County Care Independent Living Ltd (Surrey & Hampshire)

Knaphill Office, Unit 17A Solent House, 102 Lower Guildford Road, Woking GU21 2EP
Review Us
6.5 2 Reviews
  • County Care Independent Living Ltd (Surrey & Hampshire), Woking
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Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Person in charge

  • Alex Noakes (Registered Manager)
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County Care Independent Living Ltd (Surrey & Hampshire) Reviews (2)

6.5

County Care Independent Living Ltd (Surrey & Hampshire) has a Review Score of 6.5 (6.455) out of 10, based on 2 reviews in the last 2 years.
Over all time County Care Independent Living Ltd (Surrey & Hampshire) has 2 reviews.

Overall Experience
  • 1
  • 0
  • 0
  • 0
  • 1
Date Published
  • 2
  • 1
  • 1
  • 2
  • 0
Reviewer Connection to County Care Independent Living Ltd (Surrey & Hampshire)
  • 1
  • 1
Total of 2, showing 1-2
Review from L S (Uncle of Client) published on 17 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
County Care went above and beyond in providing support to my family member who has now gone into supported living. We had many happy years with County Care who really focused on individual needs and making us feel integrated within the community. Thank you County Care!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from T R (Client) published on 18 January 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
Mixed reviews and feelings. I feel that there could be more activities for physically disabled people. I think this is important for well-being. The activities provided aren’t really stimulating me at all. I have tried to address this in a face-to-face meeting with the company in question previously.
County care should be doing more in terms of the activities. I made some helpful activity recommendations as well. Two out of five stars. I feel that they could be doing much more and there have been times I have doubted them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 6.5 (6.455)

Overview of Review Score

The Review Score of 6.5 (6.455) out of 10 for County Care Independent Living Ltd (Surrey & Hampshire) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 3.5 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.455 for County Care Independent Living Ltd (Surrey & Hampshire) is calculated as follows: ( (5 Excellents x 5) + (1 Goods x 4) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 11 Ratings = 3.455
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for County Care Independent Living Ltd (Surrey & Hampshire) is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Frequently Asked Questions about County Care Independent Living Ltd (Surrey & Hampshire)

What Type of Services does County Care Independent Living Ltd (Surrey & Hampshire) offer?

County Care Independent Living Ltd (Surrey & Hampshire) offers Home Care.

How many Carers does County Care Independent Living Ltd (Surrey & Hampshire) employ?

County Care Independent Living Ltd (Surrey & Hampshire) employs 150 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact County Care Independent Living Ltd (Surrey & Hampshire) to verify any information. View our terms and conditions. County Care Independent Living Ltd (Surrey & Hampshire) has an Basic Service - more info.