Submit a Review for Bluebird Care Ealing
Floor 2, Saunders House, 52-53 The Mall, Ealing, London, W5 3AT
View Full Details of Bluebird Care EalingLatest Reviews for Bluebird Care Ealing
21 October 2025
I remain as satisfied with Bluebird. My uncle lives alone and all of his friends and family live far away. We rely on Bluebird to manage my uncle's daily needs. The care management app is of great assistance to me in managing my uncle's care remotely. Bluebird management are very supportive at all times and address my concerns clearly and promptly. Bluebird Care experts accompany my uncle to local health appointments and ensure that he wears his security pendant and that it is always kept charged. My uncle's overall intellectual capacity has declined since my last review, but Bluebird continue to apply the highest possible standards of care to him, enabling him to live happily and securely in his own home and providing myself and my friends and family with peace of mind.
16 October 2025
The care provided to my mother has been good, carers follow through on instructions and routines. In the main, they take the time to talk to my mum and engage with her while attending to her personal needs. However, there have been issues with keeping to scheduled times, particularly the early morning or evening visits. Often times some carers come over 30mins late. We were initially told that if over 30mins late we would receive a call from the office, but this rarely happens. In addition, particularly out of hours it is difficult to get a response from the office.
14 October 2025
My elderly mother has been using the services of Bluebird care for the past few years now and we are really very happy. We have a couple of carers who have been regularly with mum now for the last couple of years and she really enjoys and feels safe with them. The carers help her with breakfast, washing, and dressing, and then help her with some lunch, and occasionally when we need an evening call they might do an evening dinner and put to bed call too. We went with Bluebird Care after having a couple of years of disastrous experiences with other care agencies from the council, and Bluebird - even though they cost a little bit more - have never let me down. They've always been reliable and I can carry on living my own life without worrying about Bluebirds professionalism. The carers are always on time, always update me if there's anything that needs to be shared, are very kind and gentle with mum, and communicate with her in a caring kind manner.
31 October 2023
Bluebird demonstrate sincere caring support to the client, always respectful to the client's needs and agile to changing circumstances. Carers have demonstrated attention, patience and dedication to the client's medical, welfare and spiritual needs - ready to encourage the client to improve their well-being. Communication from the carer and the head office has been excellent - ready to inform the family of developments and opportunities to improve the well-being of the client Coordination with other agencies has been very good.
24 April 2023
It has been a relief to know that Bluebird has provided continuous care regardless of the pandemic, strikes,etc. It has also been good that they have provided additional care at very short notice. Their accounting has been accurate and invoices have been received in good time and are detailed and clear.
24 April 2023
In January ,my brother was very frail and weak. Glady was so kind to him and made him feel comfortable ,relaxed and peaceful. She was able to recognize his symptoms and adjusted her care to him accordingly. Even at the end he was able to respond to her and expressed his appreciation. She was also a great support to me ,giving me encouragement and keeping my spirits up by her cheerful outlook.
23 April 2023
We are extremely grateful for the support Bluebird provided at a very difficult time. My father-in-law had to go into hospital as an emergency and was there for many weeks. Within two days Bluebird sent us a wonderful live-in carer to be with my 91-year-old mother-in-law who has dementia. She was warm, kind and flexible - and also had the house looking better than it had for years! We also wanted to say how much we appreciated the calm, positive support from the office staff - always available at the end of the phone. My mother-in-law struggled on the first day when a new carer came after several weeks, but the second carer dealt with this well, remaining professional and calm. The whole family is grateful for the support and help at the time.
18 April 2022
My carer is amazing. We clicked immediately. She quickly learned my preferences about where things go what I need and when I need it. She is very aware of my mobility issues and arranges my travel. She is an amazing cook, she is thorough and efficient and leaves the house spotless. She is a joy to have around I wouldn't be without her.
29 March 2022
I specified certain requirements that my carer should have. They were all dealt with satisfactorily.
22 March 2022
We have been delighted with the excellent service provided by Bluebird Care. We use the service t proved companionship for my mother who lives with us, whenever we need to leave her for a few hours in the evenings they provide a regular carer each time, who mum has got to know and looks forward to spending time with.
10 December 2021
We needed the service of a full-time carer at short notice and it was important they had palliative care experience. Bluebird were very flexible and had people on standby until a firm date was known and then was able to provide us with a lovely carer. She looked after our friend so well for the last short weeks of her life. She was gentle and very experienced and hardly left our friend's side. She was very understanding and also helped the friends and family throughout this difficult time, easing our concerns. I can't recommend her highly enough.
28 July 2020
My mum’s carer is very jolly; she makes my mum smile and always treats my mum as one of her family. She is so caring and kind, and always goes above and beyond her duties. Nothing is too much for her, and my sister and I are so very grateful for the care mum is receiving. We have had other carers who have said “oh I don’t do that “ or, “it says here that I’m only supposed to do this” which is not very helpful to an old 79-year-old with mobility issues and lots of health problems, so we are really happy and appreciate mum's carer greatly, and don’t know what we would do without her.
31 May 2019
My son has received care from Bluebird for several years. He has found his carers to be reliable, compassionate and friendly. They treat him and our home with respect and care.
24 May 2019
A good service. Well organised. Occasional problems to be expected. Staff on the whole, excellent but some better than others. May well wish to increase service in future.
09 May 2018
The two main carers I had were both highly efficient and both very hard-working, diligent and were both very kind and thoughtful. Others were good as well 2 or 3 others were capable, friendly and worked well. There was only one carer who was only interested in talking about herself.
24 April 2018
A good service with dedicated and sensitive staff. Management sometimes rather uncertain.
24 April 2018
Having reached the age of 94 years and my wife of 89, facing a long period of being in hospitals, we joined Bluebird Care and have been most impressed by the service we have received on a daily basis. In my career in banking charity work, I have been most impressed by the ability and attention to detail and have no hesitancy in recommending them for your attention.
03 April 2018
I enjoyed the visits from my very helpful carer who was willing to do everything I wanted. I was pleased with the service and recommended it to friends.
03 April 2018
Friendly and accommodating. They meet my mother's needs.
24 January 2018
My mum was very reluctant to receive any help and was very stubborn when it came to any care which she thought was invading her privacy. The carer who arrived was so patient and was prepared to sit and wait and talk before attempting to deal with mum's hygiene problems. The carer involved finally gained her confidence and while mum would never admit to it she looked forward to the contact and the conversation she had with her carers. I would like to thank them for the help and affection they provided.
Latest Reviews for Bluebird Care Ealing
21 October 2025
I remain as satisfied with Bluebird. My uncle lives alone and all of his friends and family live far away. We rely on Bluebird to manage my uncle's daily needs. The care management app is of great assistance to me in managing my uncle's care remotely. Bluebird management are very supportive at all times and address my concerns clearly and promptly. Bluebird Care experts accompany my uncle to local health appointments and ensure that he wears his security pendant and that it is always kept charged. My uncle's overall intellectual capacity has declined since my last review, but Bluebird continue to apply the highest possible standards of care to him, enabling him to live happily and securely in his own home and providing myself and my friends and family with peace of mind.
16 October 2025
The care provided to my mother has been good, carers follow through on instructions and routines. In the main, they take the time to talk to my mum and engage with her while attending to her personal needs. However, there have been issues with keeping to scheduled times, particularly the early morning or evening visits. Often times some carers come over 30mins late. We were initially told that if over 30mins late we would receive a call from the office, but this rarely happens. In addition, particularly out of hours it is difficult to get a response from the office.
14 October 2025
My elderly mother has been using the services of Bluebird care for the past few years now and we are really very happy. We have a couple of carers who have been regularly with mum now for the last couple of years and she really enjoys and feels safe with them. The carers help her with breakfast, washing, and dressing, and then help her with some lunch, and occasionally when we need an evening call they might do an evening dinner and put to bed call too. We went with Bluebird Care after having a couple of years of disastrous experiences with other care agencies from the council, and Bluebird - even though they cost a little bit more - have never let me down. They've always been reliable and I can carry on living my own life without worrying about Bluebirds professionalism. The carers are always on time, always update me if there's anything that needs to be shared, are very kind and gentle with mum, and communicate with her in a caring kind manner.
31 October 2023
Bluebird demonstrate sincere caring support to the client, always respectful to the client's needs and agile to changing circumstances. Carers have demonstrated attention, patience and dedication to the client's medical, welfare and spiritual needs - ready to encourage the client to improve their well-being. Communication from the carer and the head office has been excellent - ready to inform the family of developments and opportunities to improve the well-being of the client Coordination with other agencies has been very good.
24 April 2023
It has been a relief to know that Bluebird has provided continuous care regardless of the pandemic, strikes,etc. It has also been good that they have provided additional care at very short notice. Their accounting has been accurate and invoices have been received in good time and are detailed and clear.
24 April 2023
In January ,my brother was very frail and weak. Glady was so kind to him and made him feel comfortable ,relaxed and peaceful. She was able to recognize his symptoms and adjusted her care to him accordingly. Even at the end he was able to respond to her and expressed his appreciation. She was also a great support to me ,giving me encouragement and keeping my spirits up by her cheerful outlook.
23 April 2023
We are extremely grateful for the support Bluebird provided at a very difficult time. My father-in-law had to go into hospital as an emergency and was there for many weeks. Within two days Bluebird sent us a wonderful live-in carer to be with my 91-year-old mother-in-law who has dementia. She was warm, kind and flexible - and also had the house looking better than it had for years! We also wanted to say how much we appreciated the calm, positive support from the office staff - always available at the end of the phone. My mother-in-law struggled on the first day when a new carer came after several weeks, but the second carer dealt with this well, remaining professional and calm. The whole family is grateful for the support and help at the time.
18 April 2022
My carer is amazing. We clicked immediately. She quickly learned my preferences about where things go what I need and when I need it. She is very aware of my mobility issues and arranges my travel. She is an amazing cook, she is thorough and efficient and leaves the house spotless. She is a joy to have around I wouldn't be without her.
29 March 2022
I specified certain requirements that my carer should have. They were all dealt with satisfactorily.
22 March 2022
We have been delighted with the excellent service provided by Bluebird Care. We use the service t proved companionship for my mother who lives with us, whenever we need to leave her for a few hours in the evenings they provide a regular carer each time, who mum has got to know and looks forward to spending time with.
10 December 2021
We needed the service of a full-time carer at short notice and it was important they had palliative care experience. Bluebird were very flexible and had people on standby until a firm date was known and then was able to provide us with a lovely carer. She looked after our friend so well for the last short weeks of her life. She was gentle and very experienced and hardly left our friend's side. She was very understanding and also helped the friends and family throughout this difficult time, easing our concerns. I can't recommend her highly enough.
28 July 2020
My mum’s carer is very jolly; she makes my mum smile and always treats my mum as one of her family. She is so caring and kind, and always goes above and beyond her duties. Nothing is too much for her, and my sister and I are so very grateful for the care mum is receiving. We have had other carers who have said “oh I don’t do that “ or, “it says here that I’m only supposed to do this” which is not very helpful to an old 79-year-old with mobility issues and lots of health problems, so we are really happy and appreciate mum's carer greatly, and don’t know what we would do without her.
31 May 2019
My son has received care from Bluebird for several years. He has found his carers to be reliable, compassionate and friendly. They treat him and our home with respect and care.
24 May 2019
A good service. Well organised. Occasional problems to be expected. Staff on the whole, excellent but some better than others. May well wish to increase service in future.
09 May 2018
The two main carers I had were both highly efficient and both very hard-working, diligent and were both very kind and thoughtful. Others were good as well 2 or 3 others were capable, friendly and worked well. There was only one carer who was only interested in talking about herself.
24 April 2018
A good service with dedicated and sensitive staff. Management sometimes rather uncertain.
24 April 2018
Having reached the age of 94 years and my wife of 89, facing a long period of being in hospitals, we joined Bluebird Care and have been most impressed by the service we have received on a daily basis. In my career in banking charity work, I have been most impressed by the ability and attention to detail and have no hesitancy in recommending them for your attention.
03 April 2018
I enjoyed the visits from my very helpful carer who was willing to do everything I wanted. I was pleased with the service and recommended it to friends.
03 April 2018
Friendly and accommodating. They meet my mother's needs.
24 January 2018
My mum was very reluctant to receive any help and was very stubborn when it came to any care which she thought was invading her privacy. The carer who arrived was so patient and was prepared to sit and wait and talk before attempting to deal with mum's hygiene problems. The carer involved finally gained her confidence and while mum would never admit to it she looked forward to the contact and the conversation she had with her carers. I would like to thank them for the help and affection they provided.