slough

Thank you for taking the time to submit a review. We are delighted you are satisfied with our service and we will share your feedback with the team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Marie P (Client) published on 28 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very satisfied with the service provided by Bluebird Care. All my requirements are met. The carers are all very pleasant and greet me with a smile daily.
Reply from Nicky Beadle, Registered Manager at Bluebird Care High Wycombe & Slough

Thank you for taking the time to submit a review. We are very happy to hear you are satisfied with our service and we will share your lovely feedback with our team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J G (Daughter-in-law of Client) published on 28 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law was taken ill suddenly and Bluebird Care took over looking after him and my mother-in-law when NHS homecare ended. The Bluebird managers were outstanding in their effort and patience in helping my parents-in-law, the daily carers were pleasant and attentive and all Bluebirds reliably
dealt with any issues as they arose. We were very happy with the service provided.
Reply from Nicky Beadle, Registered Manager at Bluebird Care High Wycombe & Slough

Thank you for your feedback. It's an honour to support you and your parents-in-law and we are delighted you are so happy with our service.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from G M (Client) assisted by family/friend published on 23 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy to say that I am satisfied with the services of Bluebird Care and also with their carers. I would certainly recommend them to anyone.
Reply from Nicky Beadle, Registered Manager at Bluebird Care High Wycombe & Slough

Thank you for your recommendation. We are delighted to hear you are satisfied with our service and will share your review with our team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Carol M (Power of Attorney of Client) published on 23 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird Care has provided care for many of our clients over the past twelve years and I have to say they are one of the most respected care providers. Their staff are well-trained, always conscientious and offer the highest standard of care. When we are asked for recommendations, Bluebird Care are
consistently the top of the list.
Reply from Nicky Beadle, Registered Manager at Bluebird Care High Wycombe & Slough

Thank you for leaving a review. It's our pleasure to support you and we really appreciate your lovely feedback and recommendation.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Alan D (Son of Client) published on 21 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was in the care of Bluebird Care at her home in Buckinghamshire for thirteen years from 2011 to 2024. Care was limited at first because she and her daughter (my sister) were just housebound but were still mobile at home. As time went they needed more care and my sister went into hospital and
died in the summer of 2020.
However, although my mother was aged 101 at the time, her morale supported by Bluebird Care was good enough to keep her going for another four years. During the later part of the period, the care staff also had to operate mobile and later fixed winches to lift her in and out of bed and into her chair. Finally, for the last six months of her life, she needed 'live in' care.
Since I live 200 miles away, latterly her only relation and could only make occasional but regular visits, I was very much dependent on Bluebird Care between visits to 'keep the show on the road.' My mother's survival to the age of 105 is, in itself, a measure of success.
Reply from Nicky Beadle, Registered Manager at Bluebird Care High Wycombe & Slough

Thank you for taking the time to leave a review. It was a pleasure to support you and your mother for thirteen years and we were incredibly sad when she passed away. We made some wonderful memories with your mother who was a lovely lady and our whole team send their condolences at this difficult time.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from V D (Daughter of Client) published on 16 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Had a few teething problems but they were acted upon immediately. The care assistance has really helped me get the right balance and improve the well-being for both me and Mum.
Reply from Nicky Beadle, Registered Manager at Bluebird Care High Wycombe & Slough

Thank you for sending your feedback. It's a pleasure to be supporting you and your mum, and we're delighted to now be providing the right balance for you both.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Susan B (Client) published on 31 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My carer lives up to that word. She does really care whether I'm pleased or not. When she can't obtain what I ask for when shopping, she uses her bain to buy an alternative and quite often it's an improvement. With cleaning, she gets on with it and makes no fuss or complaint. When I've complained about
another carer, she has doubled her effort to put things right. She doesn't hang about chatting but actually gets on with the work, although she does have meaningful conversations towards the end of her visit. She is not critical of me despite my many faults.
Reply from Nicky Beadle, Registered Manager at Bluebird Care High Wycombe & Slough

Thank you for leaving such a lovely review. We really appreciate your positive feedback and will share your comments with the team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Matthew J (Son of Client) published on 24 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was very weak but desperate to leave hospital. She knew the end was near and wanted to be at home. Thank goodness I called Bluebird Care. The problems disappeared and Mum was home a couple of days later. The care she was given was sympathetic and tireless. All the carers were friendly and helpful
and made me feel supported after a long time of managing alone. Sadly, my mother passed away a few weeks later. Again, Bluebird helped me deal with things and got me through those terrible hours when I felt too overwhelmed to think. I recommend them to anyone.
Reply from Nicky Beadle, Registered Manager at Bluebird Care High Wycombe & Slough

Thank you for taking the time to share your experience and we want to, again, express our condolences for your loss. It was a pleasure to help your mum leave hospital to spend her final weeks at home and we are grateful to have helped you through that challenging time. We appreciate your kind words and will share these with our team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Carole R (Wife of Client) published on 12 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
After contacting the staff at Bluebird she has provided us with a helpful understanding service regarding our needs.
The three carers we have been in contact with have been very helpful and respectful.
I would recommend Bluebird Care to anyone who needs that extra help in looking after a loved one.
It
has certainly helped me with my husband.
Reply from Nicky Beadle, Registered Manager at Bluebird Care High Wycombe & Slough

Thank you for leaving such a glowing review. We are delighted you would recommend Bluebird Care, and it is a pleasure to support you and your husband. We will share your lovely feedback with our team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Lisa O (Daughter of Client) published on 1 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first phone call, when I called in tears to ask for help with my father, Bluebird Care has been absolutely brilliant. They managed to find the time for the deputy care manager to come and see us that day (Friday) and care was put into place for my father starting in the morning the next day!
The deputy care manager was so professional, caring and extremely thorough and we felt, right from the start, that we had found the best care company for us. All the carers that we have met, so far, have been lovely, extremely kind, caring and gentle with my father who suffers from advanced vascular dementia and Alzheimer's disease. It is so comforting to know that we are in such good hands. Thank you Bluebird, your team is amazing!
Reply from Nicky Beadle, Registered Manager at Bluebird Care High Wycombe & Slough

Thank you for leaving such a lovely review. It's a pleasure to support you and your father and we are delighted you are so happy with our care service. We will be sure to share your amazing feedback with our team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M P (Daughter of Client) published on 31 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird Care operates an excellent care service. We have been using the for over eighteen months and would definitely recommend. Our loved ones are so important to us and they certainly give me peace of mind knowing that they care for my dad well.
Reply from Nicky Beadle, Registered Manager at Bluebird Care High Wycombe & Slough

Thank you for taking the time to leave such a lovely review. We're pleased to provide much-needed support and peace of mind to you and your family and we really appreciate your recommendation.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Patricia L (Daughter-in-law of Client) published on 31 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very grateful for everything Bluebird Care did for us, the family, in the provision of care for my mother-in-law. They found us an excellent live-in carer who looked after our mother for a year and three months. They had similar senses of humour and had many moments of hilarity, which were shared
with the family. Over this period, they grew very fond of each other and my mother-in-law trusted her implicitly.
When this carer had her holiday breaks, Bluebird Care found us excellent replacements. Later, as my mother-in-law's health deteriorated, her live-in carer took increasingly excellent care of Mum, attending to all her needs.
Bluebird Care arranged all required NRS equipment and had Mum's medication reviewed and arranged for an at-home hearing test.
We are so grateful to Bluebird Care for enabling my mother-in-law's wish to remain at home, up to her passing. Thank you so much.
Reply from Nicky Beadle, Registered Manager at Bluebird Care High Wycombe & Slough

Thank you for sending your feedback. It was our pleasure to support you and your mother-in-law and we really appreciate you taking the time to leave a review during this difficult time. We're very grateful for your lovely words and will share these with the team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jolanta S (Client) published on 14 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have carers coming in to see me every other day. They help me with my personal problems. I find that the carers are excellent and help me out around the house I don’t have any problems with the staff and management.
Reply from Nicky Beadle, Registered Manager at Bluebird Care High Wycombe & Slough

Thank you for sending your feedback. It’s lovely you find our staff excellent, and we’ll share your kind comments with them.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Thelma D (Client) published on 2 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All carers are good! They are friendly and I look forward to their visits. They are well able to do all the prep and cooking of my meals as required.
Reply from Nicky Beadle, Registered Manager at Bluebird Care High Wycombe & Slough

Thank you for your lovely comments, we will be sure to pass these on to our team!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Catherine W (Daughter of Client) published on 30 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff we met were kind and empathetic - both with my mother and also with us. The manager was able to be flexible to accommodate my mother's increasing needs and their care enabled us to fulfil Mum's wish to spend her last days at home, for which we are all very grateful.
Reply from Nicky Beadle, Registered Manager at Bluebird Care High Wycombe & Slough

Thank you for submitting your feedback. We really appreciate your kind comments and are happy to have supported your mum to stay at home.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from B K (Client) published on 23 January 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My carers all respect my need for independence and leave me to manage independently as far as I can, although they must itch to intervene at times. I recognise that my urge to be independent must be really irritating at times. They are always cheerful and cooperative and responsive to any requests I
make. They are also friendly and communicative which has eased our relationship.
I have been a little worried that I was asking them to do more than they should. They have always reassured me as to what was acceptable and this has been a great relief and help.
They all have a lovely, friendly attitude which has led to trust and a genuine feeling of relaxation between us.
Reply from Nicky Beadle, Registered Manager at Bluebird Care High Wycombe & Slough

Thank you for your lovely review. We are really glad to hear we are helping you, particularly with your independence. I will share your kind comments with the team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from I N (Son of Client) published on 5 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We're very happy with the support Bluebird Care has provided over the last several weeks. The carers are kind and supportive and have provided exemplary care for my mother, who is very grateful for their help. The staff have also been quick to respond to our needs at short notice and flexible with respect
to getting support at short notice. I would not hesitate to recommend them to others.
Reply from Nicky Beadle, Registered Manager at Bluebird Care High Wycombe & Slough

Thank you for taking the time to submit your feedback; we really appreciate your lovely comments. We are delighted to hear how happy you are with our service, and we will pass your review on to our team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Karen T (Daughter of Client) published on 5 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We've had a live-in carer for my mum from Bluebird Care, and it has been excellent.
My mum has and continues to make good progress.
The main carer is very diligent and caring and is of a positive nature.
She works very hard and is proactive in suggesting activities, exercise and foods, asking
me to supply ingredients so she can cook meals from scratch instead of relying on ready meals.
Reply from Nicky Beadle, Registered Manager at Bluebird Care High Wycombe & Slough

It's a pleasure to read your positive feedback about our live-in care service. Thank you for taking the time to submit a review.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.8 (9.791)

Overview of Review Score

The Review Score of 9.8 (9.791) out of 10 for Bluebird Care High Wycombe & Slough is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 43 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.791 for Bluebird Care High Wycombe & Slough is calculated as follows: ( (205 Excellents x 5) + (45 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 254 Ratings = 4.791
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care High Wycombe & Slough is based on 43 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Oct 2017

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (4)

Meet the Team (2)

Renay

Renay Clark

Job Title: Care Manager Joined: 2011

Renay oversees our day-to-day services with a strong focus on customer well-being and meeting strict industry standards. She ensures the team provides safe and outstanding care that consistently exceeds expectations.

Claire & Norman

Claire & Norman Murphy

Job Title: Owners Joined: 2021

Claire & Norman are driven by a commitment to provide an excellent and responsive service to our customers while creating a supportive, growth-oriented and rewarding environment for our staff.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care High Wycombe & Slough to verify any information. View our terms and conditions. Bluebird Care High Wycombe & Slough has an Enhanced Service - more info.