County Care Independent Living Ltd (Surrey & Hampshire)

My daughter has been attending a cookery session once a week. She enjoys this but we would like to see more opportunities for social engagement. The social sessions are excellent but expensive. We would welcome more flexibility with pricing as my daughter attends with her own support. It seems unfair to be charged twice for this. Charging for the cost of the trip is not an issue.

We have used this service for many years. We are extremely lucky to have this service. Somethings do need to be improved as you would find anywhere. My son loves going and enjoys the activities. There is plenty of activities. Cooking, have own radio station to working in the community. Always something to learn and new experiences.

My son looks forward to attend his days at County care Horley. He then comes back, happy and talks fondly about his day, the peers and staff he was with....the activities are varied and keeps him involved and included. He is safe and well supported.

My Son Adam; vists Your centre in Fetcham onece a week ,He enjoys helping in the cafe also Your radio station, & more recently involved in guitar lessons , we get an update of all that has gone on that day!

County Care were recommended to us by another client. We have been more than happy with the whole experience. Carers couldn't be more friendly and helpful, and are always punctual. Back room staff have been very efficient and together my mother receives the care that she needs. Could not be happier and would recommend the company to a family with similar needs.

my son attends CSP Fetcham five days a week and he cant wait to get there every morning. The staff know him well and understand his needs, giving me complete confidence. He does a range of activities which he really enjoys.

County Care has given my son just the best experience. He's moved forward in his independence and he's now willing to communicate and engage due to the nurturing, understanding and friendly environment created by such dedicated staff. And my grandson and I have had such a lovely lunch today; it is great to support Fetcham hub who support my son so very well.

We are very lucky to have found CC and they provide wonderful caring support to my daughter who has some complex needs. Nothing has ever been too much for them and they have been very reliable in providing care each week. A lovely friendly team.

County Care went above and beyond in providing support to my family member who has now gone into supported living. We had many happy years with County Care who really focused on individual needs and making us feel integrated within the community. Thank you County Care!

Mixed reviews and feelings. I feel that there could be more activities for physically disabled people. I think this is important for well-being. The activities provided aren’t really stimulating me at all. I have tried to address this in a face-to-face meeting with the company in question previously. County care should be doing more in terms of the activities. I made some helpful activity recommendations as well. Two out of five stars. I feel that they could be doing much more and there have been times I have doubted them.