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Odhams Industrial Estate, (Asda, Unit 11), St Albans Road, Watford, WD24 7RT
View Full Details of Home Instead (Watford)Latest Reviews for Home Instead (Watford)
07 August 2025
Home Instead Watford have been providing care for my Mum for the last couple of years. Initially she only needed a carer visit a couple of times a week, but more recently we have increased this to daily. They have been there to offer companionship, help her prepare an evening meal, and help her with any other daily tasks that she finds difficult. All of the carers that she has met have been lovely, very friendly and eager to help. And the office team have also been very helpful and flexible as Mum's needs have changed over time, in terms of both amending her care plan and suggesting ways that Mum can be better supported. The visits have definitely enhanced Mum's life over the last couple of years, and have enabled her to stay at home for longer than would otherwise have been possible. We wouldn't hesitate to recommend Home Instead to anyone else needing to arrange care for themselves or loved ones.
01 August 2025
Home Instead Watford has been providing care for my 99-year old mother for several years. We started using the service for housekeeping/cleaning, to take the strain off my mother who was caring for my terminally ill father. She now has Alzheimer's and her care needs have increased. The Care Pros still provide a cleaning service, but also 3 x daily personal care & wellbeing visits...these cover all aspects of personal hygiene, medication, hydration, supervising lunchtime meals-on-wheels and very importantly company & social interaction - the list of tasks is VERY long. The Care Pros all have their own styles and they provide thoughtful, professional care day-in-day-out. They have relieved me of much work and worry. The Watford office team is excellent: dealing with emergency situations, last minute changes to the schedule/care needs and feeding back concerns raised by the care pros. Nothing is too much trouble, communication is great and I feel totally supported. Highly recommended.
21 May 2025
I have received care from these carers over the 6 months I have been a client. Though three quite different characters have all treated me with respect, efficiency and friendship. We have enjoyed interesting conversations, and the time spent together each day has been well spent and cheerful.
08 May 2025
Home Instead Watford have been providing care for my 91-year old father for a year now. Dad has Alzheimer's and his lovely team of Care Pros take him out every afternoon to a local cafe for a change of scene, a short walk and meeting up with his friends. The carers have all taken the trouble to get to know Dad and his life story. They understand his sense of humour, always have a laugh with him and sometimes I even receive photos of Dad happily out & about in the cafe or park - really enjoying life! On the day the carers started 12 months ago, I think my blood pressure dropped by about 40 points: as an only child, still working and living a fair distance away, I had been so worried about him not coping with personal care, shopping, eating and keeping hydrated. The office team are always very responsive, flexible about extra tasks such as driving Dad to family events or GP appointments and no small detail is too much trouble. Overall, the highest quality personalised care at home.
28 November 2023
My mother has been receiving help and care from Home Instead Watford for nearly three years, the care provision from the whole team has been excellent. The care professionals have been fantastic, always very friendly, professional, caring and instinctive to my mother's needs. The dedication from Mum's main carers have been exceptional, providing outstanding care and support. The office team again have been brilliant, very supportive of changing requirements. I would highly recommend Home Instead, thank you all.
01 September 2023
We used Home Instead Watford for 15 months. I was so pleased that my elderly parents were being taken care of as I was living 100 miles away in Kent. Lovely ladies, very professional and nothing was too much bother. They actually made an effort to get to know them. If ever problems did arise I could always contact the office and things would get sorted, like getting extra cover for my dad when he came out of hospital on two occasions. My mum was so reluctant and adamant she didn't want carers but when they moved to Kent to be nearer to me she was quite upset to be leaving them. This just goes to show how caring the whole team were. Thank you and would highly recommend this team of carers to someone out there looking for help.
16 May 2023
We have been delighted with Home Instead's services over the past year. Nothing is too much trouble for them, and Mum's regular carer was exceptional. I know Mum will miss her very much. We can't recommend this company highly enough.
20 September 2022
We have been very happy with the service that Home Instead Watford have been providing for my mum and dad. We have been using them for the past two or three years to care for my dad who is now 94 and partially sighted and very frail. My mum as his carer has recently had an operation and we needed some extra help over her six weeks recovery. The carers have been very kind and helpful and the administration team have worked really hard to make sure that we had carers in place for meal times and when needed. Thank you and would highly recommend.
31 August 2022
It was a very worrying time when my husband came from hospital, having been there for five months, after having an extensive surgery that had left him with two stomas and permanently disabled. I realised that I would not be able to cope on my own and reached out to Home Instead Watford to see if they could help me. My husband was only 58 so the right carers had to be in place to enable a bit of banter but also to be strong with him and encourage physiotherapy and eating. The team that was sent in were fantastic and it was the same three carers the vast majority of the time. My husband actually started to look forward to seeing them and it gave me the respite I needed and time to do some other chores at home. We used the service for a few months until my husband could cope on his own. Thank you Home Instead Watford for being so amazing!
10 August 2022
The Home Instead (Watford) team have been really fantastic, providing personalised and compassionate care for our step-mother who has dementia. Despite a lot of resistance from her - she has always been adamant that she will not have any help - the team's gentle and sensitive approach has meant that within a week of the care package starting she is happily accepting help, and is clearly enjoying the companionship of the carers. We have all been extremely impressed and would highly recommend this service.
19 July 2022
Fabulous response from Home Instead, when my Mother was taken ill, on a Sunday evening, whilst I was out of the country. The team are so dedicated to their clients and they sorted out cover and all-night care (involving 2 other Caregivers). I cannot tell you how much this meant to my Mother and myself. Thanks - you are a great team.
05 July 2022
The agency Home Instead provided a warm and trusting service. Carers were excellent and displayed empathy towards my husband, especially his main carer who was always happy and smiling. Your coordinator was kind and showed understanding of our needs. The agency always informed us if there was any delay in carers' attendance.
27 April 2022
Excellent and reliable care provided at a very difficult time. Should I require further assistance in the future I would not hesitate to call for the services of Home Instead.
11 January 2021
Carers have been excellent. Always provided professional care with compassion.
14 December 2020
Home Instead found the correct carer in terms of skill and personality to suit the needs of my wife at this particular moment.
24 November 2020
My mum was cared for by the Watford Team from Oct 2019 to Oct 2020. Whilst Professionalism in Care is expected, it is the manner in which the team delivered that Care which was such a joy for us. Mum had been blind for 4 years and had become extremely hard of hearing so to allow her to remain within an environment which she knew well and was comfortable in was a blessing. The team assessed her needs and made detailed plans for her daily morning care. These plans were always well understood by each member of the team that came for mum's care. Handover from one team member to others as the need arose was always done in person and the new team member was introduced to us and to mum so that there was full continuity. Each team member was friendly, chatty and created a 'bond' between themselves and mum. It was this 'bond' of friendship that mum cherished and gave us immense peace of mind. Towards the end, they were looking after mum twice a day and were always flexible. Thank you!
17 September 2020
My father and I have been very happy with the care he has received over the last 18-months. He speaks very fondly of his carers, and it is great that the same small group visited him as this allowed him to build a relationship with them. They have all been kind and patient with him and have left me notes on shopping and personal items he required, which helped me a lot. I have been impressed by the carers' professionalism and appreciate it has been especially challenging for them to deliver care during the current covid19 pandemic. Their support has enabled him to stay in his own home for longer, and I am grateful for this.
02 September 2020
The first time I have needed to use carers so have no means of comparison. I have found the company very efficient always phoning back to answer questions. The carers were always punctual, kind and thoughtful. They have become friends. I trust them to take care of me.
18 August 2020
Was able to assist with urgent night care at short notice. The carer was experienced and extremely caring/helpful. Highly recommend.
27 July 2020
Home Instead provided a superb package of care for my 96-year-old father at very short notice. The three carers involved were quite lovely and the agency was quick to respond to changing circumstances and extremely friendly and efficient throughout. We were really impressed and are extremely grateful.
Latest Reviews for Home Instead (Watford)
07 August 2025
Home Instead Watford have been providing care for my Mum for the last couple of years. Initially she only needed a carer visit a couple of times a week, but more recently we have increased this to daily. They have been there to offer companionship, help her prepare an evening meal, and help her with any other daily tasks that she finds difficult. All of the carers that she has met have been lovely, very friendly and eager to help. And the office team have also been very helpful and flexible as Mum's needs have changed over time, in terms of both amending her care plan and suggesting ways that Mum can be better supported. The visits have definitely enhanced Mum's life over the last couple of years, and have enabled her to stay at home for longer than would otherwise have been possible. We wouldn't hesitate to recommend Home Instead to anyone else needing to arrange care for themselves or loved ones.
01 August 2025
Home Instead Watford has been providing care for my 99-year old mother for several years. We started using the service for housekeeping/cleaning, to take the strain off my mother who was caring for my terminally ill father. She now has Alzheimer's and her care needs have increased. The Care Pros still provide a cleaning service, but also 3 x daily personal care & wellbeing visits...these cover all aspects of personal hygiene, medication, hydration, supervising lunchtime meals-on-wheels and very importantly company & social interaction - the list of tasks is VERY long. The Care Pros all have their own styles and they provide thoughtful, professional care day-in-day-out. They have relieved me of much work and worry. The Watford office team is excellent: dealing with emergency situations, last minute changes to the schedule/care needs and feeding back concerns raised by the care pros. Nothing is too much trouble, communication is great and I feel totally supported. Highly recommended.
21 May 2025
I have received care from these carers over the 6 months I have been a client. Though three quite different characters have all treated me with respect, efficiency and friendship. We have enjoyed interesting conversations, and the time spent together each day has been well spent and cheerful.
08 May 2025
Home Instead Watford have been providing care for my 91-year old father for a year now. Dad has Alzheimer's and his lovely team of Care Pros take him out every afternoon to a local cafe for a change of scene, a short walk and meeting up with his friends. The carers have all taken the trouble to get to know Dad and his life story. They understand his sense of humour, always have a laugh with him and sometimes I even receive photos of Dad happily out & about in the cafe or park - really enjoying life! On the day the carers started 12 months ago, I think my blood pressure dropped by about 40 points: as an only child, still working and living a fair distance away, I had been so worried about him not coping with personal care, shopping, eating and keeping hydrated. The office team are always very responsive, flexible about extra tasks such as driving Dad to family events or GP appointments and no small detail is too much trouble. Overall, the highest quality personalised care at home.
28 November 2023
My mother has been receiving help and care from Home Instead Watford for nearly three years, the care provision from the whole team has been excellent. The care professionals have been fantastic, always very friendly, professional, caring and instinctive to my mother's needs. The dedication from Mum's main carers have been exceptional, providing outstanding care and support. The office team again have been brilliant, very supportive of changing requirements. I would highly recommend Home Instead, thank you all.
01 September 2023
We used Home Instead Watford for 15 months. I was so pleased that my elderly parents were being taken care of as I was living 100 miles away in Kent. Lovely ladies, very professional and nothing was too much bother. They actually made an effort to get to know them. If ever problems did arise I could always contact the office and things would get sorted, like getting extra cover for my dad when he came out of hospital on two occasions. My mum was so reluctant and adamant she didn't want carers but when they moved to Kent to be nearer to me she was quite upset to be leaving them. This just goes to show how caring the whole team were. Thank you and would highly recommend this team of carers to someone out there looking for help.
16 May 2023
We have been delighted with Home Instead's services over the past year. Nothing is too much trouble for them, and Mum's regular carer was exceptional. I know Mum will miss her very much. We can't recommend this company highly enough.
20 September 2022
We have been very happy with the service that Home Instead Watford have been providing for my mum and dad. We have been using them for the past two or three years to care for my dad who is now 94 and partially sighted and very frail. My mum as his carer has recently had an operation and we needed some extra help over her six weeks recovery. The carers have been very kind and helpful and the administration team have worked really hard to make sure that we had carers in place for meal times and when needed. Thank you and would highly recommend.
31 August 2022
It was a very worrying time when my husband came from hospital, having been there for five months, after having an extensive surgery that had left him with two stomas and permanently disabled. I realised that I would not be able to cope on my own and reached out to Home Instead Watford to see if they could help me. My husband was only 58 so the right carers had to be in place to enable a bit of banter but also to be strong with him and encourage physiotherapy and eating. The team that was sent in were fantastic and it was the same three carers the vast majority of the time. My husband actually started to look forward to seeing them and it gave me the respite I needed and time to do some other chores at home. We used the service for a few months until my husband could cope on his own. Thank you Home Instead Watford for being so amazing!
10 August 2022
The Home Instead (Watford) team have been really fantastic, providing personalised and compassionate care for our step-mother who has dementia. Despite a lot of resistance from her - she has always been adamant that she will not have any help - the team's gentle and sensitive approach has meant that within a week of the care package starting she is happily accepting help, and is clearly enjoying the companionship of the carers. We have all been extremely impressed and would highly recommend this service.
19 July 2022
Fabulous response from Home Instead, when my Mother was taken ill, on a Sunday evening, whilst I was out of the country. The team are so dedicated to their clients and they sorted out cover and all-night care (involving 2 other Caregivers). I cannot tell you how much this meant to my Mother and myself. Thanks - you are a great team.
05 July 2022
The agency Home Instead provided a warm and trusting service. Carers were excellent and displayed empathy towards my husband, especially his main carer who was always happy and smiling. Your coordinator was kind and showed understanding of our needs. The agency always informed us if there was any delay in carers' attendance.
27 April 2022
Excellent and reliable care provided at a very difficult time. Should I require further assistance in the future I would not hesitate to call for the services of Home Instead.
11 January 2021
Carers have been excellent. Always provided professional care with compassion.
14 December 2020
Home Instead found the correct carer in terms of skill and personality to suit the needs of my wife at this particular moment.
24 November 2020
My mum was cared for by the Watford Team from Oct 2019 to Oct 2020. Whilst Professionalism in Care is expected, it is the manner in which the team delivered that Care which was such a joy for us. Mum had been blind for 4 years and had become extremely hard of hearing so to allow her to remain within an environment which she knew well and was comfortable in was a blessing. The team assessed her needs and made detailed plans for her daily morning care. These plans were always well understood by each member of the team that came for mum's care. Handover from one team member to others as the need arose was always done in person and the new team member was introduced to us and to mum so that there was full continuity. Each team member was friendly, chatty and created a 'bond' between themselves and mum. It was this 'bond' of friendship that mum cherished and gave us immense peace of mind. Towards the end, they were looking after mum twice a day and were always flexible. Thank you!
17 September 2020
My father and I have been very happy with the care he has received over the last 18-months. He speaks very fondly of his carers, and it is great that the same small group visited him as this allowed him to build a relationship with them. They have all been kind and patient with him and have left me notes on shopping and personal items he required, which helped me a lot. I have been impressed by the carers' professionalism and appreciate it has been especially challenging for them to deliver care during the current covid19 pandemic. Their support has enabled him to stay in his own home for longer, and I am grateful for this.
02 September 2020
The first time I have needed to use carers so have no means of comparison. I have found the company very efficient always phoning back to answer questions. The carers were always punctual, kind and thoughtful. They have become friends. I trust them to take care of me.
18 August 2020
Was able to assist with urgent night care at short notice. The carer was experienced and extremely caring/helpful. Highly recommend.
27 July 2020
Home Instead provided a superb package of care for my 96-year-old father at very short notice. The three carers involved were quite lovely and the agency was quick to respond to changing circumstances and extremely friendly and efficient throughout. We were really impressed and are extremely grateful.