Beech Tree Total Care (Hythe)

43 High Street, Hythe CT21 5AD
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7.3 3 Reviews
  • Beech Tree Total Care (Hythe), Hythe
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Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

  • Hourly Visiting Care Fees: from £26

Please contact the branch for more information

These prices are only a guideline, please contact Beech Tree Total Care (Hythe) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Sally Taylor (Manager)
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Beech Tree Total Care (Hythe) Reviews (3)

7.3

Beech Tree Total Care (Hythe) has a Review Score of 7.3 (7.273) out of 10, based on 2 reviews in the last 2 years.
Over all time Beech Tree Total Care (Hythe) has 3 reviews.

Overall Experience
  • 2
  • 0
  • 1
  • 0
  • 0
Date Published
  • 3
  • 1
  • 1
  • 2
  • 1
Reviewer Connection to Beech Tree Total Care (Hythe)
  • 2
  • 1
Total of 3, showing 1-3
Review from Robert H (Husband of Client) published on 24 July 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
I have no problem with the people that come to care for my wife, infact I think they are first class, but the office manager is another matter, after leaving my wife for 14 & half hours on two days in one week, I went into the office at Hythe to explain my concerns but was given short shift by the manager,
she had NO empathy at all, it was only when another member of staff made a suggestion that hopefully the situation will be resolved
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Denise C (Daughter of Client) published on 21 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beech Tree Total Care has provided 100% commitment in caring for my mum. My mum lives alone and looks forward to their visits, three times a day. The communication I receive from the office when they have concerns regarding my mum is so reassuring that someone is there. I can't recommend them highly
enough.
Reply from Sally Taylor, Area Manager at Beech Tree Total Care (Hythe)

Thank you for taking the time to review our service. It is much appreciated.
We will make sure this is shared with our care team who always try their best, thank you once again.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Helen D (Daughter of Client) published on 23 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beech Tree provided outstanding care for my mum before she moved to a Care Home. Mum was living at home alone and has Dementia/Alzheimer's. She loved the carers and looked forward to their visits twice a day. The communication and feedback from the Care Coordinator were always timely, helpful and compassionate.
I can't recommend them highly enough.
Reply from Nicola Leroy, Director at Beech Tree Total Care (Hythe)

Dear Helen, Thank you so much for your lovely words which have been passed onto the Hythe office team. We are delighted that our service met your mum's approval as we aim to be the very best. Wishing your mum the very best in her new home.
Nicola

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 7.3 (7.273)

Overview of Review Score

The Review Score of 7.3 (7.273) out of 10 for Beech Tree Total Care (Hythe) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.273 for Beech Tree Total Care (Hythe) is calculated as follows: ( (6 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 11 Ratings = 4.273
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Beech Tree Total Care (Hythe) is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Apr 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Beech Tree Total Care (Hythe)

What Type of Services does Beech Tree Total Care (Hythe) offer?

Beech Tree Total Care (Hythe) offers Home Care.

How many Carers does Beech Tree Total Care (Hythe) employ?

Beech Tree Total Care (Hythe) employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Beech Tree Total Care (Hythe) to verify any information. View our terms and conditions. Beech Tree Total Care (Hythe) has an Basic Service - more info.