Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Latest Reviews for Cera - Cumbria

stars
stars 31 May 2018
Mears have been looking after my mum for 4 yrs plus now. We live and work 100 miles away and there are no family or friends to help we have to rely on Mears to give her the best of day-to-day care so she can remain independent as long as possible. We have been very pleased with the service since the
beginning and changes in the last 12 months have made the service even better. Every carer we have met has been approachable, kind and understanding and my mum is very happy with the way she is looked after. Any problems we have raised have been promptly addressed and some carers go above and beyond to help. Would certainly recommend them to anyone in need of home care.
Review from Laura P (Daughter of Client/Service User)
stars
stars 27 April 2018
Since becoming physically disabled and wheelchair bound I have had three different care companies and Mears are by far the best of them all! I would recommend them to anyone and everyone that needs help from a carer! They are brilliant and I would be lost without them so thank you very much Mears!
Keep up the good work please, and thank you to all your staff for everything - they are fantastic!
Review from Neil B (Client / Service User)