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Azure Care

The Joinery Workshop, The Historic Dockyard, Chatham ME4 4TZ
Azure Care Logo
Azure Care logo
Azure Care are so very reliable, flexible to their clients' needs and go the extra mileSharon W(Daughter of Client/Service User)
Azure Care, Chatham
Our whole experience has been nothing short of exceptionalC A(Son of Client/Service User)
Azure Care, Chatham
The respite care Azure provide has been an absolute godsendDaniel P(Son of Client/Service User)
Azure Care, Chatham

Azure Care supports adults across Medway to live safely, comfortably and independently in their own homes. The team focuses on care that is kind, consistent and centred around the person, so every individual is supported with dignity and respect.

Azure Care is rated Outstanding overall by the Care Quality Commission (CQC). In the December 2025 inspection report, the service was also rated Outstanding for Caring and Outstanding for Effective. Based on...  

Care Provided by Azure Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £29.45
  • Weekly Live-in Care Fees: from £1,575

We are happy to discuss the fees for your bespoke care package.

The price(s) shown are provided by the agency. Contact Azure Care for full pricing details and T&Cs.

Contact Azure Care to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Azure Care Ltd
  • Private Owned

Person in charge

  • Parvinder Dusanj (Managing Director)

Azure Care Reviews (35)

10

Azure Care has a Review Score of 10 (9.986) out of 10, based on 24 reviews in the last 2 years. Over all time Azure Care has 35 reviews.

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Showing 35 reviews matching selected criteria
Review from S D (Daughter of Client) published on 28 May 2026 Submitted via Website
Overall Experience

Carers always visit my Parent with positive attitude and always happy to help. After having a bad experience with other agencies, Azure has been the best and the support has been excellent for a parent with Dementia.

Reply from Kiran Gill, Director at Azure Care
Thank you so much for the lovely feedback. Our team have undergone extensive dementia training and we have a system of continual learning in place. We're so glad that their support shines through. Thank you for trusting us to support your loved one.

Many thanks, Kiran & the team at Azure Care

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Review from M T (Client / Service User) published on 28 May 2026 Submitted via Postal Card
Overall Experience

Very happy with the service and carers.

Reply from Kiran Gill, Director at Azure Care
Thank you for taking the time to share a review. Your kind words will be shared with the whole team. We appreciate you trusting us to support you.
Many thanks,

Kiran & the team at Azure Care

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Review from Sheila W (Client / Service User) published on 28 May 2026 Submitted via Postal Card
Overall Experience

I'm very happy with the carers and would recommend to my friends.

Reply from Kiran Gill, Director at Azure Care
Thank you for the lovely feedback. We'll be sure to share you kind words with the care team too. We appreciate you trusting us with supporting you.

Many thanks, Kiran & the Azure Care team

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Review from N B (Client / Service User) published on 26 May 2026 Submitted via Postal Card
Overall Experience

The personal care I receive is excellent. Carers really attentive and helpful, I get 2 regular carers and they know my routines and likes. I would definitely recommend Azure Care to others.

Reply from Kiran Gill, Director at Azure Care

Thank you so much for your kind words. We are delighted to hear that you feel well supported and that the consistency of your regular carers has made such a positive difference. Providing attentive, person-centred care that respects individual routines and preferences is incredibly important to us....  

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Review from S R (Client / Service User) published on 19 May 2026 Submitted via Postal Card
Overall Experience

I am very happy with carers. They do an excellent job.

Reply from Kiran Gill, Director at Azure Care
Thank you so much for the lovely feedback. It's an honour to support you. We'll make sure these comments are shared with your care team too.
Many thanks,

Kiran & the team at Azure Care.

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Review from Angela W (Mother of Client) published on 18 May 2026 Submitted via Postal Card
Overall Experience

I cannot fault the care given to my son. The carers are so kind, caring and efficient. The care is of a very high standard and always with genuine concern for the welfare and happiness of my son.

Reply from Kiran Gill, Director at Azure Care
Thank you so much for your kind words. It's such an honour to support your son. Seeing the wonderful artwork he creates with the support of the care team is an absolute joy. We will pass on your kind words to the team.
Many thanks,

Kiran & the team at Azure Care.

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Review from Sue W (Daughter of Client) published on 14 May 2026 Submitted via Website
Overall Experience
absolutely Amazing service for my mum,everything was always good and everyone was so attentive and friendly and caring..
would highly recommend.

nothing was to trouble and felt so at ease with everyone..

Reply from Kiran Gill, Director at Azure Care
Thanks so much Sue for the lovely feedback. We'll pass the feedback on to the care team too. It was an honour to support Mum and we're always here if you need.

All our best to you both, Kiran & the team at Azure Care.

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Review from George T (Client / Service User) published on 7 May 2026 Submitted via Postal Card
Overall Experience

We are extremely happy with the service and care we receive from Azure care.

Reply from Kiran Gill, Director at Azure Care
Thank you George. We're so honoured to support you both and the team will be delighted with this review.
We look forward to another dance with you very soon.

Many thanks, Kiran & the team at Azure Care.

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Review from Shahana A (Mother of Client) published on 5 May 2026 Submitted via Postal Card
Overall Experience

I am happy with carers. I am very happy to join the Azure care, Office team always helpful and professional. Whole team is amazing.

Reply from Kiran Gill, Director at Azure Care
Thank you so much for your lovely review. It really does mean a lot to us.
We are so pleased to hear that you are happy with the carers and that the office team have been helpful along the way. Looking after your loved one is a privilege, and we will continue to do our very best for him.
Thank you for trusting Azure Care.
Warm wishes,

Kiran & the team at Azure Care

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Review from Kellie W (Client / Service User) published on 1 May 2026 Submitted via Website
Overall Experience
I have been receiving support from Azure Care for the past 4.5 years, and I am very pleased with the service they provide. The carers are consistently kind, supportive, and proactive in meeting my needs. Their approach makes a real difference to my daily life.
The management team is always helpful, Whenever I feel low, I know I can reach out to them, and they are there for me. They take the time to listen and even visit me to offer emotional support, which I truly value.

I would highly recommend Azure Care to others. The level of care, compassion, and support I receive is excellent, and I am very grateful for everything they do.

Reply from Kiran Gill, Director at Azure Care
Dear Kellie,
Thank you so much for taking the time to share your experience with us. Reading your words has genuinely touched the whole team.

It has been our absolute privilege to support you over the past four and a half years. You have become such a valued part of the Azure Care family, and the...  

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Review from Clive B (Client / Service User) published on 27 April 2026 Submitted via Postal Card
Overall Experience

The excellent ladies always start my day in an amazing way!

Reply from Kiran Gill, Director at Azure Care

Thank you for the lovely review Clive. The team are always delighted to visit and will be super happy to hear your kind words. Thank you for trusting us with supporting you.

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Review from C A (Son of Client) published on 25 February 2026 Submitted via Website
Overall Experience

I am not someone who leaves reviews for organisations but I've felt compelled to leave a review for Azure Care. Our whole experience has been nothing short of exceptional, from initial contact, initial in-person meeting, the introduction of my mum's carers and the kindness and professionalism shown by both careers who come every day to look after my mum. We've had previous experience of care for my father and this is a whole other level. The carers are super-diligent and have a wonderful manner with my mum - it's like she's being looked after by her own daughters. Nothing is too much trouble and they are reliable, proactive and fastidious about how they go about their work and making a record of what's happened. You have free access to an app where you can see the rota for the coming week and all their notes for previous visits. It's absolutely amazing. I cannot praise them highly enough (and I'm not that easy to please). Thank you to the whole team.

Reply from Kiran Gill, Director at Azure Care

Thank you so much for taking the time to share this. It has been a privilege to support your mum and to get to know your family. We understand how important it is to feel reassured when a loved one is in someone else's care, and we're so pleased the team have provided the warmth, reliability and...  

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Review from Terence W (Husband of Client) published on 20 February 2026 Submitted via Website
Overall Experience

AZURE Care have been providing home care for my wife for the past seven months . The carers that come each day show real profeshanlism in there aproach and actions to any situation that they find at each visit.Somtimes the situation is normal other times it can be quite stresful and messy, and they just deal with it . They are always cheerful. They have a calming attitude ,sympathetic and compasant way of working. They are an excellent company

Reply from Kiran Gill, Director at Azure Care

Thank you, Terence, for taking the time to share such kind words about the support your wife has received over the past seven months.

It has been a privilege to support you both during what we know can sometimes be challenging and unpredictable moments. We are especially pleased to hear that our...  

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Review from Karen S (Daughter of Client) published on 18 February 2026 Submitted via Website
Overall Experience

We are extremely pleased with the professionalism, dedication, and friendly care provided to our mum during this period. Personally, I don't think I could have managed without the support your team gave us.

While we were initially concerned that my mother might a bit shy about having carers, she has been happy being looked after by your team from day one. From chats about cooking and make-up to mini head massages she enjoyed spending time with them.

We would not hesitate to recommend your services. The original assessment, back up support from the office and day to day care certainly warrants the"Outstanding" level you have been awarded by your association.

Reply from Kiran Gill, Director at Azure Care

Thank you so much for your lovely words.

It was truly an honour to support your mum and to be welcomed into your family at such an important time. We are so pleased she felt comfortable with the team and enjoyed their company. Those small moments of connection mean just as much to us as the care...  

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Review from Daniel P (Son of Client) published on 17 February 2026 Submitted via Website
Overall Experience
Azure have been invaluable in providing home care for my father, who has Alzheimer's. The entire team are a pleasure to deal with, whether by email or in person, and they are always incredibly responsive whenever I have a query.

Every carer who has visited has been attentive and genuinely kind, and I have never had any hesitation or worry about leaving Dad in their hands. The respite care Azure provide has been an absolute godsend, allowing the rest of our family to have some semblance of normal life. I can't recommend them highly enough.

Reply from Kiran Gill, Director at Azure Care

Thank you so much for your kind words. It brings the whole team genuine joy to know that our care has helped not only your father, but your entire family. Supporting someone living with Alzheimer's requires patience, warmth and consistency, and we are proud to provide care that gives you confidence...  

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Review from Christina S (Daughter of Client) published on 4 February 2026 Submitted via Website
Overall Experience
Azure are the best care company we have used to support our 97 year old mum's needs. The staff from the office to the carers are always polite, helpful and really go out of their way to accommodate mum's needs. Recently she has needed 24/7 care and the two carers covering this have been outstanding. Such lovely people who genuinely care about our mum and work hard to look after her. Mum has loved them both and we all completely appreciate their caring kindness and total respect for her.

Thank you all .

Reply from Kiran Gill, Director at Azure Care

Supporting your mum, especially as her needs have changed to 24/7 care, has been a real privilege for our team. We are so pleased to hear how supported and respected she has felt, and that the carers working closely with her have built such a positive and trusting relationship. Genuine kindness,...  

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Review from Darren D (Client / Service User) published on 29 January 2026 Submitted via Website
Overall Experience

I'm very happy with the care I receive from my carers they all treat me well and give me dignity when needed, I do have some carers I see more of but I get on with them all. It's really nice to be able to talk to my carers.

Reply from Kiran Gill, Director at Azure Care
Thank you for taking the time to share such thoughtful feedback. We are really pleased to hear that you feel comfortable, respected, and well supported by your care team.

Dignity, kindness, and genuine connection are at the heart of what we aim to provide, so it is especially meaningful to hear...  

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Review from B G (Nephew of Client) published on 30 June 2025 Submitted via Website
Overall Experience
Azure have been providing wonderful care for my uncle and auntie for over 6 months now. It is a great comfort to our family living over 200 miles away and unable to get to visit as much as we would like to know our relatives are in such good hands. Right from the start when we first met with Azure we knew our relatives would be well looked after and we had found the right carers. They are kind, caring, compassionate and knowledgeable as well as being very well trained. The management and office staff are easily contactable and always willing to give their time to update us on our relatives care. They have gone over and above in the past providing a hospital welfare visit to my uncle when family and close friends were unable to be there.
As a family we have really noticed a big improvement in my uncles overall wellbeing since he and my auntie have been under the care of Azure.

I couldn't recommend them more highly.

Reply from Kiran Gill, Director at Azure Care

Thank you so much for your kind and heartfelt words. We know how difficult it can be to care from a distance, so we're really pleased that our support has brought you and your family peace of mind. From the very beginning, we've set out to provide care that makes a real, lasting difference - not...  

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Review from Kathy J (Daughter of Client) published on 23 June 2025 Submitted via Website
Overall Experience
My mother has been in the care of these ladies for a year now, after a series of falls left her hospitalised for 12 weeks. Once home, her biggest wish was to return to independent living.
With the care and support from the team at Azure Care, she has become stronger in her body, but more importantly, regained her confidence to help her live independently. The girls are super friendly and encourage mum with her every day tasks, such as chair exercises designed to build up her strength, but most importantly provide reassurance and support with every visit and earn mums trust. A year on and mum can now move around her home independently, and this is down to the encouragement and help that the team offer at every visit.

From a personal perspective, I find the staff extremely flexible and approachable, allowing adaptions to mums weekly rota at short notice but also regularly taking the time to review the level of care mum requires and suggesting changes that puts mum first.

Reply from Kiran Gill, Director at Azure Care

Thank you so much for your kind words. It's been a privilege to support your mum over the past year and to see her regain not only her strength, but also her confidence. At Azure Care, we always aim to go beyond just delivering care - we focus on achieving meaningful outcomes that enable people to...  

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Review from Lucy S (Daughter of Client) published on 20 June 2025 Submitted via Website
Overall Experience
My Sister and I started using Azure care for my Mother back in May 2024. Finding the right care agency can be very challenging and stressful. As soon as I met with Azure they put my mind at rest. I found them to be professional, knowledgeable caring and very supportive. The wonderful staff look after my mum in a respectful loving patient and caring manner.I feel at ease to know that she is in very safe hands.
There is so no doubt that we definitely made the right decision choosing Azure to care for our mum, who suffers with Alzheimer's.Any support and guidance we need as a family navigating through many challenges Azure do not hesitate to help.When mum returned home after a stay in hospital when she had an operation they very promptly helped organise extra care including overnight care.This relieved some of the stress that we were under and reassured us that mum had the care she needed.

I would not hesitate to recommend Azure to anyone looking for care for themselves or a loved one.

Reply from Kiran Gill, Director at Azure Care

Thank you so much for taking the time to share your experience. We're incredibly grateful for your kind words and for the trust you and your sister have placed in us to support your mum.We understand how difficult it can be to find the right care, especially when navigating the challenges of...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 September 2025
Overall Outstanding
  • Caring Outstanding
  • Effective Outstanding
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (1)

News
  • Posted: Tuesday 06 Jan 2026A family-run home care provider in Medway has been recognised among the best in the country after inspectors rated Azure Care Outstanding overall - a distinction held by fewer than...

Awards / Recognitions (3)

  • Recipient: Azure CareDate: Friday 28 Nov 2025
  • Recipient: Azure CareDate: Friday 28 Nov 2025
  • Recipient: Azure CareDate: Friday 07 Nov 2025

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Frequently Asked Questions about Azure Care

How many Carers does Azure Care employ?

Azure Care employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Azure Care to verify any information. View our terms and conditions. Azure Care has an Enhanced Service - more info.