Home Care Providers Owned by Care at Home Services (South East) Ltd

Thank you so much for your kind words and heartfelt review. We're delighted that our Live-in Care team has made a positive difference for your mum and your family. Providing compassionate and tailored care for individuals is at the heart of what we do, and it's wonderful to know that this has brought comfort and happiness to your mum. Your gratitude means so much to our team. Thank you for trusting us with your mum's care. We wish you and your family well. Take care!

Dear K, Thank you for bringing your concerns to our attention. We sincerely regret hearing about your experience and take matters like this very seriously. Please accept our apologies for any distress caused. At Westminster Homecare, we are committed to providing the highest standard of care and do not tolerate any behaviour that falls below expectations. We are reviewing this matter thoroughly to address your concerns regarding time allocation, conduct, and accuracy of visit logs. Thank you for bringing this to our attention, and we appreciate your patience and understanding as we address these concerns.

Many thanks for taking the time to write this review. Westminster Homecare strive to provide excellent service and support to our valued service users. Your feedback will be shared with our care team here at the Norwich branch.

Thank you for sharing heartfelt feedback; we are deeply moved by your kind words about our carers and the care they provided to your husband during such a challenging situation. Ensuring dignity and comfort for those we care for is at the heart of everything we do, and it means so much that we can make a difference during his palliative care journey. Your gratitude truly touches us; we are honoured to have been there for you and your family. Wishing you strength and peace in the days ahead. Take care.

Thank you for the incredible feedback. We're genuinely grateful for your recognition of the Southwest London branch manager and the team. Their professionalism, compassion and dedication are at the core of our service, and it's so meaningful to know they made a difference in taking good care of your mother. We're also proud of the caregivers' kindness and patience in challenging circumstances. Thank you for trusting Westminster Homecare. I wish you and your family peace and comfort. Take care!

Dear T N, Thank you so much for your heartfelt words. Your appreciation genuinely makes us feel warm. Our team strives to provide the highest care and compassion, and it means the world to know that we have positively impacted your family. Keeping you informed and ensuring your father's well-being is always our priority. Your kind words inspire us to continue our commitment to exceptional service. Thank you for entrusting us with your father's care. Take care.

Thank you for taking the time to share your kind feedback. We are delighted to hear that you highly recommend our services and appreciate the dedication of our carers. It is wonderful to know they go the extra mile to meet your needs. We apologise for the inconvenience caused by the changes in the carers - We strive to provide consistency and flexibility in our care and your feedback is invaluable in helping us improve. We promise to commit ourselves to continuously enhancing our support to you and everyone we provide care. Thank you once again and we look forward to continuing our support to you.

Thank you so much for sharing your thoughtful feedback. We are pleased that our carers are committed to understanding and meeting your complex needs. Your emphasis on mutual respect aligns perfectly with our values at Westminster Homecare. We are grateful for your husband's support in the training process and appreciate the collaborative effort to ensure your care is tailored to your requirements. Your insights are invaluable in helping us continually improve our services. Thank you for being a part of our community.