Respectful Care Nottingham South

251 Exchange Road, West Bridgford, Nottingham NG2 6DD

Respectful Care Nottingham South
Respectful Care Nottingham South
Respectful Care Nottingham South

Respectful Care Nottingham South is founded on two core principles that govern the way it operates:

•        An aim to raise the standards of care across the counties it operates in
•        A dedication to improving the working conditions for care professionals

Respectful Care is one of the leading home care providers across Nottinghamshire, Derbyshire and South Yorkshire.

It provides care and support services such as personal care and dementia care, as well as companionship services and shopping/meal preparation.

Staff recognise each client is an individual, someone with their own diverse needs and requirements.

This is why the company aims to get to know the needs of the individual by creating a personalised plan for clients to be as independent as possible.

This ensures that you are happy and confident that your loved ones are safe and enjoying the highest standards of homecare at all times.

Group : Respectful Care

Person in charge: Emma Peach (Manager)

Type of Service: Home Care Agency (Privately Owned)

Provides Carers directly to the general public: Yes

Care Offered: Dementia • Domestic Services / Home Help • Elderly Care • Learning Disability • Mental Health Condition • Personal Hygiene Care • Physical Disability • Sensory Impairment

Latest Care Quality Commission* Report on Respectful Care Nottingham South: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Reviews

9.7 Respectful Care Nottingham South has a Review Score of 9.7 (9.667)

The Review Score of 9.7 (maximum of 10) for Respectful Care Nottingham South is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Respectful Care Nottingham South in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.667 for Respectful Care Nottingham South is calculated as follows: ( (24 Excellents x 5) + (12 Goods x 4) ) ÷ 36 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.

    The 5 Points relating to the number of positive Reviews for Respectful Care Nottingham South is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.5 + 0.5 + 0.5 + 0.5 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Respectful Care Nottingham South?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Respectful Care Nottingham South

  • Client / Service User
    4
  • Daughter of Client/Service User
    1
  • Partner of Client/Service User
    1

They are all good girls. They sit and listen to me and I really look forward to them coming, they make my day. They will even nip to the shop if I run out of milk and always ask if I need any help with anything. It's nice that the owners actually come out too, I know who they are and I'm happy with the service. They don't take my independence away, they add to it.

How likely would you be to recommend Respectful Care Nottingham South? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Good

Since leaving hospital, we have had 4 visits/day form carers employed by Respectful Care. We have had over a period of approximately 2 months 10 carers (in pairs) and have found all of them very professional and friendly at the same time. This is important for elderly, vulnerable people. They always arrive on time and if there is a delay, they phone and let me know. All in all, we could not ask for a better service.

How likely would you be to recommend Respectful Care Nottingham South? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

I was desperate and the carers have saved my life. I think 'goody goody they'll soon be here' in the morning and before each call.

I feel so relaxed and like I'm with friends when they are here. I would recommend Respectful Care to everyone.

How likely would you be to recommend Respectful Care Nottingham South? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Kind and caring staff (carers). Very polite and trustworthy, making my elderly parents feel comfortable and secure daily in their home at all times.

How likely would you be to recommend Respectful Care Nottingham South? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

The carers always do as I ask, always have a laugh and a joke.

How likely would you be to recommend Respectful Care Nottingham South? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Staff: Excellent

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Good

Very understanding and caring.

How likely would you be to recommend Respectful Care Nottingham South? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

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