Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

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Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Westminster Homecare (Nottingham)

stars
stars 17 October 2025
Westminster have been amazing with my mum. The staff both in office and those that visit my mum do actually care. They are consistent, thorough, competent and actually go above what is required to meet my mum's needs. We had major issues with the previous provider and Westminster have put my trust back into care in the home. I cannot thank them enough. Shout out to Gillian, Shirley, Hannah, Jade and Melanie you are amazing.
Review from Amanda R (Daughter of Client/Service User)
stars
stars 29 August 2025
The carers are good and well-trained. There is a flow of new carers. The carers are generally punctual. carers well well-trained and keep to time. It is better if the same carers can be used. This is usually achieved
Review from Fredereck H (Client / Service User)
stars
stars 27 August 2024
Carers are very good, especially the ones I have regularly. I have a couple of carers who I have regularly. This is helpful. They are very friendly and communicate well. Evening calls are rather early (8 pm sometimes). Carers are usually on time, lunch times can vary. The office is good.
Review from Frederick H (Client / Service User)