Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for County Care Independent Living Ltd (Surrey & Hampshire)

stars
stars 17 July 2025
County Care went above and beyond in providing support to my family member who has now gone into supported living. We had many happy years with County Care who really focused on individual needs and making us feel integrated within the community. Thank you County Care!
Review from L S (Uncle of Client/Service User)
stars
stars 18 January 2024
Mixed reviews and feelings. I feel that there could be more activities for physically disabled people. I think this is important for well-being. The activities provided aren’t really stimulating me at all. I have tried to address this in a face-to-face meeting with the company in question
previously. County care should be doing more in terms of the activities. I made some helpful activity recommendations as well. Two out of five stars. I feel that they could be doing much more and there have been times I have doubted them.
Review from T R (Client / Service User)