Azure Care

The Joiners Shop, The Historic Dockyard, Chatham ME4 4TZ
Review Us
9.9 20 Reviews
  • Azure Care, Chatham
Azure Care was established in June 2019, with the mission of putting their clients care at the heart of their service. Having seen first hand the impact that home care can have on loved ones, the founders, Parvinder and Kiran, set up Azure Care to ensure that every person receiving care and support services has their needs put first.

This means a service and process designed to allow clients to have their say on what they need, how they need it and when they need it. As a family run business, Azure Care is agile and flexible enough to take speedy decisions to ensure it is able to deliver on its customer promise.

Their vision is to transform the care industry through a human approach to care, which uses technology to empower people and foster transparency. They want to be the preferred choice of people looking for care and for people wanting to deliver care.

Their mission is to deliver excellent care by putting their clients' needs first, every day. They build your care around you, your needs and your preferences - care designed just for you by listening to you.

They want their clients to feel empowered, respected and treated with dignity and compassion, and their families to be reassured that their loved one is getting the quality care they need, to live life on their terms.

Azure Care's values:
Compassion - to really care for someone, you need to demonstrate compassion, a kindness and willingness to help others
Empowerment - care should be designed to empower people to live their life on their terms
Responsiveness - they believe in inclusive care and actively listen to deliver what you need
Dignity - everyone should be treated with respect and honour
Safety - this is paramount for both for their clients and their teams

Show Azure Care on the Map

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Cleaning Service
  • Companionship
  • Laundry Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending
  • Alcohol / Drug Misuse

Funding & Fees

We are happy to discuss the fee's for your bespoke care package.

Good to Know

Owner

  • Azure Care Ltd

Person in charge

  • Parvinder Dusanj (Managing Director)

Azure Care Reviews (20)

9.9

Azure Care has a Review Score of 9.9 (9.862) out of 10, based on 9 reviews in the last 2 years. Over all time Azure Care has 20 reviews.

Overall Experience

  • 18
  • 2
  • 0
  • 0
  • 0

Date Published

20
7
8
9
11

Review from B G (Nephew of Client) published on 30 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Azure have been providing wonderful care for my uncle and auntie for over 6 months now. It is a great comfort to our family living over 200 miles away and unable to get to visit as much as we would like to know our relatives are in such good hands. Right from the start when we first met with Azure we
knew our relatives would be well looked after and we had found the right carers. They are kind, caring, compassionate and knowledgeable as well as being very well trained. The management and office staff are easily contactable and always willing to give their time to update us on our relatives care. They have gone over and above in the past providing a hospital welfare visit to my uncle when family and close friends were unable to be there.
As a family we have really noticed a big improvement in my uncles overall wellbeing since he and my auntie have been under the care of Azure.
I couldn't recommend them more highly.

Reply from Kiran Gill, Director at Azure Care

Thank you so much for your kind and heartfelt words. We know how difficult it can be to care from a distance, so we're really pleased that our support has brought you and your family peace of mind. From the very beginning, we've set out to provide care that makes a real, lasting difference - not just with daily tasks, but in how people feel, connect, and live day to day.It's especially lovely to hear that you've noticed such a positive change in your uncle's wellbeing. That's exactly the outcome we work towards - care that builds confidence, improves quality of life, and offers families reassurance. Whether it's staying in touch, stepping in when needed, or simply being a kind, familiar face, we're proud to be there for your auntie and uncle. Thank you again for your recommendation - it truly means a great deal to all of us at Azure Care.Many thanks, Kiran and the Azure Care team

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Kathy J (Daughter of Client) published on 23 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the care of these ladies for a year now, after a series of falls left her hospitalised for 12 weeks. Once home, her biggest wish was to return to independent living.
With the care and support from the team at Azure Care, she has become stronger in her body, but more importantly,
regained her confidence to help her live independently. The girls are super friendly and encourage mum with her every day tasks, such as chair exercises designed to build up her strength, but most importantly provide reassurance and support with every visit and earn mums trust. A year on and mum can now move around her home independently, and this is down to the encouragement and help that the team offer at every visit.
From a personal perspective, I find the staff extremely flexible and approachable, allowing adaptions to mums weekly rota at short notice but also regularly taking the time to review the level of care mum requires and suggesting changes that puts mum first.

Reply from Kiran Gill, Director at Azure Care

Thank you so much for your kind words. It's been a privilege to support your mum over the past year and to see her regain not only her strength, but also her confidence. At Azure Care, we always aim to go beyond just delivering care - we focus on achieving meaningful outcomes that enable people to live the life they choose, with as much independence as possible. It's heartening to know that our team's encouragement and trusted support have made such a difference.We also appreciate your recognition of our flexible and responsive approach. Regularly reviewing care needs and making thoughtful adjustments is central to how we work, ensuring our service remains safe, effective, and well-led. Thank you again for your trust in us - your feedback means a great deal to the whole team.Warm regards,Kiran & the Azure Care Team

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Lucy S (Daughter of Client) published on 20 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Sister and I started using Azure care for my Mother back in May 2024. Finding the right care agency can be very challenging and stressful. As soon as I met with Azure they put my mind at rest. I found them to be professional, knowledgeable caring and very supportive. The wonderful staff look after
my mum in a respectful loving patient and caring manner.I feel at ease to know that she is in very safe hands.
There is so no doubt that we definitely made the right decision choosing Azure to care for our mum, who suffers with Alzheimer's.Any support and guidance we need as a family navigating through many challenges Azure do not hesitate to help.When mum returned home after a stay in hospital when she had an operation they very promptly helped organise extra care including overnight care.This relieved some of the stress that we were under and reassured us that mum had the care she needed.
I would not hesitate to recommend Azure to anyone looking for care for themselves or a loved one.

Reply from Kiran Gill, Director at Azure Care

Thank you so much for taking the time to share your experience. We're incredibly grateful for your kind words and for the trust you and your sister have placed in us to support your mum.We understand how difficult it can be to find the right care, especially when navigating the challenges of Alzheimer's. It means a great deal to know that you've felt supported and reassured throughout your journey with us. Our team is committed to providing compassionate, responsive, and person-centred care, and your feedback is a touching reflection of that.We're especially pleased to hear that we were able to ease some of the pressure during your mum's return home from hospital. Supporting families through those moments is an important part of what we do.Thank you again for your heartfelt recommendation - it truly means the world to us.Warmest regards,Kiran & the Azure Care Team

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Trevor S (Client) published on 19 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following being let down by my previous independent 'carer', I can now honestly say how true the expression 'every cloud has a silver lining' means to me . I feel truly blessed that circumstances have given me such a valued opportunity to be a client of Azure Care..
I can only express my thanks and
gratitude to my carers who attend to my needs in such a professional yet compassionate way. Thankyou . Also I'm really grateful to the amazing management staff who have been there for me to help me at times when I needed them. Obvious to me is the dedication and compassion of the staff and carers.
Thankyou to all of you .

Reply from Kiran Gill, Director at Azure Care

Thank you for such a moving and thoughtful review. We're truly honoured to be supporting you, and it means the world to hear that you feel valued and well cared for by both our carers and management team.Your kind words about the professionalism and compassion of our staff are deeply appreciated and will be shared with the whole team. Knowing that we've been able to restore your trust in care makes what we do every day all the more meaningful.Thank you again for your generous feedback.Warm regards,Kiran & The Azure Care Team

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Suzanne S (Daughter of Client) published on 19 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care, that my mum receives. The carers are very patient looking after her considering her dementia and age.
The carers always attend as advised.
I like the app that enables us to see how she is on a daily basis.
They contact me if there are any issues or worries that concern
the carers.

Reply from Kiran Gill, Director at Azure Care

Thank you for taking the time to share your feedback. We're so pleased to hear that you're happy with the care your mum is receiving and that our team's patience and attentiveness are making a positive difference.We know how important it is for families to feel connected, especially when supporting a loved one with dementia, so we're glad to hear that the app and regular communication are giving you peace of mind.Your kind words will be shared with the care team - they'll be truly appreciated. Warmest wishes,Kiran & The Azure Care Team

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from D D (Client) published on 18 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been extremely satisfied with the care I receive from all my carers. Always treated well and gives me dignity when needed always on time and thorough throughout all my calls, once again I thank you kindly for the care I receive.

Reply from Kiran Gill, Director at Azure Care

Thank you so much for your lovely feedback. We're truly grateful for your kind words and delighted to hear that you feel well cared for, respected, and supported with dignity.Our team works hard to provide consistent, person-centred care, and it means a great deal to know that this is being reflected in your experience. Your appreciation will be shared with the carers involved in your support.Thank you again for taking the time to leave this review - it really does mean a lot to us.Warm regards,Kiran & the whole Azure Care Team

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from David c (Son of Client) published on 18 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Azure care were a fantastic help when my Father was discharged from hospital with no notice to the family (That's another story!). A quick call to Azures out of hours service and a member of staff was at his house within the hour to check on his needs. I can't fault the care and attention my father
receives despite his ocassionally difficult nature.

Reply from Kiran Gill, Director at Azure Care

Thank you so much for your kind and thoughtful review. We're truly glad we could step in quickly when your father was discharged, especially under such short notice. Supporting families during unexpected transitions is exactly what we're here for, and it means a great deal to know that our team made a difference.We understand that everyone has their own personality and preferences, and we're pleased to hear that our carers have been able to support your father with the respect, patience, and attention he deserves. Your words are a real boost for the whole team.Thank you again for taking the time to share your experience. It's an honour to be part of your father's care journey.Warmest regards,Kiran & the whole Azure Care team

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Alan B (Son of Client) published on 22 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Azure Care and all members of the carers and admin I have met have been the most caring professionals you could wish to meet within the care industry. From the initial meeting to decide whether to choose Azure Care, to the incident where my mum's carer found her in an emergency situation and went above
and beyond her role in staying with my mum until an ambulance arrived, proves to me and my family that their services could not be bettered.
Just amazing. Thank you so much.

Reply from Kiran Gill, Director at Azure Care

Thank you so much for your kind words. We're so proud of our team and the dedicated care they provide. We're honoured to be able to support Mum and provide you with peace of mind knowing she's in safe hands.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Clive B (Client) published on 17 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I really appreciate the excellent care your ladies give me. I'm in a really happy mood after they finish their work.
It's worth every penny my children pay for the visits.
It makes me happy to hear the lady wake me up as they creep around quietly to prepare my breakfast before they wake me up.

Reply from Kiran Gill, Director at Azure Care

Thank you for the lovely feedback. It means a lot to the whole team to know our hard work and dedication are helping you feel supported and happy.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from C M (Daughter-in-law of Client) published on 24 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we had been caring for Mum for a few weeks when we decided she needed help. The Azure team arrived promptly and made an assessment of Mum's needs and a plan of care within hours. The first carers arrived but a couple of hours later. They were absolutely life savers. They were kind. respectful,
and compassionate to both Mum and us as a family. We will be forever indebted to them in our time of greatest need.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J F (Daughter of Client) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother received wonderful care from all her carers. She was treated with dignity, care and compassion at all times. Azure Care looked after the whole family and was a tremendous support to us all. I would not hesitate to recommend Azure Care
to anyone requiring assistance. Thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Lisa S (Daughter of Client) published on 2 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the initial assessment visit, I was confident that my dad would be treated with compassion, care and dignity and this company delivered just that. I would not hesitate to recommend this company and can only say thank you for making my dad's last few days comfortable and with dignity. Not only did
they give him excellent care they put the whole family at ease and looked after us as well. Cannot thank them enough.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Peter W (Client) published on 25 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care I receive is very good, and they understand what I require on a day-to-day basis. They talk to me like a human being, not just a piece of meat. They also treat the family well and explain any changes they wish to make to my care. The only issue I have is over timings when they come, mainly
at weekend; I don't want 7-7.30 am, I would like 8 to 8.30 am. I know it's not always possible, but if they could look at this problem. They also need to inform me of changes in carers, as at present, they don't.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Nazreen O (Sister of Client) published on 1 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very satisfied with the service provided. The carers arrive on time and are very reliable and caring. They treat my sister with dignity and attend to her needs professionally. They are aware of their limitations and will seek help appropriately. The management team are approachable and will be
their best to respond to changing health care needs.

Reply from Kiran Gill, Director at Azure Care

Thank you so much for your kind words. We're honoured to be able to support your family. I know the whole team will be delighted to read such wonderful feedback. With warm thanks from the whole team at Azure Care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Pauline W (Wife of Client) published on 1 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great carers, on time, reliable, and professional. Reassuring when I am not at home. Very professional staff from the office and paperwork kept up to date. Nothing is not too much trouble. The staff have total respect for my husband and his needs. Thank you.

Reply from Kiran Gill, Director at Azure Care

Thank you for such a lovely review. We're honoured to be able to support your husband and will be sure to pass on your kind words to the care team. We believe in caring from the heart, and we're so happy that you have felt this difference. With many thanks from the whole team at Azure Care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from T A (Daughter of Client) published on 12 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad couldn’t be happier with the care provided. Lovely friendly staff who take time to have a chat. Whenever I needed to phone the office for support in any way, I have received it without hesitation. Dad couldn’t ask for more and neither could I.

Reply from Kiran Gill, Director at Azure Care

Thank you so much for your kind words. It's an honour to support your father. I know the whole team will be delighted to receive your wonderful feedback. With thanks, from the whole team at Azure Care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Andrew G (Son of Client) published on 12 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have three regular visits each week for my 90-year young mother, as she is starting to find general day-to-day chores a struggle and her mobility is not as it used to be. Therefore, it is a great help to her family to know someone reliable and caring is visiting her. We have been using Azure Care
now for approximately one year and find their staff very helpful and easy to deal with.

Reply from Kiran Gill, Director at Azure Care

Thank you so much for such a lovely review. We're honoured to support your mother. I know the whole team will be delighted to read this wonderful feedback. Many thanks from the whole team at Azure Care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Cathy M (Daughter of Client) published on 14 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Azure have provided care for my parents for just over a year now. My 85-year-old mum has mixed Dementia and my stepfather 92 tries hard to look after her - he has many health issues too. This company has listened to and refined the care package to adapt to the changing needs of my parents. Consequently,
this has had a very positive impact on my parents’ lives, and in turn my life, as I am confident that they are safe and that their needs are met.

Reply from Kiran Gill, Director at Azure Care

Thank you so much for your kind words. We're honoured to be able to support your family. I know the whole team will be delighted to read such wonderful feedback.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Averil F (Wife of Client) published on 25 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had this care company for the last month and cannot fault the experience that I have had with the company.
This is the third company that I have had for my husband and I am very impressed with the care that I have been given.
The company arrive on time and look after my husband very well. All
the other companies that I have had have not been as good as this company.
I would recommend this company for anyone looking for care as both the carers are very good and I have never in the last four years had such good care for my husband.

Reply from Kiran Gill, Director at Azure Care

Thank you so much for your kind words. Azure Care was set up with the intention of making a genuine difference to people's lives. Hearing this feedback is so heartwarming and we're proud to have been able to help and support you. Many thanks, Team Azure Care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sharon W (Daughter of Client) published on 25 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having been contacted via Facebook after a rant at how bad the local Social Services are in my father's area, my father had a visit the very next day to assess his needs. Very friendly, approachable and professional at all times. My father immediately signed up for some help and visits. Azure Care are
so very reliable, flexible to their clients' needs and go the extra mile whenever they can. Washing, ironing, cleaning, cooking, shopping, or collecting a take out, nothing is too much trouble. Our family uses the mobile app to see what has been done at our father's request and find it very reassuring that his health is always commented and documented on arrival and as leaving. Being 88, disabled, and living alone, I have certainly noticed a difference in his mood which is great. No hesitation whatsoever on recommending to anyone who needs assistance.

Reply from Kiran Gill, Director at Azure Care

Thank you so much for your kind feedback. On behalf of the team, we're absolutely humbled and delighted that we have made a positive impact on your father and his wellbeing. We believe in caring from the heart, and we're so happy that you and your father have felt this difference. Thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.9 (9.862)

Overview of Review Score

The Review Score of 9.9 (9.862) out of 10 for Azure Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.962 for Azure Care is calculated as follows: ( (51 Excellents x 5) + (2 Goods x 4) ) ÷ 53 Ratings = 4.962

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Azure Care is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Aug 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (0)

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Azure Care

What Type of Services does Azure Care offer?

Azure Care offers Home Care.

How many Carers does Azure Care employ?

Azure Care employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Azure Care to verify any information. View our terms and conditions. Azure Care has an Enhanced Service - more info.