Azure Care

The Joiners Shop, The Historic Dockyard, Chatham ME4 4TZ
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9.8 25 Reviews
  • Azure Care, Chatham
Azure Care supports adults across Medway to live safely, comfortably and independently in their own homes. The team focuses on care that is kind, consistent and centred around the person, so every individual is supported with dignity and respect.

Azure Care is rated Outstanding overall by the Care Quality Commission (CQC). In the December 2025 inspection report, the service was also rated Outstanding for Caring and Outstanding for Effective. Based on CQC ratings published at that time, Azure Care is the only home care provider in Medway with an Overall Outstanding rating as at December 2025.

Support is thoughtfully shaped around what matters to each person, whether that is help with personal care, medication, meals, companionship, dementia care, complex care, live in care or returning home after a hospital stay. The aim is always to help people feel safe, valued and at ease in familiar surroundings.

Families often say that what makes Azure Care different is the warmth and reliability of the team. Wherever possible, clients see the same small group of carers, so real relationships are built over time. Carers are chosen for their compassion as well as their skills and they receive ongoing training and supervision so that care remains safe, consistent and professional.

Azure Care works closely with health and social care professionals so that support adapts as needs change. Care plans are reviewed regularly and families are kept informed, helping to provide genuine peace of mind.

At the heart of Azure Care is a simple belief. Care should feel human. Every person deserves patience, kindness and the chance to live well at home for as long as possible.
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Care Provided by Azure Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £26.95
  • Weekly Live-in Care Fees: from £1495

We are happy to discuss the fees for your bespoke care package.

The price(s) shown are provided by the agency. Contact Azure Care for full pricing details and T&Cs.

Contact Azure Care to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Azure Care to get a personalised quote.

Good to Know

Owner

  • Azure Care Ltd
  • Privately Owned

Person in Charge

  • Parvinder Dusanj (Managing Director)

Azure Care Reviews (25)

9.8

Azure Care has a Review Score of 9.8 (9.799) out of 10, based on 13 reviews in the last 2 years.
Over all time Azure Care has 25 reviews.

Overall Experience
  • 23
  • 2
  • 0
  • 0
  • 0
Date Published
  • 25
  • 6
  • 12
  • 13
  • 12
Reviewer Connection to Azure Care
  • 10
  • 5
  • 4
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 25, showing 21-25
Review from T A (Daughter of Client) published on 12 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad couldn’t be happier with the care provided. Lovely friendly staff who take time to have a chat. Whenever I needed to phone the office for support in any way, I have received it without hesitation. Dad couldn’t ask for more and neither could I.
Reply from Kiran Gill, Director at Azure CareThank you so much for your kind words. It's an honour to support your father. I know the whole team will be delighted to receive your wonderful feedback. With thanks, from the whole team at Azure Care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Andrew G (Son of Client) published on 12 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have three regular visits each week for my 90-year young mother, as she is starting to find general day-to-day chores a struggle and her mobility is not as it used to be. Therefore, it is a great help to her family to know someone reliable and caring is visiting her. We have been using Azure Care
now for approximately one year and find their staff very helpful and easy to deal with.
Reply from Kiran Gill, Director at Azure CareThank you so much for such a lovely review. We're honoured to support your mother. I know the whole team will be delighted to read this wonderful feedback. Many thanks from the whole team at Azure Care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Cathy M (Daughter of Client) published on 14 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Azure have provided care for my parents for just over a year now. My 85-year-old mum has mixed Dementia and my stepfather 92 tries hard to look after her - he has many health issues too. This company has listened to and refined the care package to adapt to the changing needs of my parents. Consequently,
this has had a very positive impact on my parents’ lives, and in turn my life, as I am confident that they are safe and that their needs are met.
Reply from Kiran Gill, Director at Azure CareThank you so much for your kind words. We're honoured to be able to support your family. I know the whole team will be delighted to read such wonderful feedback.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Averil F (Wife of Client) published on 25 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have had this care company for the last month and cannot fault the experience that I have had with the company.
This is the third company that I have had for my husband and I am very impressed with the care that I have been given.
The company arrive on time and look after my husband very well. All
the other companies that I have had have not been as good as this company.
I would recommend this company for anyone looking for care as both the carers are very good and I have never in the last four years had such good care for my husband.
Reply from Kiran Gill, Director at Azure CareThank you so much for your kind words. Azure Care was set up with the intention of making a genuine difference to people's lives. Hearing this feedback is so heartwarming and we're proud to have been able to help and support you. Many thanks, Team Azure Care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sharon W (Daughter of Client) published on 25 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having been contacted via Facebook after a rant at how bad the local Social Services are in my father's area, my father had a visit the very next day to assess his needs. Very friendly, approachable and professional at all times. My father immediately signed up for some help and visits. Azure Care are
so very reliable, flexible to their clients' needs and go the extra mile whenever they can. Washing, ironing, cleaning, cooking, shopping, or collecting a take out, nothing is too much trouble. Our family uses the mobile app to see what has been done at our father's request and find it very reassuring that his health is always commented and documented on arrival and as leaving. Being 88, disabled, and living alone, I have certainly noticed a difference in his mood which is great. No hesitation whatsoever on recommending to anyone who needs assistance.
Reply from Kiran Gill, Director at Azure CareThank you so much for your kind feedback. On behalf of the team, we're absolutely humbled and delighted that we have made a positive impact on your father and his wellbeing. We believe in caring from the heart, and we're so happy that you and your father have felt this difference. Thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.8 (9.799)

Overview of Review Score

The Review Score of 9.8 (9.799) out of 10 for Azure Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.974 for Azure Care is calculated as follows: ( (75 Excellents x 5) + (2 Goods x 4) ) ÷ 77 Ratings = 4.974
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Azure Care is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 4.825
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Sep 2025

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (3)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Azure Care to verify any information. View our terms and conditions. Azure Care has an Enhanced Service - more info.