Respectful Care Nottingham South

My wonderful Mum has now been cared for by Respectful Care for almost two and a half years. Our experience with Mum's carers has been amazing and I know I can always be confident that Mum's welfare and dignity is their top priority. They all truly embody the company name - thank you for caring for and supporting Mum so brilliantly; I will be forever grateful.

The quality and standard of care has been exemplary. The carers have essentially become part of the family. We have never been let down and any last minute requests have always been accommodated. I can't recommend them enough.

The care provided by carers appointed by Respectful Care has always been excellent, The carers invariably offer extra help beyond immediate care, are punctual, keep good time and are polite. If a change of the start time is required because say my wife has an appointment away from our home (I have in recent weekly charity events) Respectful Care is prepared to alter the start time for the carer to attend and will cooperate in any reasonable request. My wife is relaxed in chatting to the carers who are in turn happy to engage with her. All in all a good company with very helpful carers.

Very good care and very reliable flexibility too when we've had appointments. Friendly staff and very helpful nothing seems to much. Staff are also very cheerful when they arrive and we're glad to see them in the morning for there help.

The care my mother received was excellent. The carer was always polite, respectful and dedicated to her job.

Carers and admin staff are all very professional and friendly.

The staff at Respectful Care have looked after my sister for a number of years now and myself and the family has found the carers to be extremely helpful, very caring and a few of them have gone over and above what is required of them. Not only have they cared for my sister extremely well but they have built up a good relationship with the rest of the family. In a lot of cases, they have gone beyond their normal duties. Overall I have been extremely satisfied with the care of my sister.

When my very independent 97-year-old mum unfortunately fell and broke her hip, it was decided she would need help and support to remain in her own home. She was very reluctant, frightened, and wary of change to her usual way of coping. My goodness, what a difference the Respectful Care team has made to Mum's life. She was very gently coaxed into accepting her new normal with much kindness, dedication, and respect. Mum is so much happier now than she has been in a long time and very much looks forward to the daily visits. All of the carers who support Mum have been professional, reliable, and very efficient. Very caring and kind. I highly recommend Respectful Care.

Our Dad passed away recently after a very short stay in hospital, but we are so grateful for the care and support provided by the Respectful Care team that allowed him to stay at home as he wished. Many thanks.

The caring culture of Respectful Care is apparent with all staff who look after both of my parents. Communication is excellent, and care exemplary: happy parents. I am happy with the care my parents receive, my parents are happy with the care they receive. I recommend Respectful Care unreservedly.

Whilst my mum was taking a well-earned carer break I moved in with dad for the week as his carer. The carers came to dad three times daily as usual but also sat with him until his lunch call. They were professional, friendly, caring and completed tasks around the house. I would not have been able to do it without them and had no qualms about leaving dad in their care.

I visited Respectful Care at their office, I wanted to meet the staff before making a decision on using their services, within 30 seconds of walking through the door, I knew I would be using Respectful Care to look after my dad. They were very sympathetic and accommodating to my concerns, so welcoming and helpful. With the care of my dad, not only do they send out a rota so I know who will be attending and when, they contact me if they have any issues however small, thank you for that. My dad is very happy with the staff too. World-class service, my sister and I are very grateful.

From housekeeping, personal care, and his medication. We were very pleased with his care package, and wouldn't hesitate to use it again.

Sadly Mum has taken a turn for the worse and will now have to go into end-of-life care in a nursing home, so our contract with Respectful Care is at an end. Well done to Respectful Care.

We have known the agency since August 2021. After participating in a rehabilitation programme for my husband who has a painful arthritic condition and Parkinson’s, we retained a link with Respectful Care and they visited for a half-hour session each week. Recently my husband has required more care and as always they have been responsive to our needs. We find the carers skilled and knowledgeable, keen to oblige and always cheerful. We have always had prompt responses concerning arrangements for visits, requests for advice and financial issues. We greatly value our link with Respectful Care.

Respectful Care have been supporting my parents for over 6 months now, my mum has Alzheimer's and my dad is not very mobile. The support provided has really helped my parents maintain as much independence as possible, whilst I have the peace of mind that they are being looked after and safe. My parents look forward to the team coming to them and they have a great relationship with the whole team. The social activities that are organised, such as the Christmas party, are amazing, and my parents really enjoyed the social interaction and being able to meet others. Overall it is a friendly and professional service, with constant care package reviews I know my parents are getting the correct level of care.

Respectful Care started looking after my mum in November 2023. From the off the care coordinator and her team have gone over and above with looking after Mum. The care coordinator has always been at the end of the phone to answer any questions and is very helpful. Mum is very happy with the carers she has and loves to see them each day. As a family we would highly recommend Respectful Care.

The care given to the client was exceptional. The carers were diligent, kind, understanding and gentle with a very ill frail patient.

I'm really pleased we chose Respectful Care to provide assistance to my partner, whose Alzheimer's has been gradually worsening since we began the care arrangement about a year and a half ago. The carers are very different in that each carer is very much their own person, but all provide the same excellent and professional standard of personal care for my partner (assistance with getting up, washed, changed, dressed and ready for the day). It's always a pleasure to have a bit of a chat with them, either on arrival or when they are completing the folder (sometimes it's the most conversation I get in a day, so the visits are a positive thing in more than one way). The company has always been flexible when I have wanted to take my partner away for a short break and a change of scene.

We as a family have had to take the tough decision for Dad to go into residential care as 24-hour care is what is needed for him now. This doesn’t take away from the fantastic service he and I received. I had 100% trust in the manager and her team and I can’t recommend them highly enough. Thank you everyone at Respectful Care.