Office 20, Hanson Lane Enterprise Centre, Hanson Lane, Halifax, HX1 5PG
View Full Details of Bluebird Care Bradford NorthAuntie has had good service from the carer today. She generally likes the staff. One carer can be a little sharp in their tone of voice. Auntie does not wish to add anything else ...........
I only get to visit my mum twice per year and she seems to be doing very well. We can't thank the carer enough for the care she shows my mum and we really appreciate all her hard work . She has lively conversations with mum and it is nice to know that mum has a friendly face whenever mercy is visiting
Amazing personable extremely caring & professional.Have really helped with my Mum and made life much easier and happier for us all .Great Team and Mum loves them ..she us usually vary of people but looks forward to every visit
I have been with Bluebird Homecare for some time now, and I am very pleased with the progress. The carers are excellent, well trained, very helpful and friendly. They are very professional and work very hard at what is a difficult job. I have been a quadriplegic for 16 years and this group of carers are the best I have ever had. You work around me and the call times that I need, which is brilliant. The all round care is excellent!! I wish I had found Bluebird years ago. Thankyou very much for your care and attention. Please convey my gratitude to all staff involved.
Bluebird care took over my care from a previous provider in March 2025. Standards of care are good overall. Any issues we have had when contacting the management team have not always been dealt with promptly and to our satisfaction. I don't always feel listened to due to my speech impairment. However, I am happy with Bluebird Care at this point.
I feel very confident that my Mum is being taken care of by Bluebird Care,all of the carers that look after my Mum's basic needs, treat her with dignity, respect and empathy. They have become part of our extended family. The yearly reviews are helpful to identify any changes that my Mum may require in her care plan, last year my Mum had to go into hospital and Bluebird were concerned and asked after her welfare which goes above and beyond.I particularly like the website where I can check on the customer schedule, read the notes on the visits and I use the online chat if I need to change or enquire about anything, this is always promptly dealth with, all in all yes I recommend Bluebird Care .
Bluebird are lovely set of ladies who care for my mum, they are efficient at alerting the correct services when something is wrong, they are kind and gentle and prompt on timings. My mum is happy with her care (eldwick West Yorkshire)
All good, look after my mother with a smile, always cheerful always want to help Always make sure you know what you want as they provide what you ask for no more or less. I am happy to recommend them to any potential user!
Communication is, to say the least, "very slow" to "non-responsive". Care plans are created, but not adhered to. In many instances, tasks were ticked as completed, when in fact those particular cares had not been done. They are dismissive and defensive if any concerns are raised. There is little or no integration of new carers, into the family - suddenly a new carer will turn up, who has never been before, doesn't know where anything is in the house, or what to do. You, therefore, spend your time assisting the carer to do their tasks throughout the whole visit. There appears to be very little teamwork, and the organisation just seems to be run very haphazardly, which causes no end of confusion for the service user. We would never recommend BlueBird Care, Bradford (North) to any of our friends, family or colleagues, as we have been let down very badly on more than one occasion with them. Bluebird care has been a very negative experience, and one we would hope never to repeat.
Auntie has had good service from the carer today. She generally likes the staff. One carer can be a little sharp in their tone of voice. Auntie does not wish to add anything else ...........
I only get to visit my mum twice per year and she seems to be doing very well. We can't thank the carer enough for the care she shows my mum and we really appreciate all her hard work . She has lively conversations with mum and it is nice to know that mum has a friendly face whenever mercy is visiting
Amazing personable extremely caring & professional.Have really helped with my Mum and made life much easier and happier for us all .Great Team and Mum loves them ..she us usually vary of people but looks forward to every visit
I have been with Bluebird Homecare for some time now, and I am very pleased with the progress. The carers are excellent, well trained, very helpful and friendly. They are very professional and work very hard at what is a difficult job. I have been a quadriplegic for 16 years and this group of carers are the best I have ever had. You work around me and the call times that I need, which is brilliant. The all round care is excellent!! I wish I had found Bluebird years ago. Thankyou very much for your care and attention. Please convey my gratitude to all staff involved.
Bluebird care took over my care from a previous provider in March 2025. Standards of care are good overall. Any issues we have had when contacting the management team have not always been dealt with promptly and to our satisfaction. I don't always feel listened to due to my speech impairment. However, I am happy with Bluebird Care at this point.
I feel very confident that my Mum is being taken care of by Bluebird Care,all of the carers that look after my Mum's basic needs, treat her with dignity, respect and empathy. They have become part of our extended family. The yearly reviews are helpful to identify any changes that my Mum may require in her care plan, last year my Mum had to go into hospital and Bluebird were concerned and asked after her welfare which goes above and beyond.I particularly like the website where I can check on the customer schedule, read the notes on the visits and I use the online chat if I need to change or enquire about anything, this is always promptly dealth with, all in all yes I recommend Bluebird Care .
Bluebird are lovely set of ladies who care for my mum, they are efficient at alerting the correct services when something is wrong, they are kind and gentle and prompt on timings. My mum is happy with her care (eldwick West Yorkshire)
All good, look after my mother with a smile, always cheerful always want to help Always make sure you know what you want as they provide what you ask for no more or less. I am happy to recommend them to any potential user!
Communication is, to say the least, "very slow" to "non-responsive". Care plans are created, but not adhered to. In many instances, tasks were ticked as completed, when in fact those particular cares had not been done. They are dismissive and defensive if any concerns are raised. There is little or no integration of new carers, into the family - suddenly a new carer will turn up, who has never been before, doesn't know where anything is in the house, or what to do. You, therefore, spend your time assisting the carer to do their tasks throughout the whole visit. There appears to be very little teamwork, and the organisation just seems to be run very haphazardly, which causes no end of confusion for the service user. We would never recommend BlueBird Care, Bradford (North) to any of our friends, family or colleagues, as we have been let down very badly on more than one occasion with them. Bluebird care has been a very negative experience, and one we would hope never to repeat.