Submit a Review for Pleasant Home Healthcare Ltd
T1 Bates Business Centre, Bates Industrial Estate, Church Road, Harold Wood, Romford, RM3 0JF
View full details of Pleasant Home Healthcare LtdLatest Reviews for Pleasant Home Healthcare Ltd
11 December 2025
My wife and I had been caring for my brother who has short term memory loss and dementia for two years He lives on his own and it became apparent that we could no longer cope We self funded Pleasant Homecare and were very pleased with them. He needed to be funded by social services for increased care 7 days a week The care company initially appointed by social services were not adequate for my brother's needs. So we asked social services if they would change to Pleasant Homecare Social services subsequently appointed them Since they have taken him under their care he has been well looked after and seems more content They are a very nice caring team, very reliable and helpful if there is a problem with my brother. The management work well engaging with other community teams promptly to achieve immediate positive results with his ongoing health problems We thoroughly recommend Pleasant Homecare.
11 December 2025
I started receiving care from Pleasant following a fall. The excellent support and assistance provided by all carers made me feel highly motivated and I am much better now. They are highly professional kind courteous and very respectful. All are lovely, friendly and I am very happy with them. The management is very good ensures I am well cared for. Also goes above and beyond all expectations.
11 December 2025
I found all members of Pleasant Home Healthcare very pleasant, attentive, compassionate and caring. For anyone seeking a caring and helpful firm to care for their loved one I would recommend this company.
30 May 2025
I am very satisfied and happy with the service provided. It is highly professional, polite and punctual. Management monitors the care provision well.
30 May 2025
The carers provided a wonderful service to my lovely dad. They were very attentive, caring and helped work around our request for things. Communication was excellent from the management and I cannot fault their service.
19 May 2025
The carers are friendly do a good job and do what is needed. Come on time. They support me with hygiene and do washing as needed, is my choice. The hygiene given makes me feel good and motivated. The management check at times to see if I am ok. I am so happy with the service.
24 April 2025
I am pleasantly surprised with the very friendly and highly experienced carers providing me the necessary assistance I need to maintain my independence and dignity in my own home. I wish to live in my own home as long as possible and they have been very supportive and kind. They always come on time, the management is very approachable and effective. I can always talk to them. I am always grateful and happy for the high standard of care I receive.
07 February 2025
My dearest Mum was provided with care by Pleasant Home Healthcare for the last three years of her life. The carers were more like friends or family than employees. Not only professional and good at what they did but attentive to my Mum's requests and finding time to talk to her and get to know her. When my Mum died they quickly visited me with flowers, cards and sympathy. It was as if they had lost a loved one.
29 May 2024
My cousin has had support from Pleasant Home Healthcare for a number of years since her brother and main carer died. The carers have always been kind and caring. They support my cousin with meals, personal care, and food shopping. They keep an eye on her health and have been known to respond over the phone when she suffers one of her panic attacks. The carers are always cheery and though she doesn't always follow their suggestions, she appreciates the care behind the nags. Management has been on board and has even recently sorted and helped my cousin apply for and fill in forms for the carer allowance. Well done team! Thank you.
02 April 2024
Mum has had support from Pleasant Homes for a number of years and the carers are always so kind and helpful. They support with meals, personal care, companionship and much more. They are always willing to help with a smile and a laugh which Mum appreciates. The carers have helped prevent hospitalisation in the past by spotting a health need which has been able to be resolved due to their vigilance. Management is very approachable and is often in contact to see how Mum is doing or to update me on how she is. This is very much appreciated. Thank you.
27 March 2024
My mother's experience with Pleasant Home Healthcare was very good. They helped look after her for a number of years, allowing her to remain at home as long as possible during her slow decline suffering from dementia before she had to go into a nursing home. Importantly there was continuity within the team of carers supporting my mother and they developed a very good relationship with her, demonstrating genuine affection. Communication with management was very good, always responding positively to the changes required as my mother's illness progressed. I have no hesitation in recommending Pleasant Home Healthcare.
26 February 2024
Me and my friend's family were struggling to find a care provider urgently, as his care needs increased. Most of the providers we contacted were not able to meet his care needs urgently and were expensive. Pleasant Home Healthcare helped us at the right time, efficiently arranging care and were not expensive else my friend would have had to go to a care home which he did not wish to. We are well supported by Pleasant now. Carers take good care of my friend's meals, are very friendly and caring. He is happy his independence is maintained and dignity protected in his own home. Management are friendly and highly responsive. The service is outstanding. We are very satisfied and grateful.
06 February 2024
My mother-in-law has been cared for by pleasant home care for the past 7 years, and her care has been nothing short of excellent. I would say that both the staff and management are exemplary going above and beyond expectations in making sure my mother is looked after and her every need is met. The staff are always on hand to assist in any emergency that may arise, going that extra mile. My mother has made friends with the carers and management they have even visited her in hospital on several occasions. I would highly recommend this company and its caring and compassionate staff to anyone who is considering a care package for their family.
02 February 2024
I am very pleased with the level of care provided to my mother in the 3 years we have been with Pleasant Homecare. The carers are friendly and efficient and I am confident that my mother is in safe hands. The management is approachable and responsive to our requirements and always ensures that a carer is in attendance.
30 January 2024
Pleasant Home Healthcare has provided excellent and friendly care for my cousin for over 6 years now. We are very pleased with the high standard of care and friendliness of the staff that see to her needs on a daily basis. The managers have always been understanding and helpful, which is especially useful as we live quite a distance away, and helps to ease our mind considerably, they haven't hesitated to contact us when there is a problem. The carers make sure she eats and drinks well and are very careful to ensure she takes her medication, and they all go overboard to make sure she is comfortable and content. What is more important to us is that she feels supported and that she enjoys the interaction with all her regular carers, which is an absolute necessity as she lives by herself. Most of them also encourage her to do as much as she can for herself, including walking more. I would definitely recommend the company to others that require homecare assistance.
17 May 2023
My father-in-law is receiving care from Pleasant Home Healthcare for nearly two years. We are very pleased to have this service. The management and carers are very friendly and helpful, showing care and compassion. They take care of his personal dignity, hygiene and food etc. Dad is always happy to see the carers helping him. Excellent job and well organised.
31 March 2022
I am very happy with the carers who come every morning. I look forward to seeing them all which brightens my day. I am housebound after two falls last year so their assistance is precious to me.
31 March 2022
The high standard of care given to our mother is very comforting for the family, as we live quite a long way from her and rely on the carers. My mother seems very happy with her carers and has a good relationship with them. Interaction is very important to her as she is unable to go out alone. We are very pleased with the compassionate, dignified and respectful way our mother is treated.
30 April 2021
My mum was feeling lonely and confused and showing early signs of dementia. We got in touch with Pleasant Home Healthcare for companionship, safety and health reasons. To also ensure she takes her medication and health and hygiene is supervised and assisted when needed. She has her good and bad days. Carers are so empathetic, friendly, kind and patient with Mum. They go with the flow, promoting her independence carefully. She finds them very pleasant and has a good laugh with them. The management is very proactive, understanding and promptly implements any changes being very flexible. We have an excellent trusting bond with them for delivering high standard, quality care service.
30 April 2021
I have been receiving care from Pleasant for two years now and am so glad my daughter and I picked Pleasant. Right from the start assessment and receiving care, they have been excellent and highly professional. I suffer from anxiety and the management has taken extra care and been extra sensitive, ensuring all my healthcare and hygiene needs are efficiently met. The carers are well trained and experienced, always courteous and polite. Management, carers, it all is going well and they take my feedback well, always looking for improvement. As my daughters seriously ill and I suffer with anxiety, I feel relaxed and that I have a very caring and kind and considerate care company, who I can trust and fully rely on for all my care needs. The management does an excellent job recruiting, training and ensuring excellent care delivery.
Latest Reviews for Pleasant Home Healthcare Ltd
11 December 2025
My wife and I had been caring for my brother who has short term memory loss and dementia for two years He lives on his own and it became apparent that we could no longer cope We self funded Pleasant Homecare and were very pleased with them. He needed to be funded by social services for increased care 7 days a week The care company initially appointed by social services were not adequate for my brother's needs. So we asked social services if they would change to Pleasant Homecare Social services subsequently appointed them Since they have taken him under their care he has been well looked after and seems more content They are a very nice caring team, very reliable and helpful if there is a problem with my brother. The management work well engaging with other community teams promptly to achieve immediate positive results with his ongoing health problems We thoroughly recommend Pleasant Homecare.
11 December 2025
I started receiving care from Pleasant following a fall. The excellent support and assistance provided by all carers made me feel highly motivated and I am much better now. They are highly professional kind courteous and very respectful. All are lovely, friendly and I am very happy with them. The management is very good ensures I am well cared for. Also goes above and beyond all expectations.
11 December 2025
I found all members of Pleasant Home Healthcare very pleasant, attentive, compassionate and caring. For anyone seeking a caring and helpful firm to care for their loved one I would recommend this company.
30 May 2025
I am very satisfied and happy with the service provided. It is highly professional, polite and punctual. Management monitors the care provision well.
30 May 2025
The carers provided a wonderful service to my lovely dad. They were very attentive, caring and helped work around our request for things. Communication was excellent from the management and I cannot fault their service.
19 May 2025
The carers are friendly do a good job and do what is needed. Come on time. They support me with hygiene and do washing as needed, is my choice. The hygiene given makes me feel good and motivated. The management check at times to see if I am ok. I am so happy with the service.
24 April 2025
I am pleasantly surprised with the very friendly and highly experienced carers providing me the necessary assistance I need to maintain my independence and dignity in my own home. I wish to live in my own home as long as possible and they have been very supportive and kind. They always come on time, the management is very approachable and effective. I can always talk to them. I am always grateful and happy for the high standard of care I receive.
07 February 2025
My dearest Mum was provided with care by Pleasant Home Healthcare for the last three years of her life. The carers were more like friends or family than employees. Not only professional and good at what they did but attentive to my Mum's requests and finding time to talk to her and get to know her. When my Mum died they quickly visited me with flowers, cards and sympathy. It was as if they had lost a loved one.
29 May 2024
My cousin has had support from Pleasant Home Healthcare for a number of years since her brother and main carer died. The carers have always been kind and caring. They support my cousin with meals, personal care, and food shopping. They keep an eye on her health and have been known to respond over the phone when she suffers one of her panic attacks. The carers are always cheery and though she doesn't always follow their suggestions, she appreciates the care behind the nags. Management has been on board and has even recently sorted and helped my cousin apply for and fill in forms for the carer allowance. Well done team! Thank you.
02 April 2024
Mum has had support from Pleasant Homes for a number of years and the carers are always so kind and helpful. They support with meals, personal care, companionship and much more. They are always willing to help with a smile and a laugh which Mum appreciates. The carers have helped prevent hospitalisation in the past by spotting a health need which has been able to be resolved due to their vigilance. Management is very approachable and is often in contact to see how Mum is doing or to update me on how she is. This is very much appreciated. Thank you.
27 March 2024
My mother's experience with Pleasant Home Healthcare was very good. They helped look after her for a number of years, allowing her to remain at home as long as possible during her slow decline suffering from dementia before she had to go into a nursing home. Importantly there was continuity within the team of carers supporting my mother and they developed a very good relationship with her, demonstrating genuine affection. Communication with management was very good, always responding positively to the changes required as my mother's illness progressed. I have no hesitation in recommending Pleasant Home Healthcare.
26 February 2024
Me and my friend's family were struggling to find a care provider urgently, as his care needs increased. Most of the providers we contacted were not able to meet his care needs urgently and were expensive. Pleasant Home Healthcare helped us at the right time, efficiently arranging care and were not expensive else my friend would have had to go to a care home which he did not wish to. We are well supported by Pleasant now. Carers take good care of my friend's meals, are very friendly and caring. He is happy his independence is maintained and dignity protected in his own home. Management are friendly and highly responsive. The service is outstanding. We are very satisfied and grateful.
06 February 2024
My mother-in-law has been cared for by pleasant home care for the past 7 years, and her care has been nothing short of excellent. I would say that both the staff and management are exemplary going above and beyond expectations in making sure my mother is looked after and her every need is met. The staff are always on hand to assist in any emergency that may arise, going that extra mile. My mother has made friends with the carers and management they have even visited her in hospital on several occasions. I would highly recommend this company and its caring and compassionate staff to anyone who is considering a care package for their family.
02 February 2024
I am very pleased with the level of care provided to my mother in the 3 years we have been with Pleasant Homecare. The carers are friendly and efficient and I am confident that my mother is in safe hands. The management is approachable and responsive to our requirements and always ensures that a carer is in attendance.
30 January 2024
Pleasant Home Healthcare has provided excellent and friendly care for my cousin for over 6 years now. We are very pleased with the high standard of care and friendliness of the staff that see to her needs on a daily basis. The managers have always been understanding and helpful, which is especially useful as we live quite a distance away, and helps to ease our mind considerably, they haven't hesitated to contact us when there is a problem. The carers make sure she eats and drinks well and are very careful to ensure she takes her medication, and they all go overboard to make sure she is comfortable and content. What is more important to us is that she feels supported and that she enjoys the interaction with all her regular carers, which is an absolute necessity as she lives by herself. Most of them also encourage her to do as much as she can for herself, including walking more. I would definitely recommend the company to others that require homecare assistance.
17 May 2023
My father-in-law is receiving care from Pleasant Home Healthcare for nearly two years. We are very pleased to have this service. The management and carers are very friendly and helpful, showing care and compassion. They take care of his personal dignity, hygiene and food etc. Dad is always happy to see the carers helping him. Excellent job and well organised.
31 March 2022
I am very happy with the carers who come every morning. I look forward to seeing them all which brightens my day. I am housebound after two falls last year so their assistance is precious to me.
31 March 2022
The high standard of care given to our mother is very comforting for the family, as we live quite a long way from her and rely on the carers. My mother seems very happy with her carers and has a good relationship with them. Interaction is very important to her as she is unable to go out alone. We are very pleased with the compassionate, dignified and respectful way our mother is treated.
30 April 2021
My mum was feeling lonely and confused and showing early signs of dementia. We got in touch with Pleasant Home Healthcare for companionship, safety and health reasons. To also ensure she takes her medication and health and hygiene is supervised and assisted when needed. She has her good and bad days. Carers are so empathetic, friendly, kind and patient with Mum. They go with the flow, promoting her independence carefully. She finds them very pleasant and has a good laugh with them. The management is very proactive, understanding and promptly implements any changes being very flexible. We have an excellent trusting bond with them for delivering high standard, quality care service.
30 April 2021
I have been receiving care from Pleasant for two years now and am so glad my daughter and I picked Pleasant. Right from the start assessment and receiving care, they have been excellent and highly professional. I suffer from anxiety and the management has taken extra care and been extra sensitive, ensuring all my healthcare and hygiene needs are efficiently met. The carers are well trained and experienced, always courteous and polite. Management, carers, it all is going well and they take my feedback well, always looking for improvement. As my daughters seriously ill and I suffer with anxiety, I feel relaxed and that I have a very caring and kind and considerate care company, who I can trust and fully rely on for all my care needs. The management does an excellent job recruiting, training and ensuring excellent care delivery.