Westminster Homecare (Nottingham)

Foxhall Lodge, Rooms FF13 & FF14, Foxhall Road, Nottingham NG7 6LH
8.2 4 Reviews
  • Westminster Homecare (Nottingham), Nottingham

Care Provided by Westminster Homecare (Nottingham)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £26

Please contact the branch for more information

These prices are only a guideline, please contact Westminster Homecare (Nottingham) to find out the exact price for your requirements.

Contact Westminster Homecare (Nottingham) to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Contact Westminster Homecare (Nottingham) to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Ange Cowan (Manager)
Are you the Owner/Manager of Westminster Homecare (Nottingham)? View your Advertising Options

Westminster Homecare (Nottingham) Reviews (4)

8.2

Westminster Homecare (Nottingham) has a Review Score of 8.2 (8.174) out of 10, based on 4 reviews in the last 2 years.
Over all time Westminster Homecare (Nottingham) has 4 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
  • 1
Date Published
  • 4
  • 3
  • 3
  • 4
  • 0
Reviewer Connection to Westminster Homecare (Nottingham)
  • 2
  • 2
Total of 4, showing 1-4
Review from C H (Daughter of Client) published on 9 December 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
After caring for my mum for 1 week they have given notice that we have to find a new provider. This is because 2 female carers have complained about my mum verbally abusing them. The other 5 carers that have attended have not complained. Mum is 85 and lost her speech due to a stroke 3.5 years ago.
She cannot communicate so gets frustrated with herself - not the carers. I would have thought that you would have knowledge of stroke victims and the difficulties they face. Your 2 carers that have complained about my mum do not seem very compassionate. Our previous care provider did hot have any issues with mum during the 3 years they looked after her, they could not look after her anymore because she was their only client left in this area. I cannot understand why 2 female carers are offended by an old woman in the latter days of her life. They are not very resilient. Mum's co-ordinator was very brusque on the telephone, not prepared to discuss the situation. Avoid avoid.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Amanda R (Daughter of Client) published on 17 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Westminster have been amazing with my mum. The staff both in office and those that visit my mum do actually care. They are consistent, thorough, competent and actually go above what is required to meet my mum's needs. We had major issues with the previous provider and Westminster have put my trust
back into care in the home. I cannot thank them enough. Shout out to Gillian, Shirley, Hannah, Jade and Melanie you are amazing.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Fredereck H (Client) published on 29 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers are good and well-trained. There is a flow of new carers. The carers are generally punctual. carers well well-trained and keep to time. It is better if the same carers can be used. This is usually achieved
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Frederick H (Client) published on 27 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carers are very good, especially the ones I have regularly. I have a couple of carers who I have regularly. This is helpful. They are very friendly and communicate well. Evening calls are rather early (8 pm sometimes). Carers are usually on time, lunch times can vary. The office is good.
Reply from Sanjay Raju, Digitial Marketing Lead at Westminster Homecare (Nottingham)Dear Frederick, Thank you for taking the time to share your experience with us. We are delighted to hear you are pleased with the care provided, especially by your regular carers. Knowing their friendliness and communication have made a positive difference to you is lovely. We are also glad that the office staff have been supportive. Your feedback helps us improve and continue providing the best care possible. Again, Thank you for your kind words and for being a valued part of our community.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.2 (8.174)

Overview of Review Score

The Review Score of 8.2 (8.174) out of 10 for Westminster Homecare (Nottingham) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.174 for Westminster Homecare (Nottingham) is calculated as follows: ( (14 Excellents x 5) + (4 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) + (2 Very Poors x 1) ) ÷ 23 Ratings = 4.174
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Westminster Homecare (Nottingham) is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Aug 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Westminster Homecare (Nottingham)

What Type of Services does Westminster Homecare (Nottingham) offer?

Westminster Homecare (Nottingham) offers Home Care.

How many Carers does Westminster Homecare (Nottingham) employ?

Westminster Homecare (Nottingham) employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Westminster Homecare (Nottingham) to verify any information. View our terms and conditions. Westminster Homecare (Nottingham) has an Basic Service - more info.