Review from Rachel J (Daughter of Client) published on 24 November 2023
Submitted via Postal Card • Report

Overall Experience

My mother is extremely pleased with the care provided and the staff that visit her are very caring.

Reply from Nicky Beadle, Registered Manager at Bluebird Care High Wycombe & Slough

Hi Rachel. Thank you for submitting your feedback, it's much appreciated. We are delighted to hear your mother is extremely pleased with our care service and we will pass your lovely comments on to the team.

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Review from Jill T (Daughter of Client) published on 23 November 2023
Submitted via Website • Report

Overall Experience

Bluebird Care have been wonderful, they provided at very last minute, live-in care for my dad following an operation. The care and support that was provided was spot-on for his needs and management were always quick to respond to any queries.

Reply from Nicky Beadle, Registered Manager at Bluebird Care High Wycombe & Slough

Thank you for submitting your feedback. We're delighted to read your lovely comments about our live-in service, and have passed your compliments on to the team. It was a pleasure to support you and your dad.

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Review from Dinah A (Client) published on 17 November 2023
Submitted via Website • Report

Overall Experience

Bluebird Care have been amazing in helping Dad to stay in his home for longer. He loved all the carers and looked forward to their visits every day.
The carer has been amazing from her first visit to arrange Dad's care to making arrangements when Dad left to go into a home. She is always quick to

respond to queries and has always put our minds at rest. I cannot recommend Bluebird Care enough!

Reply from Nicky Beadle, Registered Manager at Bluebird Care High Wycombe & Slough

Thank you for leaving such positive feedback. We are glad to have supported your dad in his own home and we really appreciate you taking the time to review us.

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Review from T C (Daughter of Client) published on 18 July 2023
Submitted via Website • Report

Overall Experience

Bluebird provides excellent care for my mum and all members of the team are a pleasure to deal with - both those that come to her house and everyone in the main office. Mum's regular carer is particularly good at cooking her a delicious meal and she enjoys his company. Living over 3 hours away from

Mum, I feel reassured Bluebird are 100% reliable and will be there to care for Mum when she needs it. The management staff are very responsive to requests, efficient and easy to discuss Mum's care with. Thank you, everyone...you are all very much appreciated.

Reply from Nicky Beadle, Registered Manager at Bluebird Care High Wycombe & Slough

Thank you for submitting a lovely review. We’re glad to be reassuring you and it’s lovely to hear that Mum is enjoying the meals her care assistant is cooking for her!

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Review from T D (Daughter of Client) published on 8 February 2023
Submitted via Website • Report

Overall Experience

I have finally got round to saying that big thank you for supporting my mother and myself over the years that you cared for her and particularly over the last two when her situation became very difficult. She did not want to go into a care home and you managed to help me avoid that.
I knew I could

always rely on you to turn up whatever else was happening, be on time, cheerful and efficient. The care was always completed before leaving, often going beyond what was expected and performed in a kind and patient manner, even when Mum was perhaps not the easiest. You helped her keep her dignity and as much independence as she could have.
You were a such a great support for myself too, you give a bespoke service, nothing was ever too much trouble, never once did I feel we were too much, any problem thrown your way was solved. I could not have done it without you, you were brilliant.

Reply from Nicky Beadle, Registered Manager at Bluebird Care High Wycombe & Slough

Thank you so much for leaving such lovely feedback. We are happy to have supported both yourself and your mother and will pass your kind words on to the team.

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Review from Donald S (Client) published on 31 January 2023
Submitted via Website • Report

Overall Experience

Bluebird have provided excellent care for my late wife for many years. I asked them to do the same for me as I live on my own. Also, unlike other carers, they are happy to send a carer for 45 minutes rather than a minimum of two hours.

Reply from Nicky Beadle, Registered Manager at Bluebird Care High Wycombe & Slough

Thank you for leaving such positive feedback, Donald! It's a pleasure to support you and we will pass your review on to the team.

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Review from H Y (Daughter of Client) published on 6 January 2023
Submitted via Website • Report

Overall Experience

My mum has been receiving care from Bluebird for several years and regarded the carers as her second family. They have consistently shown her love and helped her keep a good degree of independence and given her companionship as well as a high standard of care. The office, too, have been incredibly supportive

and efficient in liaising with the GP and pharmacy on medications where needed. Anything needed was always slotted into place so quickly. I have never had to wait for the phone to be answered. I cannot really write the peace of mind that this care has afforded me while I was at a distance. I have to say a particular thank you to the carers who were with my mum on the day of her passing, the love, dignity and gentleness that they gave to her before and when the ambulance crews arrived were as if she was their own mother. They have consistently gone above and beyond the call of duty and I cannot rate Bluebird highly enough, I will always be grateful to them.

Reply from Nicky Beadle, Registered Manager at Bluebird Care High Wycombe & Slough

We are sorry for your loss, but want to thank you for taking the time to leave such a lovely review. We are happy to have supported you during this difficult time and will pass your comments on to our care team.

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Review from Louise S (Daughter of Client) published on 9 May 2022
Submitted via Website • Report

Overall Experience

Bluebirds have been outstanding.
My mother was in a very difficult place emotionally and physically. My father was needing increasing support and a brief hospital stay made us all realise that my mother being the only career was not sustainable.
Bluebirds stepped in within 3 weeks to turn this situation

around and the professionalism and training of each carer have been “breathtaking”.
I live overseas and to be able to keep track on the app of what the carers are doing is incredibly reassuring.
It’s difficult to put into words how much “peace of mind” having Bluebirds backup is giving me.

Reply from Nicky Beadle, Registered Manager at Bluebird Care High Wycombe & Slough

Hi Louise, thanks for leaving your feedback. That's so lovely to hear; we'll pass your review on to the team!

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Review from Mary S (Husband of Client) published on 20 April 2022
Submitted via Website • Report

Overall Experience

We all appreciate that the first week of my husband's homecoming from a Nursing Home to Live in Care with Bluebird did not exactly go to plan due to the fact the carer put in place tested positive for COVID the day before he was due to start with us!
However, we just wanted to say thank you to all

involved for making things work. After a week our carer is now with us and settling in. Everyone worked so hard and effectively to make sure we had the support we needed during a difficult handover and this is an immense accolade to all the staff team who worked together to achieve it. Nothing was too much trouble and we felt secure in the knowledge everything would be sorted. All at Bluebird, who we have met, are very caring, special and dedicated people and they should be very proud of what they do and how much they help and reassure 'wife' carers like myself.

Reply from Nicky Beadle, Registered Manager at Bluebird Care High Wycombe & Slough

Hi Mary. It's great to hear how happy you are with Live-in Care. Thank you for leaving such a nice review.

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Review from L C (Brother of Client) published on 29 March 2022
Submitted via Website • Report

Overall Experience

I am very pleased with the quality of care my brother is receiving from Bluebird. He has a very able and kind live-in carer who is backed up by friendly and very capable visiting carers. My brother tells me he is being very well looked after. The office team have been excellent in supporting my brother's

care.

Reply from Nicky Beadle, Registered Manager at Bluebird Care High Wycombe & Slough

Hi, thank you for leaving this recommendation. We're happy to be of service and are glad to hear that your brother is benefitting from having both home and live-in care.

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Review from Penny S (Client) published on 29 March 2022
Submitted via Website • Report

Overall Experience

We have used Bluebird twice now, last summer and previously in 2011. Each unbearably awful experience we were going through was helped in every possible way by everyone concerned at Bluebird, from the owners through to all carers. They are all deeply caring, committed to their jobs, and use a mix of

empathy, kindness and practicality, with a dash of humour thrown in to provide light relief when needed (and this is a special skill, knowing when this will help a family in crisis, for which they should be commended). We cannot recommend them highly enough. Exceptional, customised, very much appreciated care - many thanks.

Reply from Nicky Beadle, Registered Manager at Bluebird Care High Wycombe & Slough

Thank you for leaving such a lovely review, Penny. It's our pleasure to have been able to help you and we'll pass your kind words onto the team.

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Review from Clare G (Daughter of Client) published on 1 March 2022
Submitted via Website • Report

Overall Experience

We are very happy with the standard of care given to my father. He speaks very highly of all the staff, and they all seem to genuinely care about him. Our coordinator has also been very helpful when we've had to make changes to his care recently. Many thanks to all.

Reply from Nicky Beadle, Registered Manager at Bluebird Care High Wycombe & Slough

Thank you for leaving such a nice review. It's lovely to read how satisfied you are with our services.

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Review from N D (Son of Client) published on 1 March 2022
Submitted via Website • Report

Overall Experience

I have used Bluebird from 2018 to the present day to provide care for my parents. In summary, the level of care has been excellent. Initially, Bluebird provided care/cleaning services a couple of times a week. Then the care moved to 24hr/daycare for my dad. Now a carer comes in 4 times/a day every

day. Throughout I have been impressed with the quality of the carers and the managers/support staff. The support staff are quick to get hold of me to resolve any issues.
An example of the level of care: My dad was in hospital during COVID and the hospital staff could not get my Dad to eat so his live-in carer went into the hospital to feed my dad. Note, this was pre-vaccinations.

Reply from Nicky Beadle, Registered Manager at Bluebird Care High Wycombe & Slough

It's a pleasure to help you and your family! Thank you for taking the time to leave us a review.

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Review from Fiona M (Daughter of Client) published on 18 January 2022
Submitted via Website • Report

Overall Experience

As my mum's health began to deteriorate, it became clear I needed to engage the service of a Care company to support me as I was also working full time. I found Bluebird through a referral and at no point in our relationship have I had cause to doubt my decision. It was an incredibly difficult time

but the care from Bluebird was just exceptional and although mum resisted early on, having been a very independent 92-year-old, she was won over by every one of the carers that supported her. They were always friendly, went over and above to make sure she had what she needed and never more so than when sadly mum was moved to a hospital bed and that changed her needs... they were just brilliant. I will go so far to say that without them, life would have been very different for both mum and I.
Although the times are incredibly tough for the Care Profession, Bluebird never let me down and communicated well when things did have to change either their side or mine. Thanks is not enough!

Reply from Nicky Beadle, Registered Manager at Bluebird Care High Wycombe & Slough

Thank you for taking the time to write such a lovely review! We appreciate being given the opportunity to make a real difference to you and your mum.

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Review from Brian F (Son of Client) published on 5 April 2021
Submitted via Website • Report

Overall Experience

I engaged the services of Bluebird Care for my mother who was struggling to cope during lockdown. She was unable to carry out general chores herself and required assistance with meal preparation and medication. All of the care staff that visit her are fantastic and brighten her day. The communication

and support from the office team has been first class too. Everyone has been very friendly and efficient at all times.

Reply from Jade Hobbs, Head of Care at Bluebird Care High Wycombe & Slough

We're touched by your kind words about our care staff and office team, and we're so glad we could brighten your mother's day. Thank you for your trust in Bluebird Care.

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Review from Richard S (Son of Client) published on 29 March 2021
Submitted via Website • Report

Overall Experience

Just a brief note to thank Bluebird Care South Bucks, South Wycombe & Slough for providing excellent care at home for my father for the last few months. The care that he received from them was exceptional in my opinion. Nothing seemed too much trouble and their professionalism is second to none. Nothing

was too much trouble and it was comforting to know that my father was in good hands and I knew he was well cared for. All in all, top marks to Bluebird Care South Bucks, South Wycombe & Slough, an outstanding carer.

Reply from Ian Inglis, Director at Bluebird Care High Wycombe & Slough

Everyone at Bluebird Care is delighted and proud to have been involved in the care for your father, and your kind words mean so much to all of us. Hopefully they assist others when making a choice on care provider for their loved ones, which is always a difficult decision to make.

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Review from Carole L (Daughter of Client) published on 29 March 2021
Submitted via Website • Report

Overall Experience

I cannot fault these guys. Mum is so well looked after. She has total confidence in her carers. The family is so grateful to be able to spend quality time with Mum now that her care is in the hands of professionals. We can do things we enjoy with her now rather than just worrying about whether she

is well enough provided for. Bluebird Care South Bucks, South Wycombe & Slough are very good at communicating with us so that we understand how they are helping her as her needs change.

Reply from Ian Inglis, Director at Bluebird Care High Wycombe & Slough

We very much appreciate your kind and heartfelt testimonial and we are delighted that Mum has such confidence in her carers, keeping her safe and independent at home. Everyone at Bluebird Care truly values comments such as yours, thank you.

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Review from Cathy M (Client) published on 25 March 2021
Submitted via Website • Report

Overall Experience

I became ill at the beginning of March and Bluebird Care were very quick to respond to my needs. They were able to provide me with live-in care at short notice to see me through a very difficult time.
The care I received was second to none. My carer liaised with my surgery and pharmacy on my behalf,

I am very hard of hearing so this reduced my stress levels greatly. She collected prescriptions, samples and medication at a time where I was unable to leave the house. She made me feel so safe and that my welfare was the most important thing during her stay with me.
Thank you so much to Bluebird, you are a truly amazing team.

Reply from Ian Inglis, Director at Bluebird Care High Wycombe & Slough

Thanks very much for the lovely testimonial and endorsement of our care services. Comments such as yours are valued immensely by everyone at Bluebird Care, especially those care staff whom you had visit you recently. We hope that customer reviews of our services assist others when faced with the difficult decision of choosing a care provider for themselves or a loved one.

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Review from Jane R (Daughter of Client) published on 9 March 2021
Submitted via Website • Report

Overall Experience

We have always been very pleased with the quality of care provided to our mum by Bluebird. She has visits 4x per day and gets on really well with the carers. Staff in the office are responsive, polite and helpful, and whenever there are issues that need resolving the care manager/coordinator is always

quick to reassure and do whatever she can to help.

Reply from Ian Inglis, Director at Bluebird Care High Wycombe & Slough

All of us at Bluebird Care want to express our gratitude and appreciation for your kind words. It is always heartening for all staff to learn that our customers and their family members are satisfied with our service levels and that the service we provide is having a positive impact on those we care for.

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Review from Charlie D (Mother of Client) published on 9 March 2021
Submitted via Website • Report

Overall Experience

My son has 6 hours of care a day from Bluebird Care he has been recovering from an operation and the carers he has received are excellent very caring they have been doing baking, exercise with him as part of his recovery. They ensure he eats and drinks throughout their visit takes his medication on

time. They do activities with him to help his recovery also help him join online activities with his care professionals. They keep his house clean and go over and above each day. He so enjoys their company and looks forward to their visit each day. Without their care and compassion, I don’t feel he would have recovered so quickly.

Reply from Ian Inglis, Director at Bluebird Care High Wycombe & Slough

We are delighted that the care we provide for your son is helping his recovery from an operation and that he looks forward to the visits by our care staff. We will ensure that all the care staff involved are made aware of your comments. They will be very pleased indeed to hear that enjoys the activities.

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Bluebird Care High Wycombe & Slough

Care Provided

Types of Home Care

Contract Durations

Age Ranges

Personal Care Services

Household Services

Other Care Provided

Funding & Fees

Funding Types Accepted

Good to Know

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Person in charge