Azure Care are so very reliable, flexible to their clients' needs and go the extra mileSharon W(Daughter of Client/Service User)

Our whole experience has been nothing short of exceptionalC A(Son of Client/Service User)

The respite care Azure provide has been an absolute godsendDaniel P(Son of Client/Service User)

Azure Care are so very reliable, flexible to their clients' needs and go the extra mileSharon W(Daughter of Client/Service User)

Our whole experience has been nothing short of exceptionalC A(Son of Client/Service User)

The respite care Azure provide has been an absolute godsendDaniel P(Son of Client/Service User)

Azure Care supports adults across Medway to live safely, comfortably and independently in their own homes. The team focuses on care that is kind, consistent and centred around the person, so every individual is supported with dignity and respect.
Azure Care is rated Outstanding overall by the Care Quality Commission (CQC). In the December 2025 inspection report, the service was also rated Outstanding for Caring and Outstanding for Effective. Based on...
Care Provided by Azure Care
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £29.45
- Weekly Live-in Care Fees: from £1,575
We are happy to discuss the fees for your bespoke care package.
Contact Azure Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Azure Care Ltd
- Private Owned
Person in charge
- Parvinder Dusanj (Managing Director)
Azure Care Reviews (35)
Azure Care has a Review Score of 10 (9.986) out of 10, based on 24 reviews in the last 2 years.
Over all time Azure Care has 35 reviews.
I can only express my thanks and gratitude to my carers who attend to my needs in such a professional yet compassionate way. Thankyou . Also I'm really grateful to the amazing management staff who have been there for me to help me at times when I needed them. Obvious to me is the dedication and compassion of the staff and carers.
Thankyou to all of you .
Thank you for such a moving and thoughtful review. We're truly honoured to be supporting you, and it means the world to hear that you feel valued and well cared for by both our carers and management team.Your kind words about the professionalism and compassion of our staff are deeply appreciated...
The carers always attend as advised.
I like the app that enables us to see how she is on a daily basis.
They contact me if there are any issues or worries that concern the carers.
Thank you for taking the time to share your feedback. We're so pleased to hear that you're happy with the care your mum is receiving and that our team's patience and attentiveness are making a positive difference.We know how important it is for families to feel connected, especially when supporting...
Azure care were a fantastic help when my Father was discharged from hospital with no notice to the family (That's another story!). A quick call to Azures out of hours service and a member of staff was at his house within the hour to check on his needs. I can't fault the care and attention my father receives despite his ocassionally difficult nature.
Thank you so much for your kind and thoughtful review. We're truly glad we could step in quickly when your father was discharged, especially under such short notice. Supporting families during unexpected transitions is exactly what we're here for, and it means a great deal to know that our team...
Just amazing. Thank you so much.
Thank you so much for your kind words. We're so proud of our team and the dedicated care they provide. We're honoured to be able to support Mum and provide you with peace of mind knowing she's in safe hands.
As a family, we had been caring for Mum for a few weeks when we decided she needed help. The Azure team arrived promptly and made an assessment of Mum's needs and a plan of care within hours. The first carers arrived but a couple of hours later. They were absolutely life savers. They were kind. respectful, and compassionate to both Mum and us as a family. We will be forever indebted to them in our time of greatest need.
to anyone requiring assistance. Thank you.
From the initial assessment visit, I was confident that my dad would be treated with compassion, care and dignity and this company delivered just that. I would not hesitate to recommend this company and can only say thank you for making my dad's last few days comfortable and with dignity. Not only did they give him excellent care they put the whole family at ease and looked after us as well. Cannot thank them enough.
The care I receive is very good, and they understand what I require on a day-to-day basis. They talk to me like a human being, not just a piece of meat. They also treat the family well and explain any changes they wish to make to my care. The only issue I have is over timings when they come, mainly at weekend; I don't want 7-7.30 am, I would like 8 to 8.30 am. I know it's not always possible, but if they could look at this problem. They also need to inform me of changes in carers, as at present, they don't.
I am very satisfied with the service provided. The carers arrive on time and are very reliable and caring. They treat my sister with dignity and attend to her needs professionally. They are aware of their limitations and will seek help appropriately. The management team are approachable and will be their best to respond to changing health care needs.
Thank you so much for your kind words. We're honoured to be able to support your family. I know the whole team will be delighted to read such wonderful feedback. With warm thanks from the whole team at Azure Care.
Great carers, on time, reliable, and professional. Reassuring when I am not at home. Very professional staff from the office and paperwork kept up to date. Nothing is not too much trouble. The staff have total respect for my husband and his needs. Thank you.
Thank you for such a lovely review. We're honoured to be able to support your husband and will be sure to pass on your kind words to the care team. We believe in caring from the heart, and we're so happy that you have felt this difference. With many thanks from the whole team at Azure Care.
My dad couldn’t be happier with the care provided. Lovely friendly staff who take time to have a chat. Whenever I needed to phone the office for support in any way, I have received it without hesitation. Dad couldn’t ask for more and neither could I.
Thank you so much for your kind words. It's an honour to support your father. I know the whole team will be delighted to receive your wonderful feedback. With thanks, from the whole team at Azure Care.
We have three regular visits each week for my 90-year young mother, as she is starting to find general day-to-day chores a struggle and her mobility is not as it used to be. Therefore, it is a great help to her family to know someone reliable and caring is visiting her. We have been using Azure Care now for approximately one year and find their staff very helpful and easy to deal with.
Thank you so much for such a lovely review. We're honoured to support your mother. I know the whole team will be delighted to read this wonderful feedback. Many thanks from the whole team at Azure Care.
Azure have provided care for my parents for just over a year now. My 85-year-old mum has mixed Dementia and my stepfather 92 tries hard to look after her - he has many health issues too. This company has listened to and refined the care package to adapt to the changing needs of my parents. Consequently, this has had a very positive impact on my parents’ lives, and in turn my life, as I am confident that they are safe and that their needs are met.
Thank you so much for your kind words. We're honoured to be able to support your family. I know the whole team will be delighted to read such wonderful feedback.
This is the third company that I have had for my husband and I am very impressed with the care that I have been given.
The company arrive on time and look after my husband very well. All the other companies that I have had have not been as good as this company.
I would recommend this company for anyone looking for care as both the carers are very good and I have never in the last four years had such good care for my husband.
Thank you so much for your kind words. Azure Care was set up with the intention of making a genuine difference to people's lives. Hearing this feedback is so heartwarming and we're proud to have been able to help and support you. Many thanks, Team Azure Care.
Having been contacted via Facebook after a rant at how bad the local Social Services are in my father's area, my father had a visit the very next day to assess his needs. Very friendly, approachable and professional at all times. My father immediately signed up for some help and visits. Azure Care are so very reliable, flexible to their clients' needs and go the extra mile whenever they can. Washing, ironing, cleaning, cooking, shopping, or collecting a take out, nothing is too much trouble. Our family uses the mobile app to see what has been done at our father's request and find it very reassuring that his health is always commented and documented on arrival and as leaving. Being 88, disabled, and living alone, I have certainly noticed a difference in his mood which is great. No hesitation whatsoever on recommending to anyone who needs assistance.
Thank you so much for your kind feedback. On behalf of the team, we're absolutely humbled and delighted that we have made a positive impact on your father and his wellbeing. We believe in caring from the heart, and we're so happy that you and your father have felt this difference. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 September 2025- Caring Outstanding
- Effective Outstanding
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (1)
- Posted: Tuesday 06 Jan 2026A family-run home care provider in Medway has been recognised among the best in the country after inspectors rated Azure Care Outstanding overall - a distinction held by fewer than...
Awards / Recognitions (3)
- Recipient: Azure CareDate: Friday 28 Nov 2025
- Recipient: Azure CareDate: Friday 28 Nov 2025
- Recipient: Azure CareDate: Friday 07 Nov 2025
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Azure Care to verify any information. View our terms and conditions. Azure Care has an Enhanced Service - more info.